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Senior Director, Business Development - Provider Acute
On-site
Senior+
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Full-time
bachelor degree, postgraduate degree
Posted 41d ago
~40 hrs/week
Responsibilities
Lead the redesign and governance of the revenue organization's data architecture to create an AI-ready foundation. Act as the internal Product Owner for commercial AI strategy, focusing on reducing friction in the sales process and improving rep efficiency.
Requirements
Requires 10+ years of leadership experience in Revenue Operations, Enterprise Data Architecture, and GTM systems. Must have deep expertise in Salesforce architecture and a proven track record of implementing enterprise-wide data governance programs.
Full job description
Overview: The Data Governance & AI Strategy Advisor is a critical leadership role responsible for the foundational health, governance, and intelligent evolution of our revenue operations ecosystem. This leader acts as the internal "Product Owner" for our commercial AI strategy and data architecture, with a laser focus on identifying and eliminating friction points in the sales process that impede bookings and revenue growth.
Recognizing that an effective AI strategy requires a flawless data foundation, this role's primary mandate is to overhaul and govern our underlying data architecture, specifically within Salesforce and interconnected systems. Upon this clean data foundation, this leader will architect and govern a continuous, "agent-first" AI strategy. This is not a project-based execution role; it is a permanent strategic pillar designed to ensure our revenue engine remains data-driven, highly efficient, and deeply sales-rep-centric.
Duties and Responsibilities:
Enterprise Data Architecture & Governance
Data Architecture Overhaul: Own the comprehensive redesign and optimization of the revenue organization's data architecture, identifying and resolving historical data debt and structural inefficiencies.
Master Data Governance: Establish, lead, and enforce robust data governance frameworks, policies, and continuous monitoring processes to ensure absolute data integrity across all go-to-market systems.
AI-Ready Data Enablement: Transform disparate, siloed data into a unified, "AI-ready" state. Drive the strategy for automated data hygiene, deduplication, and enrichment.
Cross-Functional Data Leadership: Act as the ultimate authority on revenue data standards, partnering with IT, Enterprise Data teams, and business unit leaders to ensure seamless data flow and architectural alignment company-wide.
AI Strategy & Internal Product Ownership
Internal Product Lead: Serve as the ongoing Product Manager for our internal revenue capabilities. Define the long-term product vision, manage the strategic roadmap, and govern the lifecycle of all internal sales tools and AI deployments.
Agent-First Transformation: Continuously evaluate sales, operational, and compensation workflows to identify opportunities for "agent-first" AI intervention. Maintain a dynamic prioritization matrix based on business impact, rep efficiency, and technical feasibility.
Vendor Ecosystem Management: Own the ongoing evaluation, selection, and relationship management of our AI and data vendor ecosystem, ensuring our tech stack remains cutting-edge and perfectly mapped to our strategic needs.
Systems Integration & Rep-Centric Operations
Salesforce Optimization: Leverage deep, expert-level knowledge of Salesforce architecture to ensure data and AI initiatives are seamlessly integrated into the core CRM, maximizing utility and minimizing friction.
Rep-Centric Workflow Design: Ensure every architectural change and AI deployment serves a singular purpose: making the sales representative's job easier, faster, and more effective. Measure success by rep adoption, reduced administrative burden, and increased selling time.
Change Leadership & Enablement: Lead the organizational shift toward a data-first, AI-augmented culture. Drive continuous enablement programs to ensure the sales team is fully leveraging the architectural and technological investments being made.
Other Responsibilities:
Maintain compliance with Inovalon's policies, procedures, and mission statement.
Adhere to all confidentiality and HIPAA requirements in accordance with Inovalon Operating Policies and Procedures.
Fulfill additional responsibilities reasonably assigned to support the operational and financial success of Inovalon.
Job Requirements:
10+ years of leadership experience spanning Revenue/Sales Operations, Enterprise Data Architecture, and GTM Systems Strategy.
Deep architectural expertise in CRM platforms (specifically Salesforce), with a proven ability to untangle complex data models and rebuild them for scale.
Proven track record of designing and implementing enterprise-wide Data Governance programs and resolving systemic data quality challenges.
Strong "product management" background, with experience owning internal tech stack roadmaps and treating internal operations as a deployable product.
Demonstrated experience evaluating, selecting, and implementing AI-driven sales enablement and automation tools.
Exceptional ability to bridge the gap between highly technical data architecture concepts and practical, everyday sales execution.
Core Competencies:
Enterprise Data Architecture & Modeling: The ability to design, structure, and optimize complex data ecosystems to support advanced analytics and AI.
Data Governance & Stewardship: The discipline to establish, monitor, and enforce data quality standards, compliance, and policies across the organization.
AI Product Management & Strategy: The capacity to treat the GTM technology stack as an internal product, defining a vision, roadmap, and prioritization matrix.
Sales-Rep Centric Workflow Design: A relentless focus on the end-user experience, ensuring tech and data changes decrease administrative friction and increase selling time.
Strategic Vendor Evaluation & Integration: The ability to rigorously assess, shortlist, and integrate third-party AI and data technologies into the existing stack
Transformational Change Leadership: The ability to influence cross-functional stakeholders, drive cultural adoption of new technologies, and manage friction.
Education:
Bachelor’s degree in Computer Science, Data Science, Information Systems, Business, or related field; MBA or advanced technical degree preferred.
Physical Demands and Work Environment:
Sedentary work (i.e. sitting for long periods of time);
Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions
Subject to inside environmental conditions; and
Travel for this position may be moderate with visits to Employer office locations as well as other general related (e.g. conferences, management related) travel.
This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions)
If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles.
By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.
Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.
To review the legal requirements, including all labor law posters, please visit this link
To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link
Related keywords
SalesforceCRMAIData GovernanceEnterprise Data ArchitectureRevenue OperationsGTM StrategyMaster Data ManagementProduct ManagementData HygieneHIPAAAgent-First AIData ModelingSales EnablementTech Stack Optimization
Enabling the power of data to improve healthcare outcomes and economics
Industry
Software Development
Company size
1,001-5,000 employees
Headquarters
Bowie, MD
LinkedIn followers
65,873
Inovalon empowers payers, providers, pharmacies, and life sciences organizations with data and solutions to drive meaningful change in patient outcomes, business performance, and healthcare economics. We do this by delivering data-driven software solutions that combine national-scale connectivity, real-time primary source data access, decades of healthcare and technology experience, and advanced analytics to help customers inform, accelerate, and improve patient care and business decisions.
Our analytics and capabilities are used by over 50,000 active, licensed customers, and are informed by the primary source data of more than 97 billion medical events across 1.1 million physicians, 717,000 clinical settings, and 454 million unique lives.
We work with:
• All top 15 U.S. health plans
• All top 25 U.S. healthcare provider systems
• 13 of the top 15 global pharmaceutical companies
• 3 of the top 10 specialty pharmacy companies
From payers and providers to pharmacy organizations and life sciences companies, anyone in healthcare can benefit from Inovalon’s powerful data and technology capabilities.
Offices: 4321 Collington Road, Bowie, MD 20716, US · 4010 W Boy Scout Blvd, Suite 900, Tampa, Florida 33607, US · 100 N 6th St, Suite 900A, Minneapolis, Minnesota 55403, US · 399 Boylston St, Boston, Massachusetts 02116, US · Hyderabad, IN
Claims and Payment IntegrityPredictive AnalyticsData-Driven Intervention PlatformsQuality ImprovementCMS Star RatingsQRSNCQA HEDISRisk Score AccuracyEHR InteroperabilityPharmacy Solutions
Enabling the power of data to improve healthcare outcomes and economics
Industry
Software Development
Company size
1,001-5,000 employees
Headquarters
Bowie, MD
LinkedIn followers
65,873
Inovalon empowers payers, providers, pharmacies, and life sciences organizations with data and solutions to drive meaningful change in patient outcomes, business performance, and healthcare economics. We do this by delivering data-driven software solutions that combine national-scale connectivity, real-time primary source data access, decades of healthcare and technology experience, and advanced analytics to help customers inform, accelerate, and improve patient care and business decisions.
Our analytics and capabilities are used by over 50,000 active, licensed customers, and are informed by the primary source data of more than 97 billion medical events across 1.1 million physicians, 717,000 clinical settings, and 454 million unique lives.
We work with:
• All top 15 U.S. health plans
• All top 25 U.S. healthcare provider systems
• 13 of the top 15 global pharmaceutical companies
• 3 of the top 10 specialty pharmacy companies
From payers and providers to pharmacy organizations and life sciences companies, anyone in healthcare can benefit from Inovalon’s powerful data and technology capabilities.
Offices: 4321 Collington Road, Bowie, MD 20716, US · 4010 W Boy Scout Blvd, Suite 900, Tampa, Florida 33607, US · 100 N 6th St, Suite 900A, Minneapolis, Minnesota 55403, US · 399 Boylston St, Boston, Massachusetts 02116, US · Hyderabad, IN
Claims and Payment IntegrityPredictive AnalyticsData-Driven Intervention PlatformsQuality ImprovementCMS Star RatingsQRSNCQA HEDISRisk Score AccuracyEHR InteroperabilityPharmacy Solutions