Toronto, Ontario, Canada · On-site
$115k–$120k/yr
Position Summary The Senior Technical Delivery Manager will lead application-readiness coordination for a new retail store opening. The role will serve as the portfolio lead's hands-on program partner, establishing a rel…
Skills: Project Management, Program Management, Stakeholder Management, Risk Management, Dependency Management
Toronto, Ontario, Canada · Hybrid
$60k–$65k/yr
About the Job: The Backend Developer will design, develop, test, deploy, and support scalable backend applications and microservices. This role requires hands-on experience with Java, Spring Boot, REST APIs, relational d…
Skills: Java, Spring Boot, Microservices, REST APIs, SQL
Hybrid
$85k–$90k/yr
This is a remote position. About the Job: The QA Engineer is responsible for end-to-end test coverage across manual and AI-driven automated testing. This role requires the ability to design and execute traditional manual…
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Hybrid
$85k–$90k/yr
This is a remote position. About the Job: The QA Engineer is responsible for end-to-end test coverage across manual and AI-driven automated testing. This role requires the ability to design and execute traditional manual…
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Toronto, Ontario, Canada · Hybrid
$90k–$95k/yr
About the Job: The Senior UX/UI Designer is responsible for understanding complex business, technical and customer problems and translating them into simple and elegant digital solutions – blending quant and qual researc…
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Toronto, Ontario, Canada · On-site
$115k–$125k/yr
Position Summary We are seeking an experienced and results-driven AI Technical Delivery Manager to lead a centralized AI implementation and delivery organization supporting a Fortune 100 global retail client. This role w…
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Chennai, Tamil Nadu, India · On-site
Job Summary We are seeking a QA Engineer – AI with 3–7 years of experience to validate AI-powered applications, automation workflows, and intelligent systems. The ideal candidate should have strong expertise in manual an…
Skills: Manual Testing, Automation Testing, Selenium WebDriver, Java, Python
Toronto, Ontario, Canada · On-site
$115k–$125k/yr
Position Summary We are seeking an experienced and results-driven AI Technical Delivery Manager to lead a centralized AI implementation and delivery organization supporting a Fortune 100 global retail client. This role w…
Skills: Program Management, AI/ML Delivery, Generative AI, Stakeholder Management, Technical Leadership
Tiruporur, Tamil Nadu, India · On-site
DevOps Engineer – Intermediate (3 Positions- One position has Salesforce is a PLUS) GCP Production Support & Project Delivery Experience 5–7 years in DevOps / Site Reliability / Cloud Infrastructure roles Level Intermedi…
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Toronto, Ontario, Canada · Hybrid
$150k–$225k/yr
The Opportunity We are looking for a Strategic Account Executive to lead and grow client relationships in North America. This individual will be responsible for full-cycle sales, from identifying opportunities and struct…
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Chennai, Tamil Nadu, India · On-site
About the Role We are looking for an experienced Senior Java Developer with strong expertise in Core Java, Spring Framework, Microservices, REST APIs, and modern backend development. The ideal candidate should have exper…
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Toronto, Ontario, Canada · Hybrid
$80k–$90k/yr
About the Job: We are seeking a Scrum Master with strong experience in Agile delivery and enterprise program management to lead complex transformation initiatives across technology and business domains. This role blends …
Skills: Agile Delivery, Scrum Facilitation, Enterprise Program Management, Project Planning, Stakeholder Management
Toronto, Ontario, Canada · Hybrid
$80k–$85k/yr
About the Job: We are looking for an experienced QA Automation Test Engineer to design, develop, and maintain robust, scalable, and reusable automation frameworks. You will work closely with developers, product owners, a…
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Tiruporur, Tamil Nadu, India · On-site
Role Name: QA Automation Tester Location: Chennai Company Description: Infoya is a global IT solutions provider specializing in transforming complex challenges into streamlined, AI-powered outcomes. Through proprietary t…
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La Ribera, Heredia Province, Costa Rica · On-site
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Toronto, Ontario, Canada · Hybrid
$80k–$85k/yr
About the Job: We are looking for an experienced QA Automation Test Engineer to design, develop, and maintain robust, scalable, and reusable automation frameworks. You will work closely with developers, product owners, a…
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Chennai, Tamil Nadu, India · Hybrid
Role: Business Development Executive Location: Chennai, India About Infoya: Infoya is a global AI-native IT solutions company specializing in transforming complex challenges into streamlined, AI-powered outcomes for ente…
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Chennai, Tamil Nadu, India · On-site
Job Summary We are looking for a creative and research-driven UI/UX Designer who is passionate about designing intuitive, user-centric digital experiences. The ideal candidate should have strong expertise in modern desig…
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Chennai, Tamil Nadu, India · On-site
Role: Resource Manager Location: Chennai, India About Infoya: Infoya is a global IT solutions company specializing in transforming complex challenges into streamlined, AI-powered outcomes. Headquartered in Toronto, with …
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Hybrid
$100k–$115k/yr
This is a remote position. About the Job : We are seeking a skilled Conversational AI Engineer to be a core contributor in designing, building, testing, and deploying conversational experiences using Google Contact Cente…
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The Senior Technical Delivery Manager will lead application-readiness coordination for new retail store openings by managing cross-functional dependencies and critical paths. They will establish governance, provide executive-level reporting, and ensure all technical systems are validated for production.
Candidates must have senior-level experience managing complex technical programs and a strong understanding of application delivery lifecycles. Proven ability to manage stakeholders, identify risks, and maintain program-management artifacts is essential for this role.
· Program mobilization: Rapidly assess the
existing landscape, plans, documentation, risks, stakeholders and delivery
status; identify gaps and establish an integrated control structure.
· Integrated planning: Build and maintain
a workback plan from the production-readiness milestone, covering
configuration, application-readiness testing, integration testing, production
validation, training and hypercare dependencies.
· Application readiness: Coordinate
readiness across approximately 74 applications and the managers accountable for
their respective application areas.
· Critical-path management: Identify
prerequisite activities—such as master-data setup—and ensure that dependency
commitments are achieved before downstream configuration or testing is
affected.
· Cross-functional coordination: Work with
merchandising, finance, supply chain, master data, technology, business teams
and other partners to secure dates, resolve blockers and maintain alignment.
· Governance and reporting: Prepare
consolidated status reporting, facilitate governance forums and communicate
risks, decisions and required actions to managers, directors and senior
business and IT leaders.
· Risk and escalation: Identify emerging
schedule or readiness risks early, coordinate recovery actions and escalate
unresolved dependencies with clear impact analysis and recommendations.
· Program controls: Maintain the portfolio
charter, scope, RAID log, stakeholder map, application inventory, manager-level
checklists, decisions, dependencies and milestone evidence in line with DMO
guidelines.
· Playbook development: Create reusable
store-opening artifacts, checklists and lessons learned because prior internal
documentation and experienced store-opening resources are limited.
· Hypercare support: Coordinate
post-production validation, operational readiness and hypercare through the
store-opening period and any approved extension.
· Senior-level experience
managing complex technical projects or programs involving multiple
applications, delivery teams and cross-functional dependencies.
· Demonstrated ability to take
ownership of an initiative already in progress, rapidly establish the true
status and create an executable recovery or delivery plan.
· Strong understanding of
application delivery lifecycles, including configuration, environment and data
dependencies, readiness testing, integration testing, production deployment and
hypercare.
· Proven experience identifying,
maintaining and communicating a critical path and translating dependency
slippage into schedule and business impact.
· Exceptional written and verbal
communication, including experience presenting to managers, directors, senior
directors and executive stakeholders.
· Strong stakeholder-management,
facilitation, negotiation, follow-up and escalation skills across business and
IT teams.
· Experience maintaining
program-management artifacts such as charters, integrated schedules, RAID logs,
RACI models, governance packs, decision logs and executive status reports.
· Highly proactive, organized and
hands-on, with the judgment to operate independently in an ambiguous and
time-sensitive environment.
· Program or project management
experience within retail.
· Experience supporting a new
store opening, retail-site launch or comparable operational go-live.
· Experience coordinating a large
application portfolio and cross-functional teams such as merchandising,
finance, supply chain and master data.
· Relevant
program/project-management certification or equivalent delivery experience.
· Experience working within an
enterprise DMO/PMO governance framework.
Salary Range: CAD $115,000 - $120,000/year
The final compensation offered will depend on local market
conditions and geographic location, as well as job-related factors such as the
candidate’s knowledge, skills, qualifications, relevant experience, and
education/training. Compensation may also include additional components such as
benefits, and/or other incentives, where applicable. In accordance with new
employment standards requirements, we retain copies of this job posting and
applicant information for three (3) years after the posting is removed. We do
not use AI technology; all applications are also reviewed by our recruitment
team.
Infoya is an equal opportunity employer committed to
diversity and inclusion. We welcome applications from all qualified
individuals, regardless of race, color, religion, sex, sexual orientation,
gender identity, national origin, age, disability, protected veteran status, aboriginal
status, or any other legally protected factors.
Innovate. Transform. Solve.
Infoya is a global IT solutions provider specializing in transforming complex challenges into streamlined, AI-powered outcomes. Through proprietary technology accelerators and full-scale enterprise services, Infoya automates workflows, enhances operational efficiency, and drives digital transformation across industries. With a presence in Canada, the US, India, and Costa Rica, we blend technical depth with creative problem-solving to deliver measurable impact.
Offices: Toronto, Ontario, CA · La Ribera Business Hub, 4th Floor, La Ribera, Belen, Heredia 40702, CR · Pacifica Tech Park, Block-1, Core-1, Floor-1, Rajiv Gandhi Salai, Navalur, Chennai, Tamil Nadu 600130, IN · 80 M St SE, Washington, District of Columbia 20003, US
Innovate. Transform. Solve.
Infoya is a global IT solutions provider specializing in transforming complex challenges into streamlined, AI-powered outcomes. Through proprietary technology accelerators and full-scale enterprise services, Infoya automates workflows, enhances operational efficiency, and drives digital transformation across industries. With a presence in Canada, the US, India, and Costa Rica, we blend technical depth with creative problem-solving to deliver measurable impact.
Offices: Toronto, Ontario, CA · La Ribera Business Hub, 4th Floor, La Ribera, Belen, Heredia 40702, CR · Pacifica Tech Park, Block-1, Core-1, Floor-1, Rajiv Gandhi Salai, Navalur, Chennai, Tamil Nadu 600130, IN · 80 M St SE, Washington, District of Columbia 20003, US
