Guangzhou, Guangdong, China · On-site
职位描述： 向香港个人客户提供优质的电话接听服务（电讯业务类的账单查询、故障报修、业务办理等）； 准确有效地解答客户问题，并及时处理和反馈客户意见； 职位要求： 流利粤语话及基本英文閱讀能力，表达清晰、具备良好沟通能力； 具备客户服务工作经验和业务推广经验者将获优先考虑； 工作积极耐心，善于聆听，有良好服务意识； 有较强的适应性，能承受一定的工作压力；
Skills: Cantonese, English Reading, Customer Service, Communication Skills, Problem Solving
Guangzhou, Guangdong, China · On-site
职位描述： 向香港个人客户提供优质的电话接听服务（电讯业务类的账单查询、故障报修、业务办理等）； 准确有效地解答客户问题，并及时处理和反馈客户意见； 职位要求： 流利粤语话及基本英文閱讀能力，表达清晰、具备良好沟通能力； 具备客户服务工作经验和业务推广经验者将获优先考虑； 工作积极耐心，善于聆听，有良好服务意识； 有较强的适应性，能承受一定的工作压力；
Skills: Cantonese, English Reading, Customer Service, Communication Skills, Problem Solving
Guangzhou, Guangdong, China · On-site
职位描述： 向香港个人客户提供优质的电话接听服务（电讯业务类的账单查询、故障报修、业务办理等）； 准确有效地解答客户问题，并及时处理和反馈客户意见； 职位要求： 流利粤语话及基本英文閱讀能力，表达清晰、具备良好沟通能力； 具备客户服务工作经验和业务推广经验者将获优先考虑； 工作积极耐心，善于聆听，有良好服务意识； 有较强的适应性，能承受一定的工作压力；
Skills: Cantonese, English Reading, Customer Service, Communication Skills, Problem Solving
Hong Kong Island, Hong Kong, China · On-site
主要職責: 通過多種渠道(電話、電子郵件、實時聊天）以及時的方式解答一般查詢和投訴，提升客戶的整體滿意度 為電子平台及手機APP用戶提供協助及指導 遵守所有監控和服務規定，確保熱線運作順暢 職位要求: 中五或以上程度 歡迎應屆畢業生申請 良好的粵語、基本英語和普通話 懂得中英文輸入法 工作地點：荃灣 工作時間: 星期一至五 09:00 - 19:00 (每日8-8.5小時一更) 星期六 09:00 - 13:00 (長短週) 全職同事可…
Skills: Customer Service, Complaint Handling, Multichannel Communication, Cantonese, English
Hong Kong Island, Hong Kong, China · On-site
網上銷售主任 (5天工作, 每週2天例假) 工作地點: - 九龍灣 - 旺角 工作時間: 五天工作, 每週工作42.5小時, 輪班輪休 職責: 於網上宣傳平台尋找潛在顧客，主動推廣服務及產品優惠 致力提供良好客戶服務，並透過各種網上渠道，例如Facebook、即時通訊軟體、論壇、電郵、在線聊天、及其他社交媒體平台 跟從規定及程序處理工作，適時跟進及完成整個工作流程 以專業態度履行職務，並時刻保持公司形象 按需要協助處理其他工作 工作要求…
Skills: Online Sales, Customer Service, Social Media Marketing, English Writing, English Speaking
Hong Kong Island, Hong Kong, China · On-site
Your role Answering incoming calls and WhatsApp inquiries from customers in a call centre environment and assisting with various requests such as golf bookings, dining reservations, travel recommendations, and mobile ser…
Skills: Customer Service, Call Centre Operations, Communication Skills, Interpersonal Skills, Cantonese
Hong Kong Island, Hong Kong, China · On-site
Your role Answering incoming calls and WhatsApp inquiries from customers in a call centre environment and assisting with various requests such as golf bookings, dining reservations, travel recommendations, and mobile ser…
Skills: Customer Service, Call Centre Operations, Communication Skills, Interpersonal Skills, Cantonese
Guangzhou, Guangdong, China · On-site
职位描述： 向香港个人客户提供优质的电话接听服务（电讯业务类的账单查询、故障报修、业务办理等）； 准确有效地解答客户问题，并及时处理和反馈客户意见； 职位要求： 流利粤语话及基本英文閱讀能力，表达清晰、具备良好沟通能力； 具备客户服务工作经验和业务推广经验者将获优先考虑； 工作积极耐心，善于聆听，有良好服务意识； 有较强的适应性，能承受一定的工作压力；
Skills: Cantonese, English Reading, Customer Service, Communication Skills, Problem Solving
Guangzhou, Guangdong, China · On-site
职位描述： 向香港个人客户提供优质的电话接听服务（电讯业务类的账单查询、故障报修、业务办理等）； 准确有效地解答客户问题，并及时处理和反馈客户意见； 职位要求： 流利粤语话及基本英文閱讀能力，表达清晰、具备良好沟通能力； 具备客户服务工作经验和业务推广经验者将获优先考虑； 工作积极耐心，善于聆听，有良好服务意识； 有较强的适应性，能承受一定的工作压力；
Skills: Cantonese, English Reading, Customer Service, Communication Skills, Business Promotion
Guangzhou, Guangdong, China · On-site
职位描述： 向香港个人客户提供优质的电话接听服务（电讯业务类的账单查询、故障报修、业务办理等）； 准确有效地解答客户问题，并及时处理和反馈客户意见； 职位要求： 流利粤语话及基本英文閱讀能力，表达清晰、具备良好沟通能力； 具备客户服务工作经验和业务推广经验者将获优先考虑； 工作积极耐心，善于聆听，有良好服务意识； 有较强的适应性，能承受一定的工作压力；
Skills: Cantonese, English Reading, Customer Service, Communication Skills, Problem Solving
Hong Kong Island, Hong Kong, China · On-site
主要職責: 通過多種渠道(電話、電子郵件、實時聊天）以及時的方式解答一般查詢和投訴，提升客戶的整體滿意度 為電子平台及手機APP用戶提供協助及指導 遵守所有監控和服務規定，確保熱線運作順暢 職位要求: 中五或以上程度 歡迎應屆畢業生申請 良好的粵語、基本英語和普通話 懂得中英文輸入法 工作地點：荃灣 工作時間: 星期一至五 09:00 - 19:00 (每日8-8.5小時一更) 星期六 09:00 - 13:00 (長短週) 全職同事可…
Skills: Customer Service, Complaint Handling, Cantonese, English, Mandarin
Guangzhou, Guangdong, China · On-site
职位描述： 向香港个人客户提供优质的电话接听服务（电讯业务类的账单查询、故障报修、业务办理等）； 准确有效地解答客户问题，并及时处理和反馈客户意见； 职位要求： 流利粤语话及基本英文閱讀能力，表达清晰、具备良好沟通能力； 具备客户服务工作经验和业务推广经验者将获优先考虑； 工作积极耐心，善于聆听，有良好服务意识； 有较强的适应性，能承受一定的工作压力；
Skills: Cantonese, English Reading, Customer Service, Communication Skills, Problem Solving
Guangzhou, Guangdong, China · On-site
职位描述： 向香港个人客户提供优质的电话接听服务（电讯业务类的账单查询、故障报修、业务办理等）； 准确有效地解答客户问题，并及时处理和反馈客户意见； 职位要求： 流利粤语话及基本英文閱讀能力，表达清晰、具备良好沟通能力； 具备客户服务工作经验和业务推广经验者将获优先考虑； 工作积极耐心，善于聆听，有良好服务意识； 有较强的适应性，能承受一定的工作压力；
Skills: Cantonese, English Reading, Customer Service, Communication Skills, Business Promotion
Guangzhou, Guangdong, China · On-site
工作职责： 主要通过电话外呼的方式销售香港电讯旗下品牌的产品、服务和各项优惠给现有客户或新客户； 与香港个人用户对接，熟悉品牌产品并善于挖掘客户需求，把握与客户沟通的每个机会，提供合适的销售方案； 提高服务质量，准确有效地解答客户咨询，并及时处理和反馈客户意见； 如遇到客户的投诉或查询超越自己的有关权限时，应及时反馈给所属上司； 将客户反馈的各种意见转达给有关部门，以提高服务质量； 遵守既定的工作时间表，遵从公司的政策，规章制度及工作指…
Skills: Telesales, Cantonese, English, Customer Relationship Management, Communication Skills
Hong Kong Island, Hong Kong, China · On-site
The NOC Engineer – Transmission is responsible for timely identification/resolution of Cable system, Transmission network and VIP customized transmission network faults and outages as well as supporting the overall PCCW …
Skills: Subsea Cable System Operation, DWDM, OTN, SDH, Fault Diagnosis
Hong Kong Island, Hong Kong, China · On-site
The Cabling Service Engineer is responsible for installing, maintaining, testing, and troubleshooting structured cabling systems for data, and fiber networks. The role ensures cabling infrastructure is delivered safely, …
Skills: Structured Cabling, Fiber Networks, Installation, Troubleshooting, Site Surveys
Hong Kong Island, Hong Kong, China · On-site
主要職責: 通過多種渠道(電話、電子郵件、實時聊天）以及時的方式解答一般查詢和投訴，提升客戶的整體滿意度 為電子平台及手機APP用戶提供協助及指導 遵守所有監控和服務規定，確保熱線運作順暢 職位要求: 中五或以上程度 歡迎應屆畢業生申請 良好的粵語、基本英語和普通話 懂得中英文輸入法 工作地點：荃灣 工作時間: 星期一至五 09:00 - 19:00 (每日8-8.5小時一更) 星期六 09:00 - 13:00 (長短週) 全職同事可…
Skills: Customer service, Complaint handling, Phone support, Email support, Live chat support
Hong Kong Island, Hong Kong, China · On-site
Senior Solution Analyst / Solution Analyst Job Description We are seeking for a Senior Solution Analyst / Solution Analyst for a eMPF platform development. This large-scale project involves numerous stakeholders and aims…
Skills: Requirement gathering, Documentation, SQL, Programming, Analytical solutions
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Provide high-quality telephone support to individual customers in Hong Kong regarding telecommunications billing, fault reporting, and service processing. Accurately answer customer queries and provide timely feedback on customer opinions.
Requires fluency in Cantonese and basic English reading ability with strong communication skills. Preference is given to candidates with experience in customer service and business promotion.
职位描述：
职位要求：
HKT is a technology, media, and telecommunication leader with more than 150 years of history in Hong Kong. As the city’s true 5G provider, HKT connects businesses and people locally and globally. Our end-to-end enterprise solutions make us a market-leading digital transformation partner of choice for businesses, whereas our comprehensive connectivity and smart living offerings enrich people‘s lives and cater for their diverse needs for work, entertainment, education, well-being, and even a sustainable low-carbon lifestyle. Together with our digital ventures which support digital economy development and help connect Hong Kong to the world as an international financial centre, HKT endeavours to contribute to smart city development and help our community tech forward. HKT is part of Pacific Century Group, named by Forbes as one of the World's Best Employers 2023. For more information, please visit www.hkt.com. LinkedIn: linkedin.com/company/hkt
Offices: 39/F, PCCW Tower, TaiKoo Place, 979 King's Road, Quarry Bay, Hong Kong, Hong Kong, HK
HKT is a technology, media, and telecommunication leader with more than 150 years of history in Hong Kong. As the city’s true 5G provider, HKT connects businesses and people locally and globally. Our end-to-end enterprise solutions make us a market-leading digital transformation partner of choice for businesses, whereas our comprehensive connectivity and smart living offerings enrich people‘s lives and cater for their diverse needs for work, entertainment, education, well-being, and even a sustainable low-carbon lifestyle. Together with our digital ventures which support digital economy development and help connect Hong Kong to the world as an international financial centre, HKT endeavours to contribute to smart city development and help our community tech forward. HKT is part of Pacific Century Group, named by Forbes as one of the World's Best Employers 2023. For more information, please visit www.hkt.com. LinkedIn: linkedin.com/company/hkt
Offices: 39/F, PCCW Tower, TaiKoo Place, 979 King's Road, Quarry Bay, Hong Kong, Hong Kong, HK
