Fredericksburg, Virginia, United States · On-site
$16/hr–$21/hr
As an InFirst team member, you will embody these guiding principles in our Mission and Vision Statement in every aspect of your position. Mission Statement - Empowering members to achieve financial success. Vision Statem…
Skills: Member Service, Account Processing, Financial Product Sales, Problem Resolution, Teller Operations
Alexandria, Virginia, United States · On-site
$17/hr–$21/hr
As an InFirst team member, you will embody these guiding principles in our Mission and Vision Statement in every aspect of your position. Mission Statement - Empowering members to achieve financial success. Vision Statem…
Skills: Member service, Account processing, Financial product knowledge, Cross-selling, Problem resolution
Fredericksburg, Virginia, United States • On-site
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Assists members with financial needs by opening accounts, processing transactions, and resolving account issues. Provides information on credit union products and services while performing various branch and teller activities.
Requires a high school diploma or GED and six months to two years of experience in member service, operations, or lending. Previous experience in sales or teller roles is preferred.
As an InFirst team member, you will embody these guiding principles in our Mission and Vision Statement in every aspect of your position.
Mission Statement - Empowering members to achieve financial success.
Vision Statement - As a trusted financial partner for all generations, we are committed to delivering a secure member-centered experience that supports you and your family in achieving your financial goals throughout all life milestones.
The Full-Time Member Service Representative assists members and potential members with their financial needs, opens new accounts, processes account transactions, resolves problems, and provides assistance and information regarding products and services. Performs a broad range of branch and teller activities in person and/or via phone, mail, email, fax, and online services. Provides such member services as responding to inquiries concerning account activity on both deposit and loan accounts, debit and credit cards, membership, ordering checks, corrections, etc. Cross-offers credit union products and services. Responds to questions and provides information upon request from members (internal and external). Processes requests/transactions, as appropriate. Assists members and potential members in understanding and utilizing credit union products and services.
Education and Skills Experience
A high school education or GED is required. Six months to two years of similar or related experience in member service, operations, and/or lending. Previous sales, teller, and/or member service experience preferred.
InFirst Benefits
An attractive compensation package includes base pay, 401(k), federal holidays, financial wellness, and tuition reimbursement. Candidates considered for employment must pass a credit, background, references, and bonding check.
About Us
InFirst is a member-owned cooperative providing financial solutions to our members. Originally chartered in 1935, InFirst serves more than 14,000 members nationwide and has assets of over $188 million. InFirst has a dynamic and diverse work culture.
EEO Statement
InFirst is an Equal Opportunity Employer fully dedicated to achieving a diverse team. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.
Empowering members to achieve financial success.
InFirst Federal Credit Union, headquartered in Alexandria, Virginia is a member-owned cooperative, providing financial solutions to active and retired federal employees and their families, members of the InFirst Responders Foundation, Inc., as well as anyone who lives, works, worships or attends school in most of Salem, Roanoke, Botetourt, Vinton and King George, Virginia, and their immediate family members. Originally chartered in 1935, InFirst serves more than 14,000 members nationwide and has assets of approximately $195 million.
Offices: 6222 Little River Tpke, Alexandria, Virginia 22312, US · 16384 Consumer Row, King George , VA 22486, US · 1151 Carl D. Silver Parkway, Fredericksburg, VA 22401, US · 1900 E Street, N.W., Room 1H41, Washington, District of Columbia 20415, US · 445 12th St SW, Washington, District of Columbia 20554, US
Empowering members to achieve financial success.
InFirst Federal Credit Union, headquartered in Alexandria, Virginia is a member-owned cooperative, providing financial solutions to active and retired federal employees and their families, members of the InFirst Responders Foundation, Inc., as well as anyone who lives, works, worships or attends school in most of Salem, Roanoke, Botetourt, Vinton and King George, Virginia, and their immediate family members. Originally chartered in 1935, InFirst serves more than 14,000 members nationwide and has assets of approximately $195 million.
Offices: 6222 Little River Tpke, Alexandria, Virginia 22312, US · 16384 Consumer Row, King George , VA 22486, US · 1151 Carl D. Silver Parkway, Fredericksburg, VA 22401, US · 1900 E Street, N.W., Room 1H41, Washington, District of Columbia 20415, US · 445 12th St SW, Washington, District of Columbia 20554, US
