Schaumburg, Illinois, United States · Hybrid
$22/hr–$34/hr
Description Summary: The primary objective of the Customer Service Representative is to provide exceptional customer service by supplying accurate information, resolving issues and completing requests related to commence…
Skills: Customer Service, Financial Analysis, Problem Solving, Written Communication, Verbal Communication
Jackson, Tennessee, United States · Hybrid
Description Summary: The Security Manager assists in the implementation and administration of policies and programs relating to the Bank’s Security and Safety Program, which includes establishing and maintaining operatio…
Skills: Security Management, Security Auditing, CCTV Surveillance, Access Control Systems, Crisis Response
Saltillo, Mississippi, United States · On-site
Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportun…
Skills: Customer Service, Relationship Management, Sales Process, Cash Handling, Banking Products
Shoreview, Minnesota, United States · On-site
$22/hr–$24/hr
Description Summary: Serves in a concierge role by servicing walk-in customers. Responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, rec…
Skills: Customer Service, Relationship Management, Banking Products, Sales Process, Cash Handling
Bowling Green, Ohio, United States · On-site
Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportun…
Skills: Customer Service, Relationship Management, Sales, Cash Handling, Banking Products
Columbus, Ohio, United States · Hybrid
Description Job Title IS Technical Specialist Organization Name: The Huntington National Bank Job Location: 7 Easton Oval, Columbus, OH 43219. Detailed Description Support Enterprise Payments team to design and implement…
Skills: Java, Spring Boot, RESTful Web Services, CI/CD, Cloud Computing
Charlotte, North Carolina, United States · Hybrid
Description Summary: The IAM Engineer - Expert is accountable for delivery and implementation of IAM technologies across the bank. Duties & Responsibilities: Ensure that Huntington’s identity & access management services…
Skills: Identity & Access Management, Privileged Access Management, IDAM Solutions, Security Governance, Regulatory Compliance
Brooklyn, Michigan, United States · On-site
Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportun…
Skills: Customer Service, Relationship Management, Sales, Cash Handling, Banking Products
Austin, Texas, United States · On-site
Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportun…
Skills: Customer Service, Relationship Management, Sales Process, Cash Handling, Banking Products
Columbus, Ohio, United States · Hybrid
Description The Huntington Salesforce Center of Excellence (COE) team is seeking a Technical Lead to participate in development activities spanning multiple Salesforce platforms. The ideal candidate will be able to: 1. I…
Skills: Salesforce, Systems Analysis, Systems Design, Systems Development, Troubleshooting
Atlanta, Georgia, United States · Hybrid
Description Summary: The Treasury Management Specialist provides comprehensive sales support and sales analysis for the Treasury Management Sales Advisor. Duties & Responsibilities: Compiles data for Sales Advisors, crea…
Skills: Treasury Management, Sales Analysis, RFP Creation, Pro-forma Pricing Analysis, Cross-selling
Westlake, Ohio, United States · On-site
Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportun…
Skills: Customer Service, Relationship Management, Sales Process, Cash Handling, Banking Products
Cleveland, Ohio, United States · Hybrid
$57k–$113k/yr
Description Syndicated Loan Specialist Summary This role is responsible for the administration and servicing of syndicated leveraged loan transactions, with a primary focus on Term Loan B (TLB) structures and secondary m…
Skills: Syndicated Loan Administration, Term Loan B Structures, Secondary Market Trade Settlement, Credit Agreement Interpretation, ACBS
Schaumburg, Illinois, United States · Hybrid
$52k–$101k/yr
Description Summary: Credit Underwriter - Inventory Finance is responsible for analyzing and monitoring credit worthiness of assigned customers/accounts and recommending and/or approving credit within established guideli…
Skills: Credit Underwriting, Financial Statement Analysis, Cash Flow Analysis, Ratio And Trend Analysis, Collateral Analysis
Pleasant Hills, Pennsylvania, United States · On-site
Description Summary: As an Area Customer Experience Specialist (ACES), you will provide a best-in-class experience to both customers and colleagues, supporting branches within a region during their time of need. Providin…
Skills: Customer Service, Branch Banking, Cash Handling, Financial Advising, Relationship Management
Waukegan, Illinois, United States · Hybrid
$10/hr–$11/hr
Description Summary: The Mortgage Loan Officer - Retail position provides Simply the Best customer service to each customer at all times. Responsibilities include using internal and external referral sources to develop m…
Skills: Mortgage Loan Origination, Consultative Selling, Customer Service, Underwriting Guidelines, Cross-selling
South Strabane, Pennsylvania, United States · On-site
Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportun…
Skills: Customer Service, Relationship Management, Sales Process, Cash Handling, Banking Products
Chicago, Illinois, United States · Hybrid
Description The Huntington Securities, Inc. (HSI) Trade Settlements Specialist is responsible for ensuring the accurate and timely settlement of securities transactions across multiple asset classes and markets. In addit…
Skills: Trade Settlements, Fedwire Processing, Regulatory Trade Reporting, Risk Mitigation, Trade Reconciliation
Columbus, Ohio, United States · Hybrid
Description Summary: The IS Technical Specialist provides technical and consultative support on the most complex technical matters. Duties and Responsibilities: Analyzes, designs, and develops systems based upon user spe…
Skills: Systems Development, Hardware Troubleshooting, Software Troubleshooting, Analytical Skills, Communication Skills
Wadsworth, Ohio, United States · On-site
Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportun…
Skills: Customer Service, Relationship Management, Sales, Cash Handling, Banking Products
Schaumburg, Illinois, United States • Hybrid
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Provide exceptional customer service by resolving issues and requests related to commenced contracts for customers and vendors. Act as a liaison between external parties and internal departments to manage accounting information and contractual obligations.
Requires an associate degree or equivalent experience, with at least one year of finance/banking and two years of customer service or collections experience. Proficiency in Microsoft Office and strong analytical problem-solving skills are preferred.
The primary objective of the Customer Service Representative is to provide exceptional customer service by supplying accurate information, resolving issues and completing requests related to commenced contracts. In doing so, the Customer Service Representative will be a key player in encouraging repeat business with existing customers, vendors and sources. The incumbent is the first point of contact and will act as a liaison between the customer, vendor or source and all internal departments.
In a timely and professional manner, respond to a wide variety of issues/requests from customers, vendors and sources. This incumbent will focus on phone requests, effectively communicating with callers, taking ownership of problems, analyzing and researching as appropriate and delivering solutions.
Explain to customers their contractual obligations, including but not limited to, interim rent, late charges, end of term options and tax responsibility.
Within a phone queue, maintain service level goals which are determined annually, (e.g., abandon rate and response time).
Provide current accounting information and complete administrative requests, such as address changes, ACH documentation and credit references. Accurately distribute issues handled outside of the customer service group, such as sales calls and collections calls.
Resolve problems including, but not limited to payment misapplications, charges billed in error, and incorrect customer and/or contract information. When necessary, coordinate with Legal, Accounting and Operations for resolution of issues.
Build and maintain an understanding of many different types of programs and products. Remain currently informed on department policies and procedures as well as exceptions to standard process.
Perform other projects and initiatives, as required, to enhance the effectiveness of the Portfolio team and contribute to continuing improvement of overall company performance.
Associate degree in business or related field, or additional 2+ years work experience
Minimum of 1 year finance / banking experience.
Minimum of 2 years customer service or collections experience.
Experience working with Microsoft Word/Excel software applications.
Previous equipment finance experience
Demonstrated ability to provide excellent customer service.
Excellent written and verbal communication skills.
Solid customer service skills
Ability to make sound, responsible decisions in a timely manner
Strong PC Skills
Demonstrated analytical problem solving and troubleshooting skills
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Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Welcome to Huntington. Huntington Bancshares Incorporated is a $285 billion asset regional bank holding company headquartered in Columbus, Ohio. Founded in 1866, The Huntington National Bank and its affiliates provide consumers, small and middle‐market businesses, corporations, municipalities, and other organizations with a comprehensive suite of banking, payments, wealth management, and risk management products and services. Huntington operates over 1,400 branches in 21 states, with certain businesses operating in extended geographies. Visit Huntington.com for more information. We are committed to doing the right thing for our customers, colleagues, and communities. Our “Welcome” philosophy means they are at the center of everything we do. Here’s how we look out for people: • We aim to make banking easier for our customers. Our comprehensive suite of innovative banking tools and products is specifically designed to strengthen the financial health of those we serve. • Our internal culture is built around making things great—rather than just good enough—and to be the best place our colleagues will ever work. We offer a flexible work environment with opportunities for growth, and we’ll provide all the resources needed to create a lasting and rewarding career path. • Our $40 billion Community Plan, environmental sustainability strategy, and robust small-business lending program are just a few of the ways we are helping to improve the economic vitality of the areas where we live and work. Explore Huntington Career opportunities at https://huntington-careers.com. Huntington is an Equal Opportunity Employer. The Huntington National Bank, Member FDIC. The logo mark and Huntington® are federally registered service marks of Huntington Bancshares Incorporated. Huntington Social Media Community Guidelines & Terms: http://bit.ly/HuntingtonSocialMedia
Offices: 41 S. High Street, Columbus, Ohio 43215, US · 200 Public Sq, Cleveland, OH 44114, US · 20291 US-19, Cranberry Township, PA 16066, US · 123 E Main St, Sugarcreek, OH 44681, US · 3681 W Maple Rd, Bloomfield Township, MI 48301, US
Welcome to Huntington. Huntington Bancshares Incorporated is a $285 billion asset regional bank holding company headquartered in Columbus, Ohio. Founded in 1866, The Huntington National Bank and its affiliates provide consumers, small and middle‐market businesses, corporations, municipalities, and other organizations with a comprehensive suite of banking, payments, wealth management, and risk management products and services. Huntington operates over 1,400 branches in 21 states, with certain businesses operating in extended geographies. Visit Huntington.com for more information. We are committed to doing the right thing for our customers, colleagues, and communities. Our “Welcome” philosophy means they are at the center of everything we do. Here’s how we look out for people: • We aim to make banking easier for our customers. Our comprehensive suite of innovative banking tools and products is specifically designed to strengthen the financial health of those we serve. • Our internal culture is built around making things great—rather than just good enough—and to be the best place our colleagues will ever work. We offer a flexible work environment with opportunities for growth, and we’ll provide all the resources needed to create a lasting and rewarding career path. • Our $40 billion Community Plan, environmental sustainability strategy, and robust small-business lending program are just a few of the ways we are helping to improve the economic vitality of the areas where we live and work. Explore Huntington Career opportunities at https://huntington-careers.com. Huntington is an Equal Opportunity Employer. The Huntington National Bank, Member FDIC. The logo mark and Huntington® are federally registered service marks of Huntington Bancshares Incorporated. Huntington Social Media Community Guidelines & Terms: http://bit.ly/HuntingtonSocialMedia
Offices: 41 S. High Street, Columbus, Ohio 43215, US · 200 Public Sq, Cleveland, OH 44114, US · 20291 US-19, Cranberry Township, PA 16066, US · 123 E Main St, Sugarcreek, OH 44681, US · 3681 W Maple Rd, Bloomfield Township, MI 48301, US
