Manila, Metro Manila, Philippines · On-site
Customer Journey Expert – Availability Management Squad (WB Tribe Lending) Help Shape the Future of Wholesale Lending At ING, we believe banking should make life easier—not more complicated. That's why we're continuously…
Skills: Customer Journey Optimization, Agile/Scrum, Business Requirements Definition, Functional Support, User Acceptance Testing
Bratislava, Region of Bratislava, Slovakia · Hybrid
Audit Specialist (Wholesale Banking Corporate Audit Services) – Bratislava, Full-time Are you an experienced auditor with a strong understanding of wholesale banking and financial services? Do you enjoy analysing complex…
Skills: Internal Audit, Wholesale Banking, Risk Management, Lending Services, Compliance
Zaragoza, Aragon, Spain · On-site
Gestor Comercial de Oficina Motivo: Para nuestra oficina de Zaragoza estamos buscando a un/a gestor/a temporal con jornada parcial y horario de lunes a jueves de 16:00h a 18:30h. Misión: Gestionar las interacciones de lo…
Skills: Customer Service, Financial Advisory, Cross-selling, Banking Operations, Financial Products
Amsterdam, North Holland, Netherlands · Hybrid
In this senior position, you will act as a trusted advisor and credible challenger from day one, combining deep regulatory expertise with strong analytical thinking to ensure robust, compliant, and well‑governed risk dec…
Skills: Quantitative Risk Analysis, SRT Oversight, Regulatory Compliance, Credit Risk, Securitisation
Bratislava, Region of Bratislava, Slovakia · Hybrid
Audit Specialist (Wholesale Banking Corporate Audit Services) – Bratislava, Full-time Are you an experienced auditor with a strong understanding of wholesale banking and financial services? Do you enjoy analysing complex…
Skills: Internal Audit, Wholesale Banking, Risk Management, Lending Services, Compliance
Warszawa, Pomeranian Voivodeship, Poland · On-site
$6k–$12k/mo
ING Hubs Poland is hiring! The expected salary for this position: 6100 - 12000 PLN The financial ranges specified in the announcement are adjusted and may differ from the range specified in the remuneration regulations. …
Skills: Contract Lifecycle Management, Procurement, Vendor Management, Stakeholder Management, Contract Governance
Manila, Metro Manila, Philippines · On-site
Procure-to-Pay Master Data Specialist III Your next opportunity starts here Data may not be the first thing people think about when they think about banking. But behind every purchase order, invoice, supplier relationshi…
Skills: Master Data Management, Procure-to-Pay, ERP Systems, Data Validation, Stakeholder Management
Manila, Metro Manila, Philippines · On-site
Job Overview As a Business Partner, you will be part of the Business Partner Support (Non-Asia) Team in Control Hub based in Manila but will functionally report to the senior management team and stakeholders in different…
Skills: Non-Financial Risk Management, Business Control, Risk Assessment, Internal Audit, Issue Tracking
Amsterdam, North Holland, Netherlands · Hybrid
As Product Manager IT Asset Management & Information Management, you are responsible for end-to-end product ownership of IT asset and information management capabilities within the PPSS domain. You define and drive the p…
Skills: Product Management, Change Management, IT Asset Management, Information Management, Roadmap Management
Amsterdam, North Holland, Netherlands · Hybrid
We are looking for a Risk AI Data Scientist to drive the integration of advanced AI capabilities into the bank’s overall risk management (out of which Credit risk model maintenance is one of them). In this role, you oper…
Skills: Python, SQL, PyTorch, TensorFlow, HuggingFace
Amsterdam, North Holland, Netherlands · Hybrid
You will be part of the COMET Intelligent Automation team (IA), within the CoE Operational Effectiveness & Transformation (COMET) of the COO Finance (COOF) organization. The COMET IA team is positioned as the Finance Age…
Skills: Agentic Automation, AI Enablement, Business Analysis, Microsoft 365 Copilot, Microsoft Copilot Studio
Istanbul, Istanbul, Turkey · On-site
Do you enjoy turning complex data challenges into scalable, reliable solutions? Are you passionate about building modern cloud-native data platforms that power analytics, AI, and machine learning products used by million…
Skills: GCP, PySpark, Airflow, Python, SQL
Manila, Metro Manila, Philippines · On-site
Lead Technology. Grow Talent. Shape the Future of Banking. Are you passionate about building high-performing engineering organizations and delivering technology that makes a real difference? At ING, we're looking for an …
Skills: Team Leadership, IT Application Management, IT Service Delivery, Innovation, Knowledge Management
Brussels, Brussels-Capital, Belgium · Hybrid
Do you thrive in a dynamic environment where collaboration, analysis, and continuous improvement are key? Then you could be the Cost Controller we're looking for within our Tribe Daily Banking & Client First team. Your n…
Skills: Cost Controlling, Financial Analysis, Budget Management, Forecasting, Stakeholder Management
Amsterdam, North Holland, Netherlands · Hybrid
Finance Group Treasury (GT) & Corporate Line (CL) / Business Control & Advice – Central GT is looking for a Senior Associate Finance Control professional with a strong financial background who is eager to work in an ambi…
Skills: Financial Accounting, Hedge Accounting, IFRS 9, IAS 39, Product Control
Nuremberg, Bavaria, Germany · Hybrid
Hinter jeder erfolgreichen Customer Experience stecken durchdachte Prozesse, saubere Daten und Menschen, die den Überblick behalten. Genau hier kommst Du ins Spiel: Mit Deiner Kommunikationsstärke, Deinem strategischen B…
Skills: Project Management, Process Analysis, Customer Journey Design, Business Analysis, Agile Methods
Istanbul, Istanbul, Turkey · Hybrid
Build the next generation of AI systems powering one of Europe's most innovative banking networks. The agentic systems you build in Istanbul will support ING's international operations across multiple countries and busin…
Skills: Python, Microservices, REST/gRPC APIs, Distributed Systems, Google Cloud Platform
Bucharest, Romania · Hybrid
Discover ING Hubs Romania ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of 𝐨𝐯𝐞𝐫 …
Skills: Bash/Shell, Docker, Oracle, Nginx, Openshift
Amsterdam, North Holland, Netherlands · Hybrid
As a VP within the TS NL Trade Sales team, you will lead the end-to-end sales process and take direct ownership of the origination and structuring of the full Trade product suite. Acting as Deal Principal, you will be ac…
Skills: Trade Finance, Deal Structuring, Working Capital Solutions, Securitisation, Structured Finance
New York, New York, United States · Hybrid
$230k–$270k/yr
Capital Markets & Advisory | Global Capital Markets – ABS | Vice President, Syndicate | NYC About ING: In the Americas, ING’s Wholesale Banking division offers a broad range of innovative financial products and services …
Skills: Asset-Backed Securities, Syndicate Execution, Investment Grade Bonds, Financial Institutions Group, High Yield Bonds
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The role involves end-to-end responsibility for optimizing digital customer journeys and simplifying complex processes within Wholesale Banking Lending. You will define business requirements, support product development, and ensure the stability of 24/7 lending operations.
Candidates must have a Bachelor's or Master's degree and at least 5 years of experience in banking or financial services within an Agile environment. Proficiency in English and the ability to collaborate between business and technology teams are essential.
At ING, we believe banking should make life easier—not more complicated. That's why we're continuously improving how we deliver lending products and services to our customers worldwide.
We're looking for a Customer Journey Expert (CJE) to join our Availability Management Squad within the Wholesale Banking Lending Tribe. If you're passionate about improving customer journeys, simplifying complex processes, and working at the intersection of business and technology, this could be your next opportunity. You'll help ensure our lending platforms and services remain reliable, compliant, and continuously evolving to meet customer needs.
As a Customer Journey Expert, you will have end-to-end responsibility for improving and optimizing digital customer journeys across Lending products and services. Working in an Agile squad, you'll collaborate with business and technology specialists to develop innovative solutions, drive continuous improvements, and enhance the experience of both customers and internal users.
You'll play a key role in defining business requirements, supporting product development, improving operational processes, and ensuring stable, compliant 24/7 services across a global Wholesale Banking environment.
The Lending Tribe is part of ING Wholesale Banking, one of ING's core business lines serving corporate and institutional clients globally. The tribe is on an ambitious digital transformation journey aimed at improving customer and employee experiences, digitizing processes, and strengthening regulatory compliance.
As part of the Availability Management Squad, you'll contribute to keeping critical lending services available, efficient, and aligned with evolving customer and business needs while collaborating with teams across multiple countries and disciplines.
Click the application button on our careers site and submit your application through Workday. We look forward to learning how your experience can help us continue improving the future of lending at ING.
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With 65,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what's possible and at the same time ensure you work with integrity and hold the customer's interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.
do your thing
ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers
Offices: Bijlmerdreef 106, Amsterdam, North Holland 1102 CT, NL
do your thing
ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers
Offices: Bijlmerdreef 106, Amsterdam, North Holland 1102 CT, NL
