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Skills: Customer Service, Teamwork, Communication, Hotel Operations, Opera
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Per diem
Training And Development Opportunities, Health Cash Plan, Discounted Room Rates At Marriott Hotels Worldwide, Discount On Food & Beverages At Marriott Hotels Worldwide, Enhanced Maternity/Paternity/Adoption Pay, Pension Scheme
Posted 35d ago
~40 hrs/week
Responsibilities
Act as the first point of contact for guests, providing high-quality customer service and handling general requests. Responsibilities include answering calls and maintaining a deep knowledge of hotel facilities and services.
Requirements
Candidates should be flexible with night shifts and possess a friendly, energetic personality. Useful experience includes a background in the service industry and familiarity with hotel systems like Opera or Micros.
Full job description
Crew Member (casual) - Moxy Bristol
This position is based on a casual contract. Gross Salary: £13.62 per hour
We are looking for a friendly, passionate and energetic Crew Member to join the team at the Moxy.
As Crew Member you’ll be on the front line, delivering a first-class service.
You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of a great team.
What we will offer you:
Training and development opportunities
Health Cash Plan
Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
Discount on Food & Beverages at Marriott hotels worldwide
Enhanced Maternity/Paternity/Adoption pay
Pension scheme
Twenty eight holidays (annually increasing to max thirty three holidays)
Your Responsibilities:
Top quality customer service
Working as part of a great team
First point of contact for our guests
Answering internal & external calls
Good knowledge of the hotel facilities and services we offer
Dealing with general guest requests
Available to work when the team and customer needs you
You are flexible with working nights shifts
Useful Experience
Experience within the service industry
Knowledge of hotel systems such as Opera and/or Micros
Knowledge of Food Safety & Licensing laws
Personal experience of travel and travel industry
a personality assessment can be part of the recruitment process
*
About Hotel Co 51
Hotel Co 51 is a European hotel operator behind Moxy Hotels, Courtyard by Marriott, Element by Westin, and AC Hotels by Marriott. Founded in Amsterdam in 2020, the company operates a portfolio of hotels across 8 countries, including the Netherlands, France, the UK, Belgium, Germany, Italy, Denmark, and Poland.
With a strong belief that great hospitality starts with great people, Hotel Co 51 focuses on creating an environment where teams can thrive and guests feel genuinely welcome. This people-first mindset shapes everything it does everything it does, from daily operations to the overall guest experience.
Marriott International, Inc. (Nasdaq: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of compelling brands across luxury, premium, select, midscale, extended stay, and all-inclusive, with over 9,800 properties in 145 countries and territories, as of December 31, 2025. Marriott franchises, operates, and licenses hotel, residential, timeshare, yacht, outdoor, and other lodging products all around the world. The company offers Marriott Bonvoy®, its highly awarded travel platform.
About Moxy
Moxy offers a playful hotel experience for the young at heart. With over 135 properties open in over 25 countries and territories, Moxy boldly breaks the rules of a conventional hotel stay across the globe. The nontraditional experience starts with check-in at Bar Moxy and comes to life throughout its social public spaces, like the Lounge and Library, and the small but smart bedrooms. Moxy provides stylish, industrial design and sociable service at an attractive price point, so that guests can splurge on the experiences that matter most to them during their travels. Moxy celebrates nonconformity, open-mindedness, and originality above all – forever giving its guests permission to Play On #atthemoxy.
For more information, visit www.moxyhotels.com and join the fun #atthemoxy on TikTok and Instagram.
Related keywords
HospitalityGuest ServicesOperaMicrosFood SafetyLicensing LawsHotel ManagementFront DeskMoxy HotelsMarriott InternationalCustomer ExperienceService Industry
We expertly run hotels for a new generation of travelers seeking style and comfort.
Industry
Hospitality
Company size
501-1,000 employees
Founded
2020
Headquarters
Amsterdam, North Holland
LinkedIn followers
7,808
Hotel Co 51 was founded in 2020 with the ambitious plan of changing the way hotels are operated. Our goal is to deliver hospitality with purpose by putting people and the planet first.
All across Europe, our happy, high-performing teams and partners share Hotel Co 51’s passion for breaking new ground in hospitality. With human connections at the heart of everything we do, and sustainability designed into each property’s DNA, we create healthy and inclusive places that ensure our hotels have a positive lasting impact in the areas we operate, on the communities we serve, and with the people who grow with us.
Every employee is united by four simple principles that reflect what matters most to us. These guide the distinctive way we do things, the way we engage with others, and the achievements we’re most proud of.
• We put people first
• We go above and beyond
• We do the right thing
• We help each other thrive
We specialise in managing Marriott International’s Moxy, Courtyard, Element and AC by Marriott brands, with nearly 30 hotels located across Belgium, Denmark, France, Germany, Italy, the Netherlands, Poland and the UK.
For more information, visit hotelco51.com.
Offices: Hogehilweg 7, Amsterdam, North Holland 1101 CA, NL · Argyll Way, Aberdeen, AB21 0BY, GB · Hoogoorddreef 1, Amsterdam, North Holland 1101 BA, NL · Helling 1, Utrecht, 3523 CC, NL · Rue du Prince Albert 32, Brussels, Brussels Region 1050, BE
hotelshotel managementhospitality managementand hotel operator
We expertly run hotels for a new generation of travelers seeking style and comfort.
Industry
Hospitality
Company size
501-1,000 employees
Founded
2020
Headquarters
Amsterdam, North Holland
LinkedIn followers
7,808
Hotel Co 51 was founded in 2020 with the ambitious plan of changing the way hotels are operated. Our goal is to deliver hospitality with purpose by putting people and the planet first.
All across Europe, our happy, high-performing teams and partners share Hotel Co 51’s passion for breaking new ground in hospitality. With human connections at the heart of everything we do, and sustainability designed into each property’s DNA, we create healthy and inclusive places that ensure our hotels have a positive lasting impact in the areas we operate, on the communities we serve, and with the people who grow with us.
Every employee is united by four simple principles that reflect what matters most to us. These guide the distinctive way we do things, the way we engage with others, and the achievements we’re most proud of.
• We put people first
• We go above and beyond
• We do the right thing
• We help each other thrive
We specialise in managing Marriott International’s Moxy, Courtyard, Element and AC by Marriott brands, with nearly 30 hotels located across Belgium, Denmark, France, Germany, Italy, the Netherlands, Poland and the UK.
For more information, visit hotelco51.com.
Offices: Hogehilweg 7, Amsterdam, North Holland 1101 CA, NL · Argyll Way, Aberdeen, AB21 0BY, GB · Hoogoorddreef 1, Amsterdam, North Holland 1101 BA, NL · Helling 1, Utrecht, 3523 CC, NL · Rue du Prince Albert 32, Brussels, Brussels Region 1050, BE
hotelshotel managementhospitality managementand hotel operator