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INTELLIGEN logoINTELLIGEN

Delivery Manager

Sydney, New South Wales, Australia · Hybrid

Senior+

Role Purpose The Delivery Manager is accountable for the successful execution of Intelligen's consulting engagements and the overall health of the delivery portfolio. This role ensures that projects are delivered success…

Skills: Portfolio Governance, Stakeholder Management, Commercial Acumen, Risk Management, Delivery Excellence

INTELLIGEN logo

Delivery Manager

INTELLIGEN

Sydney, New South Wales, Australia • Hybrid

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Senior+

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  • Full-time
  • Structured development pathways, Paid certifications across cloud and data technologies, Weekly training and knowledge exchanges, Dedicated support lead mentor, Regular 360 feedback loops, Innovation days
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

The Delivery Manager is accountable for the successful execution of consulting engagements and the overall health of the delivery portfolio. This includes establishing governance frameworks, managing client relationships, and maintaining a 75% billable contribution through strategic advisory.

Requirements

Candidates must have proven experience leading professional services or technology delivery teams and managing complex client engagements. Strong commercial acumen and the ability to establish delivery methodologies and governance standards are essential.

Full job description

Role Purpose

The Delivery Manager is accountable for the successful execution of Intelligen's consulting engagements and the overall health of the delivery portfolio.

This role ensures that projects are delivered successfully, clients receive exceptional outcomes, delivery risks are proactively managed, and delivery teams are supported to overcome obstacles and achieve success.

As the leader of the delivery function, the Delivery Manager establishes and drives delivery excellence across the organisation through strong governance, consistent delivery standards, effective issue resolution, and a culture of accountability and collaboration.

The Delivery Manager is also responsible for fostering a cohesive and high-performing delivery community, creating opportunities for consultants and delivery leaders to share knowledge, strengthen working relationships, and continuously improve the way Intelligen delivers for its clients.

This role maintains an active client-facing presence through strategic consulting and delivery leadership engagements.

Key ResponsibilitiesPortfolio Governance & Delivery Excellence

Establish and maintain delivery governance frameworks, reporting standards, and project controls. Monitor overall portfolio health, delivery performance, and risks, proactively intervening to ensure consistent quality and project success.

Client & Stakeholder Management

Build trusted relationships with key stakeholders, providing executive sponsorship for strategic engagements. Ensure project outcomes align with client objectives and business value, while supporting teams in navigating complex client challenges.

Operational & Commercial Performance

Manage the delivery portfolio against financial, operational, and client success metrics. Support teams in balancing scope, budgets, and profitability, while identifying and mitigating commercial risks early.

Capability & Culture Leadership

Develop and improve delivery methodologies and standards. Foster a collaborative culture through forums, knowledge sharing, and mentoring, ensuring teams are equipped to resolve obstacles and maintain accountability.

Strategic Delivery Contribution

Maintain an active, hands-on client-facing presence (minimum 75% billable contribution) to provide strategic advisory, delivery assurance, and senior leadership on major engagements.

What Success Looks LikeDelivery Performance
  • Projects consistently delivered within agreed scope, timeline, and quality expectations.
  • Delivery risks identified and mitigated proactively, with minimal unplanned escalations.
  • Project recovery activities successfully stabilise at-risk engagements.
  • Delivery governance frameworks adopted consistently across all engagements.
Client Success
  • Client satisfaction scores maintained at agreed target levels across the delivery portfolio.
  • Positive client feedback regarding delivery quality, communication, and outcomes.
  • Strong client retention and expansion opportunities resulting from successful delivery performance.
Delivery Culture and Practice
  • Delivery teams actively participate in delivery forums, knowledge sharing, and continuous improvement initiatives.
  • Consistent delivery standards and ways of working adopted across the organisation.
  • Strong collaboration between Delivery, Capability, Enablement, Sales, and People functions.
Commercial Performance
  • Delivery portfolio operating at target profitability levels.
  • Scope and commercial risks effectively managed across engagements.
  • Financial impacts of delivery risks identified and addressed early.
Experience and Attributes
  • Proven experience leading consulting, professional services, project delivery, or technology delivery teams.
  • Strong background managing complex client engagements and senior stakeholder relationships.
  • Demonstrated ability to lead delivery functions across multiple concurrent projects and clients.
  • Exceptional problem-solving, decision-making, and risk management skills.
  • Strong commercial acumen with experience managing project profitability and delivery outcomes.
  • Ability to influence and lead through collaboration rather than direct authority alone.
  • Excellent communication, facilitation, and stakeholder management skills.
  • Experience establishing and improving delivery methodologies, governance frameworks, and delivery standards.
  • Comfortable operating strategically while remaining hands-on when required to support delivery teams and clients.

We’re not just delivering AI and data projects.. we’re humanising them. That means we care deeply about the how, not just the what. We value curiosity, creativity, and a willingness to challenge the status quo. We look for people who are driven to build a business, get curious, and offer opinions and ideas.

You’ll join a team that’s smart, kind, and ambitious. You’ll have real influence - in your projects, your practice, and the broader business. And as we grow, so will you. Here’s what that looks like:

Grow With Purpose

  • Structured development pathways so you always know what you’re working toward.
  • Paid certifications across all major cloud and data technologies (mastery matters)
  • Weekly training and knowledge exchanges where practitioners share real project insights.

Support That Helps You Thrive

  • A dedicated support lead to mentor, guide and help you navigate your career
  • Regular 360° feedback loops, giving you clear direction and honest insight into your progress.

A Community You’ll Enjoy Being Part Of

  • Innovation days where you can experiment, prototype and sharpen new skills.
  • Team days, social catchups, many new community clubs…
  • Opportunities to lead, influence and shape our growing practice as we expand across the region.

If you want to be part of a team that cares just as much about how we deliver as what we deliver; where curiosity is valued, ideas matter, and your impact is felt - drop us a message and start the conversation today.

Related keywords

AIData ProjectsCloud TechnologiesPortfolio GovernanceDelivery FrameworksProject ControlsStrategic ConsultingCommercial Risk ManagementProfessional ServicesStakeholder ManagementDelivery AssuranceBillable ContributionProject ProfitabilityKnowledge SharingGovernance Frameworks

About INTELLIGEN

LinkedInVisit site

Unlocking Data to Drive New Forms of Competitive Advantage

Industry
IT Services and IT Consulting
Company size
11-50 employees
Founded
2019
Headquarters
Sydney, CBD
LinkedIn followers
5,471

𝗛𝗼𝗺𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗛𝘂𝗺𝗮𝗻𝗶𝘀𝗶𝗻𝗴 𝗗𝗮𝘁𝗮 𝗣𝗼𝗱𝗰𝗮𝘀𝘁 | The engine behind intelligence powering business; we're on a mission to place the power of data back into the hands who need it most. We’ve identified an emerging gap between data harnessing, predictive, and AI technology advancing at the speed of light and those who are struggling to keep up and make sense of it all! At Intelligen, we go beyond just the technical by leveraging expertise on leading-edge data platform technologies that focus on automation as well as utilising our business-centric frameworks to identify the right operating models, architecture and way of working for your organisation to actually move the needle on on your data maturity all while measuring and articulating business value throughout the process. We strongly believe in the trifecta of People, Process and Technology and have developed all our methodologies in line with this to not only move the needle but empower your business to continue to drive competitive advantage long after we've left you! We're commercially-focused engineers, architects and strategists who partner with our clients to design solutions that provide a tangible return on investment by driving down costs of running and automating processes to free up our clients so they can focus on running their businesses!

Offices: Sydney, CBD 2000, AU

Data ManagementData ScienceData AnalyticsData EngineeringETLData VisualisationMachine LearningAIGCPAWS
View all jobs at INTELLIGEN

About INTELLIGEN

LinkedInVisit site

Unlocking Data to Drive New Forms of Competitive Advantage

Industry
IT Services and IT Consulting
Company size
11-50 employees
Founded
2019
Headquarters
Sydney, CBD
LinkedIn followers
5,471

𝗛𝗼𝗺𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗛𝘂𝗺𝗮𝗻𝗶𝘀𝗶𝗻𝗴 𝗗𝗮𝘁𝗮 𝗣𝗼𝗱𝗰𝗮𝘀𝘁 | The engine behind intelligence powering business; we're on a mission to place the power of data back into the hands who need it most. We’ve identified an emerging gap between data harnessing, predictive, and AI technology advancing at the speed of light and those who are struggling to keep up and make sense of it all! At Intelligen, we go beyond just the technical by leveraging expertise on leading-edge data platform technologies that focus on automation as well as utilising our business-centric frameworks to identify the right operating models, architecture and way of working for your organisation to actually move the needle on on your data maturity all while measuring and articulating business value throughout the process. We strongly believe in the trifecta of People, Process and Technology and have developed all our methodologies in line with this to not only move the needle but empower your business to continue to drive competitive advantage long after we've left you! We're commercially-focused engineers, architects and strategists who partner with our clients to design solutions that provide a tangible return on investment by driving down costs of running and automating processes to free up our clients so they can focus on running their businesses!

Offices: Sydney, CBD 2000, AU

Data ManagementData ScienceData AnalyticsData EngineeringETLData VisualisationMachine LearningAIGCPAWS
View all jobs at INTELLIGEN

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