Tucson, Arizona, United States · On-site
Primary Function: The Merchant Services Officer (MSO) is responsible for developing and maintaining merchant services banking relationships throughout the Credit Union’s operating footprint. The MSO is also respons…
Skills: Merchant Services, Business Development, Sales, Statement Analysis, Relationship Management
Chubbuck, Idaho, United States · On-site
Responsible for qualifying loan applications from dealers and making loans within the requirements of the loan policies established by the Credit Union. Ensure member/dealer satisfaction through courteous, accurate, and …
Skills: Loan Underwriting, Credit Analysis, Risk Assessment, Financial Math, Microsoft Word
Pima County, Arizona, United States · On-site
Do you enjoy guiding people to the help they need? Do you love learning how to solve new puzzles? Are you someone who regularly keeps a positive attitude and a smile on your face? If so, you could be the perfect candidat…
Skills: Customer Service, Cash Handling, Interpersonal Communication, Financial Product Referral, Problem Solving
Spokane, Washington, United States · On-site
$84k–$125k/yr
Promote Credit Union Small Business Administration loan products and services to small and medium sized businesses throughout the community. Provide assistance and training to branch team members in areas related to SBA …
Skills: SBA 7(a) Lending, Credit Analysis, Loan Structuring, Commercial Banking, Relationship Building
Chubbuck, Idaho, United States · On-site
Do you enjoy the process of solving technical issues? Are you self-motivated and able to work both independently and on a team? Do you have a knowledge of Microsoft desktop operating systems and software as well as file/…
Skills: Microsoft Desktop Operating Systems, File and Folder Permissions, Hardware Troubleshooting, Software Troubleshooting, Tier 2 Technical Support
Boise, Idaho, United States · On-site
Do you enjoy guiding people to the help they need? Do you love learning how to solve new puzzles? Are you someone who regularly keeps a positive attitude and a smile on your face? If so, you could be the perfect candidat…
Skills: Customer Service, Cash Handling, Communication, Interpersonal Skills, Financial Product Referral
Dalton Gardens, Idaho, United States · On-site
Do you enjoy talking to people to help them through their problems? Do you feel confident in your ability to learn new information? Are you able to think critically to make recommendations? If so, you could be the perfec…
Skills: Account Opening, Loan Qualification, Financial Planning, Cross Selling, Customer Service
Chubbuck, Idaho, United States · On-site
Do you enjoy seeing event plans come to life? Are you interested in working alongside and learning from an innovative team? Do you love to be involved in the community? If so, you could be the perfect candidate for our C…
Skills: Event Planning, Event Production, Business Administration, Strategic Partnerships, Communication
Dalton Gardens, Idaho, United States · On-site
Do you enjoy guiding people to the help they need? Do you love learning how to solve new puzzles? Are you someone who regularly keeps a positive attitude and a smile on your face? If so, you could be the perfect candidat…
Skills: Customer Service, Cash Handling, Interpersonal Communication, Financial Product Referral, Problem Solving
Chubbuck, Idaho, United States · On-site
Process business loan applications, process private client loan applications, prepare business loan docs for closings, fund new business loans, and assist in preparing annual review requirements prior to loan closing. As…
Skills: Loan Processing, Compliance, Data Processing, Communication, Attention To Detail
Richland, Washington, United States · On-site
To provide service to members for financial transactions. Promotes and cross sells Credit Union services. Ensures member satisfaction through courteous, accurate, and efficient service. Duties and Responsibilities: Maint…
Skills: Cash Handling, Financial Transactions, Cross Selling, Customer Service, Math
Richland, Washington, United States · On-site
Responsible for interviewing and qualifying members for loans of all types within the requirements of the loan policies established by the Credit Union. Assist members and businesses with opening new accounts. Promote an…
Skills: Loan Qualification, Account Opening, Cross Selling, Financial Analysis, Mortgage Processing
Chubbuck, Idaho, United States · On-site
Responsible for the administration and daily operations of the Commercial Banking Applications including the nCino platform. Perform system updates, research, develop, test, coordinate and implement new feature rollouts.…
Skills: nCino Administration, Salesforce Administration, System Configuration, Data Mining, SQL
Caldwell, Idaho, United States · On-site
Do you enjoy guiding people to the help they need? Do you love learning how to solve new puzzles? Are you someone who regularly keeps a positive attitude and a smile on your face? If so, you could be the perfect candidat…
Skills: Customer Service, Cash Handling, Interpersonal Communication, Financial Product Knowledge, Problem Solving
Spokane Valley, Washington, United States · On-site
Do you enjoy guiding people to the help they need? Do you love learning how to solve new puzzles? Are you someone who regularly keeps a positive attitude and a smile on your face? If so, you could be the perfect candidat…
Skills: Customer Service, Cash Handling, Interpersonal Communication, Financial Product Referral, Problem Solving
Tucson, Arizona, United States · On-site
Promote Credit Union loan products and services to small and medium-sized businesses throughout the community. Provide assistance and training to branch team members in areas related to commercial lending. Loan sizes for…
Skills: Commercial Lending, Credit Analysis, Loan Structuring, Relationship Building, Sales
Chubbuck, Idaho, United States · On-site
The area of responsibility for the Intern is to assist with the ongoing maintenance and the evolution of ICCU's Business Intelligence ecosystem. This includes Data warehouse data and related components, Sharepoint, Power…
Skills: Business Intelligence, Data Warehousing, PowerBI, Sharepoint, Troubleshooting
Dalton Gardens, Idaho, United States · On-site
Do you enjoy guiding people to the help they need? Do you love learning how to solve new puzzles? Are you someone who regularly keeps a positive attitude and a smile on your face? If so, you could be the perfect candidat…
Skills: Customer Service, Cash Handling, Communication, Interpersonal Skills, Financial Product Knowledge
Chubbuck, Idaho, United States · On-site
Ensure Credit Union facilities projects are managed with professionalism and attention to detail. Duties and Responsibilities - Oversee construction of new facilities and major renovation projects. - Assist with purchase…
Skills: Project Management, Real Estate Development, Construction Oversight, Budget Monitoring, Due Diligence
Chubbuck, Idaho, United States · Remote OK
Do you have excellent organizational and critical thinking skills? Do you enjoy directly helping others at work? Do have sales or customer service experience? If so, you could be the perfect candidate for our Virtual Ser…
Skills: Customer Service, Sales, Critical Thinking, Organizational Skills, Spanish Language
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The Merchant Services Officer is responsible for acquiring and maintaining merchant payment processing relationships to meet sales goals. This includes conducting rate analysis, presenting proposals, and partnering with internal banking officers to strengthen business member relationships.
Candidates should have a Bachelor's degree or equivalent experience and 0-3 years of experience in merchant services or commercial banking. A proven track record of exceeding quotas and strong business development skills are required.
Primary Function:
The Merchant Services Officer (MSO) is responsible for developing and maintaining merchant services banking relationships throughout the Credit Union’s operating footprint. The MSO is also responsible for offering training and development for a defined branch network, as well as partnering with the Treasury Management Officers, Business Relationship Officers, Commercial Loan Officers, and Private Client Officers to strengthen member business relationships through a variety of credit card processing solutions.
Job Responsibilities:
· Primarily responsible for selling Idaho Central’s merchant payment processing vendor solutions and the corresponding hardware and software.
· Acquires new merchant processing relationships within an assigned region to meet and exceed sales goals. This also includes establishing new business members and working with the Treasury Management Officers, Business Relationship Officers, Commercial Loan Officers, Private Client Officers, and branch employees in growing these relationships.
· Leads all aspects of the sales process, including identifying prospects, conducting statement/rate analysis, developing and presenting proposals, onboarding, and equipment installation and training of business members.
· Responsible for developing strategies for managing, maintaining, and retaining their growing merchant portfolio. Works with the Sales Manager and other support staff to assist as needed in this process.
· Develop relationships with the branch network, Business Relationship and Commercial Lending teams with marketing strategies to promote Idaho Central Merchant Processing products throughout the Credit Union’s operating footprint while providing ongoing training to these teams.
· Maintain and develop a strong network and pipeline. Expand and develop account relationships through business development and community involvement.
· Represent Idaho Central Credit Union, developing new leads and promoting a favorable image in all business activities in the community.
· Networking with outside referral sources and current member base for additional business opportunities.
· Cold calling and prospecting businesses for additional referrals and sales opportunities for the Credit Union
· Develops and promotes relationships with other departments and managers to ensure the members are properly handled according to the service standards created at the Credit Union.
· Perform merchant processing statement analysis and rate reviews.
· Other duties as assigned.
Qualifications:
Bachelor’s Degree or equivalent experience. Zero to three years merchant services or commercial banking experience, or equivalent work. The qualified candidate must demonstrate a proven track record of exceeding quota, strong business development, and communication skills. Ability to work under pressure and in an organized manner. Excellent communication and people skills.
Performance Standard:
Good interpersonal relations and a cooperative and positive attitude towards members and staff. Ability to determine member needs and cross sell Credit Union services. Professional in appearance, attendance, quality, and quantity of work performed. Ability to work under pressure and conflicting situations. Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by Idaho Central Credit Union.
Physical Requirements:
· Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.).
· Sit for extended periods of time.
· Lift 20-40 pounds of applicable supplies including but not limited to copy paper, cash drawers, marketing material, etc.
· Repetitive motion using wrists, hands, and fingers.
· Reach keyboards.
· Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.).
The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.
Must be eligible for membership at Idaho Central Credit Union to obtain employment.
Idaho Central Credit Union is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law.
ICCU is the premier credit union in Idaho and offers full-service locations throughout the Treasure Valley, Magic Valley, Eastern Idaho, North Idaho, Washington, and Arizona. Working at ICCU is more than a job. It’s a place where we make a difference, not only day to day, but long term. Since 1940, our mission has been to help members achieve financial success; and we have fun doing it! The culture is one where we care about each other. We are a work family, and you can feel when you’re a part of it. ICCU was named a Best Place to Work in Idaho. Plus, we are a top financially-performing credit union in the nation. Working at ICCU is more than a job. It’s a place where we make dreams come true, whether that’s a new car, a college education, a first home, or living debt-free. We can see that we are making a difference, not only day to day, but long term. We improve the lives of Idahoans and their financial world. If you are looking to make a difference, ICCU may be right for you. We continue to look for expansion opportunities in order to meet the needs of our members. While growth is vital to our success, we remain focused on our mission, by providing exceptional service and diverse products to our membership. Insured by the NCUA and an Equal Housing Lender. We moderate comments to keep this space safe and respectful. We may remove posts that include personal info, spam, hate speech, or misleading claims. Repeated violations or severity of offense may result in blocking. We appreciate your help in keeping this community supportive and safe.
Offices: P.O Box 2469, Pocatello, Idaho 83206, US
ICCU is the premier credit union in Idaho and offers full-service locations throughout the Treasure Valley, Magic Valley, Eastern Idaho, North Idaho, Washington, and Arizona. Working at ICCU is more than a job. It’s a place where we make a difference, not only day to day, but long term. Since 1940, our mission has been to help members achieve financial success; and we have fun doing it! The culture is one where we care about each other. We are a work family, and you can feel when you’re a part of it. ICCU was named a Best Place to Work in Idaho. Plus, we are a top financially-performing credit union in the nation. Working at ICCU is more than a job. It’s a place where we make dreams come true, whether that’s a new car, a college education, a first home, or living debt-free. We can see that we are making a difference, not only day to day, but long term. We improve the lives of Idahoans and their financial world. If you are looking to make a difference, ICCU may be right for you. We continue to look for expansion opportunities in order to meet the needs of our members. While growth is vital to our success, we remain focused on our mission, by providing exceptional service and diverse products to our membership. Insured by the NCUA and an Equal Housing Lender. We moderate comments to keep this space safe and respectful. We may remove posts that include personal info, spam, hate speech, or misleading claims. Repeated violations or severity of offense may result in blocking. We appreciate your help in keeping this community supportive and safe.
Offices: P.O Box 2469, Pocatello, Idaho 83206, US
