United States · Remote OK
$65k–$80k/yr
Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, w…
Skills: Consultative Selling, Territory Management, Pipeline Management, Salesforce, Contract Negotiation
Tampa, Florida, United States · On-site
$65k–$80k/yr
Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, w…
Skills: Consultative Selling, Territory Management, Pipeline Management, CRM Hygiene, Contract Negotiation
On-site
Overview: The Care Management Business Development Manager applies healthcare industry knowledge, advanced sales acumen, and disciplined territory management to drive growth within an assigned book of business, specifica…
Skills: Consultative Selling, Territory Management, Pipeline Management, Contract Negotiation, Salesforce CRM
On-site
Overview: The Care Management Business Development Manager applies healthcare industry knowledge, advanced sales acumen, and disciplined territory management to drive growth within an assigned book of business, specifica…
Skills: Business Development, Consultative Selling, Healthcare SaaS Sales, Pipeline Management, Contract Negotiation
Bowie, Maryland, United States · On-site
$77k–$120k/yr
Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, w…
Skills: Relationship Management, Customer Retention, Healthcare Data Analysis, Cross-functional Coordination, Problem Solving
United States · Hybrid
$77k–$120k/yr
Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, w…
Skills: Relationship Management, Customer Retention, Healthcare Data Analysis, Cross-functional Coordination, Problem Solving
Bowie, Maryland, United States · Hybrid
$85k–$110k/yr
Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, w…
Skills: ICD-10 Diagnosis Coding, HEDIS Quality Measures, Risk Adjustment Coding, AI Tools, Clinical Nursing
United States · Hybrid
$85k–$110k/yr
Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, w…
Skills: ICD-10 Diagnosis Coding, HEDIS Quality Measures, Risk Adjustment Coding, AI Tools Training, Clinical Nursing
Bowie, Maryland, United States · Hybrid
Location: This position is designated as remote. However, employees who reside within a 40-mile radius of one of our office locations in Tampa, FL; Canonsburg, PA; or Bowie, MD will follow a hybrid work schedule and are …
Skills: Customer Relationship Management, Healthcare Data Analysis, Cross-functional Coordination, Problem Solving, Account Management
Bowie, Maryland, United States · On-site
At Inovalon, our customers rely on complex healthcare data solutions to support critical business and clinical decisions. We're seeking a Customer Success Manager who will serve as a trusted partner to our customers, hel…
Skills: Customer Relationship Management, Healthcare Data Analysis, Cross-functional Coordination, Problem Solving, Account Management
Gurugram, Haryana, India · On-site
Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, w…
Skills: Executive Communications, Narrative Development, Presentation Design, Stakeholder Management, Strategic Storytelling
Hyderabad, Telangana, India · On-site
Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, w…
Skills: Full Stack Development, Software Architecture, C#, Java, JavaScript
United States · Remote OK
Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, w…
Skills: Healthcare Data Analysis, Technical Account Management, SQL, API Troubleshooting, Customer Relationship Management
United States · Remote OK
$117k–$165k/yr
Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, w…
Skills: Java, JavaScript, Angular, SQL, Snowflake
Gurugram, Haryana, India · On-site
Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, w…
Skills: Financial Acumen, Accounting, FP&A, Tax Compliance, Forecasting
Bowie, Maryland, United States · Remote OK
Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, w…
Skills: Healthcare Data Analysis, Technical Account Management, SQL, API Integration, Troubleshooting
Tampa, Florida, United States · On-site
$96k–$118k/yr
Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, w…
Skills: Sales Coaching, Business Development, Pipeline Management, Forecasting, CRM Proficiency
Remote OK
$171k–$225k/yr
Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, w…
Skills: Enterprise Data Architecture, Data Governance, AI Strategy, Salesforce Architecture, Product Management
Bowie, Maryland, United States · On-site
$171k–$225k/yr
Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, w…
Skills: Enterprise Data Architecture, Data Governance, AI Strategy, Salesforce Architecture, Product Management
On-site
Overview: The Senior Director, Commercial Systems & CRM is responsible for defining and executing the strategy for the organization's customer relationship management (CRM) platform and commercial technology ecosystem. T…
Skills: CRM Strategy, Digital Transformation, Salesforce, Revenue Operations, Data Governance
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Drive growth for the Care Management product line through upselling, renewing complex multi-year contracts, and acquiring new logos. Collaborate with sales teams and marketing to provide subject matter expertise and execute disciplined sales operations via Salesforce.
Requires 3-5 years of healthcare sales or business development experience, preferably combining clinical knowledge with SaaS sales. A bachelor's degree in a technical or business discipline is required or equivalent work experience.
Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.
Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.
The Care Management Business Development Manager applies healthcare industry knowledge, advanced sales acumen, and disciplined territory management to drive growth within an assigned book of business, specifically within the clinical side of healthcare, patient safety, and care management. This role will drive growth for the Care Management (formerly known as VigiLanz) product line by upselling and renewing existing contracts as well as serving as a sales specialist for net new logos in partnership with other sellers. The role will require rigorous pipeline management and consistent use of sales operations processes. The Care Management Business Development Manager builds influence with both customer stakeholders and internal partners through exceptional communication, consultative selling, collaboration, and data-driven insights.
· Own the process for negotiating complex, multi-year renewal contracts for the Care Management product line within existing accounts, with a focus on driving upsell and cross-sell opportunities through effective communication across multiple channels to include in‐person meetings, virtual interactions, and phone outreach.
· Provide Care Management subject matter expertise to assigned sales team to advance deals though the sales process from qualification through winning vendor of choice. This will include helping sellers navigate Care Management-specific workflows, stakeholder needs, and evaluation processes, as well as providing quoting and RFP support.
· Serve as a conduit to Care Management clinical resources, including coordination of client demonstrations and deeper discovery conversations to support sale of Care Management products
· Maintain disciplined and reliable execution of sales operations, including accurate CRM documentation (Salesforce), pipeline hygiene, forecasting, and follow‐up processes.
· Identify, qualify, and develop net-new business opportunities while expanding and strengthening existing client relationships.
· Develop an understanding of Inovalon’s enterprise solutions and the ONE Inovalon mission, identifying and connecting opportunities across business units and collaborating with colleagues to ensure customers receive the full value of Inovalon’s offerings—even beyond the assigned territory or BU.
· Work closely with assigned Sales team and other team members in your territory to qualify prospect accounts, ensure web demonstrations are completed in a timely and thorough manner, and all sales opportunities are properly gathered with Marketing, Sales, and Business Development departments.
· Partner with Marketing to communicate customer insights, competitive trends, and emerging needs that influence product and go-to-market strategy.
· Lead or support product presentations, solution positioning, and demonstration processes in collaboration with Sales, Marketing, and Business Development teams.
· Develop a deep understanding of the territory’s market dynamics, competitive landscape, and customer needs to inform strategic sales planning.
· Conduct effective discovery, needs assessments, and consultative conversations that influence customer decision-makers.
· Collaborate with assigned Sales Representatives, Marketing, and Business Development leaders to synergize sales efforts, follow up activities and support each other with identified new business opportunities and clients;
· Travel to meet with prospective and existing clients to drive sales outcomes and strengthen relationships.
· Serve as an informal mentor or coach to new hires by modeling best practices in sales process discipline, communication, and customer engagement.
· Contribute to a positive team culture that emphasizes accountability, collaboration, and continuous improvement.
· Maintain compliance with Inovalon’s policies, procedures and mission statement;
· Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
· Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company.
· 3-5 years of progressive sales or business development experience within healthcare, preferably including a mix of hands-on clinical experience plus healthcare SaaS sales experience.
· Experience in or knowledge of the acute healthcare industry, especially clinical business operations.
· Strong interpersonal skills both internally and externally; ability and willingness to win deals through collaboration and co-selling with peers.
· Demonstrated success managing a territory or book of business with measurable revenue outcomes.
· Proven track record of consultative, solution‐based selling, including running discovery, developing value propositions, and influencing cross‐functional decision‐makers.
· Experience maintaining accurate pipeline management, forecasting discipline, and CRM hygiene (Salesforce strongly preferred) with limited supervision.
· Advanced communication and presentation skills, with the ability to translate technical or clinical concepts into compelling business value.
· Ability to independently drive the full sales lifecycle—prospecting, qualifying, presenting, negotiating, and closing.
· Strong territory planning and prioritization skills, with the ability to balance new business generation and account expansion.
· Proven ability to conduct strategic, value‐based discussions with C‐suite leaders to advance complex sales opportunities.
· Proficiency in Microsoft Office Suite; strong command of PowerPoint and Excel for sales presentations and territory planning.
· BA or BS degree in technical or business discipline and or related field, or equivalent work experience;
· Sedentary work (i.e. sitting for long periods of time);
· Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
· Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
· Subject to inside environmental conditions
· Up to 25% travel for business related purposes
At Inovalon, we are guided by our I.N.S.P.I.R.E.D values and seek team members who demonstrate these behaviors in everything they do:
· Innovation: Bring curiosity, creativity, and a drive to continuously improve how we serve our customers.
· Nimbleness: Adapt quickly to changing needs and execute with speed, intention, and focus.
· Service: Go above and beyond by doing what is right for our customers, colleagues, and communities.
· Passion: Approach work with enthusiasm and a commitment to advancing meaningful healthcare outcomes.
· Integrity: Act with honesty, accountability, and transparency in all interactions.
· Respect: Foster collaboration through empathy, professionalism, and open communication.
· Excellence: Pursue high standards, continuous learning, and relentless improvement.
· Diversity: Support an inclusive environment where every individual is valued, heard, and empowered to contribute.
Inovalon Offers a Competitive Salary and Benefits Package
In addition to the base compensation, this position may be eligible for performance-based incentives.
The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
Inovalon invests in associates to help them stay healthy, save for long-term financial goals, and manage the demands of work and personal commitments. That’s why Inovalon offers a valuable benefits package with a wide range of choices to meet associate needs, which may include health insurance, life insurance, company-paid disability, 401k, 18+ days of paid time off, and more.
This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions)
If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles.
By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.
Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.
To review the legal requirements, including all labor law posters, please visit this link
To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link
Empowering data-driven healthcare with data and solutions.
Inovalon empowers payers, providers, pharmacies, and life sciences organizations with data and solutions to drive meaningful change in patient outcomes, business performance, and healthcare economics. We do this by delivering data-driven software solutions that combine national-scale connectivity, real-time primary source data access, decades of healthcare and technology experience, and advanced analytics to help customers inform, accelerate, and improve patient care and business decisions. Our analytics and capabilities are used by over 50,000 active, licensed customers, and are informed by the primary source data of more than 97 billion medical events across 1.1 million physicians, 717,000 clinical settings, and 454 million unique lives. We work with: • All top 15 U.S. health plans • All top 25 U.S. healthcare provider systems • 13 of the top 15 global pharmaceutical companies • 3 of the top 10 specialty pharmacy companies From payers and providers to pharmacy organizations and life sciences companies, anyone in healthcare can benefit from Inovalon’s powerful data and technology capabilities.
Offices: 4321 Collington Road, Bowie, MD 20716, US · 4010 W Boy Scout Blvd, Suite 900, Tampa, Florida 33607, US · 100 N 6th St, Suite 900A, Minneapolis, Minnesota 55403, US · 399 Boylston St, Boston, Massachusetts 02116, US · Hyderabad, IN
Empowering data-driven healthcare with data and solutions.
Inovalon empowers payers, providers, pharmacies, and life sciences organizations with data and solutions to drive meaningful change in patient outcomes, business performance, and healthcare economics. We do this by delivering data-driven software solutions that combine national-scale connectivity, real-time primary source data access, decades of healthcare and technology experience, and advanced analytics to help customers inform, accelerate, and improve patient care and business decisions. Our analytics and capabilities are used by over 50,000 active, licensed customers, and are informed by the primary source data of more than 97 billion medical events across 1.1 million physicians, 717,000 clinical settings, and 454 million unique lives. We work with: • All top 15 U.S. health plans • All top 25 U.S. healthcare provider systems • 13 of the top 15 global pharmaceutical companies • 3 of the top 10 specialty pharmacy companies From payers and providers to pharmacy organizations and life sciences companies, anyone in healthcare can benefit from Inovalon’s powerful data and technology capabilities.
Offices: 4321 Collington Road, Bowie, MD 20716, US · 4010 W Boy Scout Blvd, Suite 900, Tampa, Florida 33607, US · 100 N 6th St, Suite 900A, Minneapolis, Minnesota 55403, US · 399 Boylston St, Boston, Massachusetts 02116, US · Hyderabad, IN
