Yardley, Pennsylvania, United States · Remote Solely
$56k–$104k/yr
Senior
Inizio Engage has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses. A successful candidate will provide leadership and operational over…
Skills: Leadership, Performance Management, Call Center Operations, Virtual Team Management, Patient Advocacy
Gestionnaire de formation et qualité des projets , Information médicale (Agrée) / Project Training & Quality Manager, Medical Information (Licensed)
Ottawa, Ontario, Canada · Hybrid
$100k–$110k/yr
Senior
Inizio Engage est à la recherche d’un gestionnaire bilingue de la formation et qualité des projets pour participer aux initiatives d’assurance de la qualité propres aux clients, y compris la formation, le suivi de l’exam…
Yardley, Pennsylvania, United States · Remote Solely
Entry level
Inizio Engage has a long-standing partnership with a leading Biotechnology company across Commercial, Patient Solutions and Medical Affairs businesses. Representing clients on a variety of projects via inbound/outbound t…
Skills: Inbound Call Center, Tele-management, Medical Terminology, HIPAA Compliance, Salesforce
Inizio Engage is building a nationwide team of field based Pharmaceutical Sales Representatives. This is an excellent entry-level role in the healthcare and pharmaceutical industries. The team will be dedicated to provid…
Inizio Engage has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses. Inizio Engage is building a nationwide team of Field Service Repres…
Inizio Engage has a long-standing partnership with a leading biotechnology organization across Commercial, Patient Solutions and Medical Affairs businesses. We are seeking a Regional Manager to lead and manage a designat…
Skills: People Leadership, Performance Management, Compliance Oversight, Clinical Education, CRM Systems
Inizio Engage has a long-standing partnership with Boehringer Ingelheim Pharmaceuticals to offer support for an expanding product portfolio in primary care. We are seeking a performance driven Pharmaceutical Field Sales …
Skills: Clinical Selling, Relationship Building, Strategic Problem Solving, Time Management, B2B Sales
Inizio Engage has partnered with a leading, research-driven, biopharmaceutical company with a heritage rooted in science and collaboration. We are seeking a performance-driven, proven, and ambitious, Clinical Educator to…
Skills: Oncology Nursing, Patient Education, Chemotherapy Infusion, Peripheral IV Access, Clinical Training
The Infield Territory Manager in the dermatology space will be responsible for product performance at a territory level, expected to be a disease category expert, a product champion, and develop strategic plans to maximi…
Inizio Engage is building a nationwide team of field based Pharmaceutical Sales Representatives. This is an excellent entry-level role in the healthcare and pharmaceutical industries. The team will be dedicated to provid…
Inizio Engage has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses Team Leaders support the supervision of the call center staff to ens…
Inizio Engage is seeking an Infield Territory Manager to call on and sell to program-specific Healthcare Providers (HCPs) or clients by representing and promoting designated women's health brands to increase the brand’s …
Remote Nurse, Licensed (Medical Information Specialist) / Infirmier(e) à distance, autorisé(e), Spécialiste en information médicale
Calgary, Alberta, Canada · Remote Solely
$90k–$100k/yr
Mid level
Remote Nurse, Licensed (Medical Information Specialist) Inizio Engage has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses. A frontline…
Skills: Clinical Dialogue, Medical Information Management, Patient Support, HIPAA Compliance, Tele-management
Professionnel(le) en diabète de type 1 – Mode hybride | Poste permanent / Type 1 Diabetes Professional – Hybrid | Permanent Position
Montreal, Quebec, Canada · Hybrid
Entry level
Professionnel(le) en diabète de type 1 – Mode hybride | Poste permanent Vous avez de l’expérience auprès des personnes vivant avec le diabète de type 1 et souhaitez avoir un impact concret sur leur qualité de vie? Vous a…
Yardley, Pennsylvania, United States · Remote Solely
$36/hr–$67/hr
Mid level
Inizio Engage has a long-standing partnership with Amgen, a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses. Support the supervision of the call center staff to ensure p…
Skills: Call Center Supervision, Medical Information Management, Staff Training, Escalation Handling, Call Monitoring
Remote Pharmacist, Licensed (Medical Information Specialist)
Calgary, Alberta, Canada · Remote Solely
$90k–$100k/yr
Mid level
Remote Pharmacist, Licensed (Medical Information Specialist) Inizio Engage has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses. A fron…
Skills: Medical Information, Clinical Dialogue, Patient Support, HIPAA Compliance, Tele-management
Inizio Engage has a partnership with a Tarsus to build a unique team of Rapid Deployment Representatives (RDR). The RDR will be deployed to different areas of the country based on selling needs and opportunities. This is…
Skills: Pharmaceutical Sales, Account Development, Disease State Education, Relationship Building, Lead Generation
Yardley, Pennsylvania, United States · Remote Solely
$22/hr–$41/hr
Mid level
Inizio Engage has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses. A frontline specialist responsible for delivering virtual or teleph…
Skills: Clinical Dialogue, Medical Information Management, Patient Support, HIPAA Compliance, Tele-management
Inizio Engage has a long-standing partnership with a leading pharmaceutical company that is dedicated to bringing innovative products and effective results to physicians and patients. We are seeking performance-driven ca…
Inizio Engage is seeking an Infield Territory Manager to call on and sell to program-specific Healthcare Providers (HCPs) or clients by representing and promoting designated women's health brands to increase the brand’s …
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$56k–$104k/yr
Full-time
bachelor degree
Medical Coverage, Dental Coverage, Vision Coverage, Accrued Paid Time Off, 401(k) With Company Match, Disability Insurance
Posted 2d ago
~40 hrs/week
Remote in Yardley, Pennsylvania, United States
Responsibilities
Provide leadership and operational oversight for a team of Nurse Navigators and Case Managers to ensure high-quality patient access services. Drive performance through KPI monitoring, coaching, and compliance with HIPAA and documentation standards.
Requirements
Requires a Bachelor's degree or equivalent experience and at least 5 years of supervisory experience in a HUB or patient access environment. Must be proficient in call center technologies and virtual team management.
Full job description
Inizio Engage has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses.
A successful candidate will provide leadership and operational oversight for a team supporting patient access services. This individual will drive performance, ensure compliance, and foster a high-quality, patient-centric experience while meeting client expectations and program goals.
This is your opportunity to join Inizio Engage and represent a top biotechnology company!
Why You’ll Love Working Here
We believe great people deserve great support—at work and beyond. That’s why we offer a rewards experience designed to help you thrive personally, professionally, and financially:
Competitive pay that recognizes yourexperience, expertise,and impact
Comprehensive benefits including medical, dental, and visioncoverage; accrued paidtime off; 401(k) with company match; disability and life insurance; and paid maternity and paternity leave
Company-paid holidays so you can rest, recharge, and focus on what matters most
Recognition programs, contests, and awards that celebrate your contributions
Continuous growth opportunities through learning, leadership development, and career advancement support
A collaborative culture where your ideas are valued and your work makes a difference
We’re also proud to be recognized for creating an exceptional employee experience:
Best Place to Work in BioPharma — 2022, 2023, 2025
Certified Great Place to Work® — 2021, 2023, 2025, 2026
Provide direct leadership, coaching, and performance management for a team of Nurse Navigators, Case Managers, and Special Project Liaisons
Establish clear performance expectations aligned with client KPIs and program goals
Monitor daily HUB operations to ensure high-quality, compliant, and timely patient access services
Drive accountability through performance evaluations, feedback, and development planning
Oversee staffing, workload distribution, and service continuity in a virtual environment
Ensure all interactions meet quality, compliance, and documentation standards, including HIPAA adherence
Analyze performance metrics and identify opportunities for operational improvement
Collaborate cross-functionally to enhance program performance and patient experience
Support hiring, onboarding, and training of new team members
Serve as operational support during high-volume periods as needed
What do you need for this position?
Bachelor’s Degree or equivalent work experience required
Minimum of 5 years of supervisory experience in a HUB, call center, or patient access environment
Strong understanding of call center operations and virtual team management
Proficiency with Microsoft Office and call center technologies
Demonstrated leadership, coaching, and team development skills
Excellent communication, interpersonal, and patient advocacy skills
The base pay range for this position is $56K – $104K per year. The final compensation offered to a successful candidate will be determined by factors such as experience, skills, internal equity, and business needs.
About Inizio Engage
Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments localexpertiseand diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people,and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.
We believe in our values: We empower everyone/We rise to the challenge/We work as one/We askwhat if/We do the right thing, and we will ask you how your personal values align to them.
Inizio Engage is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
Inizio Engage is committed to providing reasonableaccommodationsin accordance withapplicable law.
Inizio Engagecomplies withapplicable fair chance hiring laws and will consider qualified applicants regardless of criminal history. Wherepermittedby applicable law, employment offers may be contingent upon the successful completion of a background check. Any information obtained from a background check will be considered in relation to the requirements of the relevant position, consistent with applicable law.
Candidate Use of Artificial Intelligence in Interviews
As part of our commitment to a fair and equitable hiring process, candidates are expected to complete all interview activities without the use of artificial intelligence tools or external assistance unless such assistance is authorized in advance by Inizio Engage or otherwise required in accordance with applicable law. This includes, but is not limited to, using generative artificial intelligence platforms to produce, edit, or guide responses in real time. Candidates may be asked to confirm compliance with this policy. Any violation of this policy may result in disqualification from consideration of employment. Candidates maysubmitrequests for reasonable accommodationin accordance withapplicable law to the Inizio Engage Talent Acquisition team.
Inizio Engage is a global strategic, commercial and creative engagement partner that specializes in healthcare.
Industry
Hospitals and Health Care
Company size
5,001-10,000 employees
Headquarters
Yardley, Pennsylvania
LinkedIn followers
77,462
Inizio Engage (previously Ashfield Engage) is a global strategic, commercial and creative engagement partner that specializes in healthcare. Combining our unique mix of consultation, creation and activation expertise with the latest technology, we design and deliver tailored solutions that inspire lasting change.
Breakthroughs in science. New technologies. Economic uncertainty. Global events. Regulatory changes. It’s tough to keep up. And for our clients, the pace of change is only increasing.
But, for those who can adapt fast enough, this unprecedented change represents an unparalleled opportunity.
That’s why at Inizio Engage we’ve brought together a group of more than 7,000 experts, working in more than 20 countries. A passionate, diverse team with global reach and local knowledge. Together, we partner with our clients to challenge conventional thinking to empower people to make better health decisions and enhance treatment outcomes across the globe.
Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – delivering personalized engagement that drives real-world healthcare impact.
Offices: 800 Township Line Rd, #300, Yardley, Pennsylvania 19067, US
Inizio Engage is a global strategic, commercial and creative engagement partner that specializes in healthcare.
Industry
Hospitals and Health Care
Company size
5,001-10,000 employees
Headquarters
Yardley, Pennsylvania
LinkedIn followers
77,462
Inizio Engage (previously Ashfield Engage) is a global strategic, commercial and creative engagement partner that specializes in healthcare. Combining our unique mix of consultation, creation and activation expertise with the latest technology, we design and deliver tailored solutions that inspire lasting change.
Breakthroughs in science. New technologies. Economic uncertainty. Global events. Regulatory changes. It’s tough to keep up. And for our clients, the pace of change is only increasing.
But, for those who can adapt fast enough, this unprecedented change represents an unparalleled opportunity.
That’s why at Inizio Engage we’ve brought together a group of more than 7,000 experts, working in more than 20 countries. A passionate, diverse team with global reach and local knowledge. Together, we partner with our clients to challenge conventional thinking to empower people to make better health decisions and enhance treatment outcomes across the globe.
Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – delivering personalized engagement that drives real-world healthcare impact.
Offices: 800 Township Line Rd, #300, Yardley, Pennsylvania 19067, US