Sunnyvale, California, United States · Hybrid
$126k–$212k/yr
Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in r…
Skills: Product Management, Serviceability Strategy, Business Case Development, Lean Six Sigma, Market Research
Peachtree Corners, Georgia, United States · Hybrid
$132k–$223k/yr
Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in r…
Skills: Tableau, SQL, Alteryx, Snowflake, Data Analytics
Sunnyvale, California, United States · On-site
$143k–$242k/yr
Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in r…
Skills: Electrical Design, Schematic Capture, PCB Layout, Signal Integrity, I2C
Binangonan, Rizal, Philippines · Remote OK
$129k–$218k/yr
Company Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to h…
Skills: Clinical Study Management, Medical Device Trials, Protocol Development, ICH/GCP Compliance, Literature Review
Sunnyvale, California, United States · On-site
$195k–$330k/yr
Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in r…
Skills: AI/ML Architecture, Embodied AI, PyTorch, TensorFlow, JAX
Sunnyvale, California, United States · On-site
$167k–$283k/yr
Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in r…
Skills: Computer Vision, Deep Learning, PyTorch, TensorFlow, JAX
Sunnyvale, California, United States · On-site
$167k–$283k/yr
Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in r…
Skills: AI/ML Research, Foundation Models, Embodied AI, PyTorch, TensorFlow
Binangonan, Rizal, Philippines · On-site
$22/hr–$34/hr
Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in r…
Skills: Metrology Equipment, GD&T, Mechanical Drawing Interpretation, SAP, ERP Systems
Mexicali, Baja California, Mexico · On-site
Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in r…
Skills: CCTV Surveillance, Access Control, Incident Reporting, Emergency Response, Analytical Thinking
Sunnyvale, California, United States · Hybrid
$104k–$176k/yr
Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in r…
Skills: Supply Chain Risk Management, Inventory Optimization, Data Analysis, SQL, Tableau
Madrid, Community of Madrid, Spain · Hybrid
Company Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to h…
Skills: Accounts Receivable, Cash Application, SAP, Advanced Excel, Financial Reconciliation
Strasbourg, Grand Est, France · Hybrid
Company Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to h…
Skills: Professional Training, Clinical Experience, Operating Room Experience, Problem Solving, Organizational Skills
Chennai, Tamil Nadu, India · On-site
Company Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to h…
Skills: Supplier Engineering, Team Leadership, Supply-chain Strategy, Supplier Selection, DFX
Chennai, Tamil Nadu, India · On-site
Company Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to h…
Skills: Strategic Sourcing, Program Management, NPI Supply Chain, Supplier Relationship Management, Contract Negotiation
Sunnyvale, California, United States · Hybrid
$134k–$227k/yr
Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in r…
Skills: ServiceNow Architecture, JavaScript, Glide API, REST/SOAP APIs, Flow Designer
Mexicali, Baja California, Mexico · On-site
Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in r…
Skills: Plastic Injection Molding, Metal Injection Molding, Machined Metal Components, Supplier Quality, Project Management
Amsterdam, North Holland, Netherlands · Hybrid
Company Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to h…
Skills: Clinical Sales, Medical Device Training, Case Support, Interpersonal Communication, Operating Room Integration
Sunnyvale, California, United States · Hybrid
$201k–$341k/yr
Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in r…
Skills: International Trade Law, Export Controls, Import Compliance, Customs Compliance, Economic Sanctions
Peachtree Corners, Georgia, United States · Hybrid
$201k–$341k/yr
Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in r…
Skills: International Trade Law, Export Controls, Import Compliance, Customs Compliance, Trade Sanctions
Sunnyvale, California, United States · On-site
$138k–$234k/yr
Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in r…
Skills: Python, System Testing, Software Verification, Automated Testing, Test Strategy
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The Product Manager for Serviceability defines and delivers service user requirements to ensure efficient installation, maintenance, and repair of robotic surgical systems. This role involves collaborating cross-functionally to develop serviceability roadmaps and business cases based on customer and service feedback.
Requires a minimum of 5 years of professional experience in medical devices, product management, or engineering, along with a Bachelor's degree. Candidates should have a proven track record in Lean/Six Sigma, building business cases, and leading cross-functional strategic initiatives.
It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.
We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.
The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.
If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.
This role will report to the Director of Product Management, Global Services. The Product Manager for Serviceability plays a key role in Global Services Solutions by supporting serviceability strategy and delivering service user requirements for Intuitive’s product portfolio. This individual will assess service needs, gather internal and customer feedback, identify unmet opportunities, and prioritize opportunities and improvements to design for serviceability. The individual will support design for serviceability for both current products and new product development.
Required Skills and Experience
Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.
Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.
Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).
For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.
We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target base compensation ranges are listed.
A global technology leader in minimally invasive care and the pioneer of robotic-assisted surgery.
Intuitive (Nasdaq: ISRG), headquartered in Sunnyvale, Calif., is a global technology leader in minimally invasive care and the pioneer of robotic-assisted surgery. At Intuitive, we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
Offices: 1020 Kifer Road, Building 108, Sunnyvale, California, 94086, US
A global technology leader in minimally invasive care and the pioneer of robotic-assisted surgery.
Intuitive (Nasdaq: ISRG), headquartered in Sunnyvale, Calif., is a global technology leader in minimally invasive care and the pioneer of robotic-assisted surgery. At Intuitive, we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
Offices: 1020 Kifer Road, Building 108, Sunnyvale, California, 94086, US
