Loudoun County, Virginia, United States · On-site
$70k–$90k/yr
About the Company Solvere One has established a top-level Managed Service Provider (MSP) brand focused on network security and proactive management solutions, serving as a chosen IT services and consulting provider. Solv…
Skills: Microsoft 365, Azure AD, Entra ID, Windows, MacOS
Loudoun County, Virginia, United States · On-site
$85k–$100k/yr
Solvere One is seeking highly qualified applicants to perform Senior Network Engineer work for our clients. Solvere One has established a top-level brand that focuses on network security and proactive management solution…
Skills: Strategic Technology Roadmap, Budget Planning, Technical Business Consulting, Project Scoping, Stakeholder Management
Loudoun County, Virginia, United States · On-site
$70k–$90k/yr
About the Company Solvere One has established a top-level Managed Service Provider (MSP) brand focused on network security and proactive management solutions, serving as a chosen IT services and consulting provider. Solv…
Skills: Microsoft 365, Azure Ad, Entra Id, Windows, Macos
Loudoun County, Virginia, United States · On-site
$60k–$75k/yr
About the Company Solvere One has established a top-level Managed Service Provider (MSP) brand that focuses on network security and proactive management solutions as a chosen IT services and consulting provider. Solvere …
Skills: Microsoft Windows Desktop OS, Apple Mac OS, Microsoft Office 365, Google Workspace, iPhone Troubleshooting
Sterling, Virginia, United States · On-site
$70k–$95k/yr
About the Company Solvere One has established a top-level Managed Service Provider (MSP) brand that focuses on network security and proactive management solutions as a chosen IT services and consulting provider. Solvere …
Skills: Windows Server, Windows Desktop, Mac OS, Office 365, Google Workspace
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Serve as the Tier 3 escalation point and technical leader for the service desk, resolving complex technical problems across cloud and hybrid environments. Responsibilities include mentoring junior engineers and updating standard operating procedures and documentation.
Requires over 5 years of IT experience, including at least 3 years within an MSP environment. Candidates must possess deep expertise in Microsoft 365, Azure, networking, and PowerShell.
About the Company
Solvere One has established a top-level Managed Service Provider (MSP) brand focused on network security and proactive management solutions, serving as a chosen IT services and consulting provider. Solvere One focuses on corporate partnerships, proactively managing technology that proves vital for business security, productivity, and growth while reducing the cost of IT ownership. We provide executive-level, white-glove support.
Opening
Position Summary
We are seeking an Escalations Engineer with MSP experience to serve as a senior escalation resource and technical leader for the service desk. This role requires deep expertise across cloud platforms, hybrid environments, and networking, along with strong communication skills and the ability to resolve complex technical problems that may not have a clear, documented solution.
Key Responsibilities
Salary Range: $70,000 - $90,000 Salary/Year
Benefits include: 401K, PPO healthcare, dental, vision, paid vacation, etc.
“In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.”
HouseCall is a leading provider of partnered information technology products and services for U.S. Congress and private businesses. We handle all IT related needs from desktop support and network/systems administration to web and software development.
Offices: 601 Pennsylvania Ave, NW, Washington, DC 20004, US
HouseCall is a leading provider of partnered information technology products and services for U.S. Congress and private businesses. We handle all IT related needs from desktop support and network/systems administration to web and software development.
Offices: 601 Pennsylvania Ave, NW, Washington, DC 20004, US
