Kenner, Louisiana, United States · On-site
Job Description: Purpose: The purpose of the Manager I (MGRI) position is to assist Branch management in tactically executing QSR or similar restaurant management operations. The MGRI ensures the restaurant is clean, rea…
Skills: Restaurant Management, Cash Handling, Supervisory Leadership, HACCP Standards, Staff Scheduling
Orlando, Florida, United States · On-site
Grow With Us at Orlando International Airport! Hudson is North America's leading travel retailer. As a Sales Associate, you'll be at the heart of providing exceptional service to our travelers. From greeting customers to…
Skills: Customer Service, Cash Handling, Communication, Time Management, Problem Solving
Rochester, England, United Kingdom · On-site
Opportunity, growth, and meaningful rewards! We offer: Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay *401(k) retirement plan *Company paid life insurance *Tuition reimbur…
Skills: Customer Service, Cash Handling, Inventory Management, Stock Replenishment, Communication
Santa Ana, California, United States · On-site
Summary: The Cook is responsible for preparing cooked foods and must be able to perform all station functions of Fry, Flat Top Griddle, Pantry, and cooking eggs; communicating ticket times and potential problems to the m…
Skills: Food Preparation, HACCP Standards, Kitchen Equipment Operation, Food Safety, Sanitation
New York, New York, United States · On-site
Opportunity, growth, and meaningful rewards! We offer: Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay *401(k) retirement plan *Company paid life insurance *Tuition reimbur…
Skills: Food Preparation, Beverage Preparation, Customer Service, Inventory Management, Cash Handling
District of Columbia, United States · On-site
$72k–$86k/yr
With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits *401(k) retirement plan with company…
Skills: P&L Management, Team Leadership, Staffing And Deployment, Operational Standards, Financial Reporting
Tampa, Florida, United States · On-site
Grow With Us at St. Petersburg/Clearwater Airport! Hudson is North America's leading travel retailer. For over 30 years, we've been meeting the needs and desires of travelers in more than 1,000 duty-free, duty-paid, and …
Skills: Customer service, Cash handling, Loss prevention, Inventory management, Time management
Kenner, Louisiana, United States · On-site
$54k–$64k/yr
With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits *401(k) retirement plan with company…
Skills: Restaurant Management, Staff Supervision, Hiring And Termination, Financial Reporting, Operational Execution
Lee County, Florida, United States · On-site
$64k–$75k/yr
With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits *401(k) retirement plan with company…
Skills: P&L Management, Staffing And Deployment, Team Leadership, Operational Management, Financial Reporting
District of Columbia, United States · On-site
$23/hr–$26/hr
With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits *401(k) retirement plan with company…
Skills: Restaurant Management, Cash Handling, Customer Service, Staff Supervision, Scheduling
Houston, Texas, United States · On-site
Stock Associate – George Bush Intercontinental Airport - IAH Grow With Us at George Bush Intercontinental Airport - IAH! Hudson is North America's leading travel retailer. For over 30 years, we've been meeting the needs …
Skills: Inventory Management, Stock Replenishment, Warehouse Operations, Attention To Detail, Multitasking
Atlanta, Georgia, United States · On-site
Grow With Us at Hartsfield-Jackson Atlanta International Airport as a Stock Associate! Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,…
Skills: Inventory Management, Stocking, Order Fulfillment, Warehouse Operations, Time Management
San Jose, California, United States · On-site
$22/hr–$25/hr
Opportunity, growth, and meaningful rewards! We offer: Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay *401(k) retirement plan *Company paid life insurance *Tuition reimbur…
Skills: Retail Operations, Staff Supervision, Cash Handling, POS Systems, Visual Merchandising
Memphis, Tennessee, United States · On-site
$19/hr–$21/hr
Airport Location: Memphis Airport Advertised Compensation: $19.32 to $21.47 Purpose: The purpose of the Manager II (MGRII) position is to assist Branch management in tactically executing complex QSR or Casual Dine or sim…
Skills: Restaurant Management, Cash Handling, Staff Supervision, Inventory Management, HACCP Compliance
Kenner, Louisiana, United States · On-site
With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits *401(k) retirement plan with company…
Skills: Inventory Management, Shipping And Receiving, Driving, Warehouse Operations, Product Rotation
Birmingham, Alabama, United States · On-site
$19/hr–$21/hr
With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits *401(k) retirement plan with company…
Skills: Restaurant Management, Staff Supervision, Cash Handling, Scheduling, Inventory Management
Travis County, Texas, United States · On-site
$20/hr–$20/hr
Airport Location: Austin Airport F&B Advertised Compensation: $20.00 to $20.75 Join our dynamic team We are hiring Baristas to join our team and provide world class service to guests from all over the world. As a part of…
Skills: Customer Service, Beverage Preparation, Cash Handling, Basic Math, Communication Skills
Palm Beach County, Florida, United States · On-site
$14/hr–$15/hr
With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits *401(k) retirement plan with company…
Skills: Customer Service, Beverage Preparation, Cash Handling, Basic Math, Communication Skills
Palm Beach County, Florida, United States · On-site
$16/hr–$17/hr
With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits *401(k) retirement plan with company…
Skills: Food Preparation, HACCP Standards, Kitchen Equipment Operation, Food Safety, Sanitation
Cleveland, Ohio, United States · On-site
Opportunity, growth, and meaningful rewards! We offer: Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay *401(k) retirement plan *Company paid life insurance *Tuition reimbur…
Skills: Order Picking, Pricing Product, Inventory Management, Loading And Unloading, Stock Replenishment
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Shift Manager assists branch management in executing QSR operations, ensuring the restaurant is clean, staffed, and operating to high standards. Key duties include supervising daily associate activities, managing opening and closing procedures, and overseeing cash handling and safety compliance.
Candidates must have at least 2 years of food and beverage, cash handling, and customer service experience, plus 6 months of supervisory experience in a kitchen or restaurant. Knowledge of federal, state, and local sanitary and safety standards, including HACCP, is required.
Job Description:
Purpose:
The purpose of the Manager I (MGRI) position is to assist Branch management in tactically executing QSR or similar restaurant management operations. The MGRI ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards. The MGRI uses prescribed policies and procedures to make management decisions.
Essential Functions:
Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
Assists the AGM/GM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit
Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered
Actively ensures all associates take all mandated rest breaks and meal periods
Ensures display areas are appropriately clean, stocked, and visually appealing
Ensures all equipment is in good working order
Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times
Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM
Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety
Places orders for individual units, receives goods, processes invoices
Ensures that the company has most current contact information for all associates working in the restaurant.
Requirements:
Ability to work shifts during various operating days and hours each week; during opening, during busy day parts, and during closing to monitor restaurant associates’ work activities during these different days and times.
Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards
Reporting relationship and other important information
The MGRI position as described falls under the Fair Labor Standards act as a Non-Exempt position
The MGRI position typically reports to the General Manager, Director of Operations, or an intermediate F&B Multi Unit Manager II within the assigned location.
The MGRI position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and during some closing shifts to monitor restaurant associates’ work activities during these different days and times.
Minimum Qualifications, Knowledge, Skills, and Work Environment:
Requires a minimum of 2 years food and beverage, cash handling, and customer service experience
Requires a minimum of 6 months supervisory or lead experience in a restaurant or production kitchen
Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
Disclaimer
All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an “at-will” basis.
HMSHost is an equal opportunity employer, and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
HMSHost is recognized by the industry as the leader in travel dining with awards such as Restaurateur with the Highest Regard for Customer Service and Best Brand Restaurateur for Shake Shack by Airport Experience News. USA Today 10Best Readers’ Choice Travel Awards gave first place honors to both of HMSHost’s Whisky River locations at Charlotte Douglas International Airport and Raleigh-Durham International Airport. ACI-NA, the trade association representing commercial service airports in the United States and Canada, recognized HMSHost with the 2020 Inclusion Champion Award, for leadership and achievement in the ongoing inclusion of business and workforce diversity, outreach, and advocacy. The company also creates original award-winning events and campaigns including Airport Restaurant Month, Channel Your Inner Chef live culinary contest, 1,000 Acts of Kindness, and Eat Well. Travel Further. For careers, text HMSHost to 97211 or visit us at careers.hmshost.com
HMSHost is recognized by the industry as the leader in travel dining with awards such as Restaurateur with the Highest Regard for Customer Service and Best Brand Restaurateur for Shake Shack by Airport Experience News. USA Today 10Best Readers’ Choice Travel Awards gave first place honors to both of HMSHost’s Whisky River locations at Charlotte Douglas International Airport and Raleigh-Durham International Airport. ACI-NA, the trade association representing commercial service airports in the United States and Canada, recognized HMSHost with the 2020 Inclusion Champion Award, for leadership and achievement in the ongoing inclusion of business and workforce diversity, outreach, and advocacy. The company also creates original award-winning events and campaigns including Airport Restaurant Month, Channel Your Inner Chef live culinary contest, 1,000 Acts of Kindness, and Eat Well. Travel Further. For careers, text HMSHost to 97211 or visit us at careers.hmshost.com
