Waikoloa, Hawaii, United States · On-site
$80k–$95k/yr
The Director of Guest Services leads all Front Office functions, including Guest Service Attendants, Night Audit, Rooms Control, and Shuttle Operations, to deliver a seamless, high‑quality owner and guest experience. As …
Skills: Leadership, Communication, Problem-solving, Property management systems, Workforce management
Gatlinburg, Tennessee, United States · On-site
Join Our Maintenance Team at Beautiful MountainLoft, a Hilton Vacation Club Resort in Gatlinburg, TN! Are you a skilled Maintenance Technician looking for a rewarding opportunity in one of the most scenic destinations in…
Skills: Maintenance, Hospitality maintenance, Resort operations, Problem solving, Facility maintenance
Hanover, Maryland, United States · On-site
$55k–$110k/yr
Why Join Us? Because It’s Where You Belong! Day-One Benefits: Medical, Dental, Vision, 401(k), and more.Team Member Travel Program: Enjoy discounted rates at incredible properties around the globe.Career Growth: Ongoing …
Skills: Sales, Customer service, Communication, Goal setting, Computer literacy
Honolulu, Hawaii, United States · On-site
$32/hr–$33/hr
Our Houseperson team members provide excellence in cleaning services to guest and owner units, offices, lobby and common areas throughout the property in compliance with all standards of quality and productivity. Commitm…
Skills: Cleaning, Housekeeping, Inventory management, Customer service, Safety procedures
Honolulu, Hawaii, United States · On-site
$31/hr–$32/hr
Our Room Attendants provide excellence in cleaning services to guest/owner units and offices in compliance with all standards of quality and productivity. Commitment and dedication to our Spirit of Service culture is alw…
Skills: Cleaning, Housekeeping, Customer service, Communication, Inventory management
Lincoln, New Hampshire, United States · On-site
Bluegreen Vacations, a wholly owned subsidiary of Hilton Grand Vacations, is seeking highly motivated vacation ownership sales professionals to join our growing sales team at South Mountain Resort in Lincoln, NH. Nestled…
Skills: Sales, Vacation ownership, Timeshare sales, Customer service, Communication
East Hartford, Connecticut, United States · On-site
$55k–$110k/yr
Why Join Us? Because it’s where you belong! Earning Potential: Market-leading base pay plus commission.Day-One Benefits: Medical, Dental, Vision, 401(k), and more!Team Member Travel Program: Enjoy discounted rates at inc…
Skills: Sales, Communication, Customer service, Computer literacy, Relationship building
Branson, Missouri, United States · On-site
For over 30 years, we have been Hilton's exclusive timeshare brand, delivering exceptional vacation experiences to more than 725,000 travel enthusiasts worldwide. At HGV, our top priority is to provide our members and gu…
Skills: Supervisory experience, Customer service, Hotel industry operations, Leadership, Conflict resolution
Ridgedale, Missouri, United States · On-site
Exciting opportunity to join 59 unit Branson Cedars Resort in beautiful Ridgedale, MO. We offer a thriving work environment with many opportunities for advancement and growth. We strive to create memories that last a lif…
Skills: Communication, Relationship-building, Organizational skills, Customer service, Hospitality
Las Vegas, Nevada, United States · On-site
Are you a great communicator? As an Outbound Vacation Sales Representative, you’ll connect with guests and members who are excited to travel, offering them exclusive mini-vacation packages. Using our sophisticated contac…
Skills: Communication, Sales, Customer service, Telemarketing, Typing
Boucherville, Quebec, Canada · On-site
Why Team Members Like Working for us: Uncapped commissions with exciting earning potential of $120,000 and aboveOutstanding health care options that all employees are eligible on day onePaid Time Off that allows for adve…
Skills: Sales, Marketing, Customer relationship management, Communication, Partnership building
Pigeon Forge, Tennessee, United States · On-site
Work for a winning team that now offers Day One Benefits, Daily Pay and unmatched perks! Don't miss out on this fantastic opportunity to work with a successful and growing company. Apply now and be part of our journey to…
Skills: Facilities maintenance, Drywall repair, Painting, Plumbing repair, Appliance troubleshooting
Winchester, Nevada, United States · On-site
We are a leader in the vacation ownership industry. The foundation of our culture has been about crafting memorable experiences and making a positive impact within our industry and the communities in which we live and wo…
Skills: Auditing, Financial reporting, Guest services, Front desk operations, Transaction balancing
Scottsdale, Arizona, United States · On-site
Hilton Grand Vacations is now looking for a Front Desk Supervisor to join the team at Scottsdale's Villa Mirage Resort. Don't miss the chance to apply your hospitality expertise or embark on an exciting career with ample…
Skills: Leadership, Team management, Verbal communication, Written communication, Organizational skills
Palm Bay, Florida, United States · On-site
At Hilton Grand Vacations, we know where our true value lies. It’s not in our 70+ resorts spread across the U.S. and Caribbean, it is our associates—the people who work here—who we value most. Hilton Grand Vacations is o…
Skills: Sales management, Team leadership, Staffing, Employee development, Retail sales
Sedona, Arizona, United States · On-site
Whether you’re seeking a steady income, a job that is both fun and exciting, or a full-time career, we invite you to apply. HGV is recognized as a leading global vacation-ownership company! Our Assistant Marketing Manage…
Skills: Marketing, Sales, People management, Team collaboration, Booking management
Payson, Arizona, United States · On-site
Work for a winning team that now offers Day One Benefits and Daily Pay* Full-Time Year-round position! Do you enjoy helping guests and owners make memories of a lifetime? At Hilton Grand Vacations our goal is to make som…
Skills: Customer service, Cash handling, Communication, Multi-tasking, Prioritization
Daytona Beach, Florida, United States · On-site
HGV Hiring Event – Apply & Meet Us in Person! Tuesday, August 11 | 4:00 PM – 6:00 PM Daytona Seabreeze – Sales Preview Center 3125 S Atlantic Ave Daytona Beach, FL 32118 About Hilton Grand Vacations (HGV) Hilton Grand Va…
Skills: Sales, Marketing, Guest Engagement, Hospitality, Customer Service
Chicago, Illinois, United States · On-site
Description - External What will I be doing? Are you a motivated and ambitious individual with a passion for sales? Do you thrive in a fast-paced, competitive environment? If so, we have an outstanding opportunity for yo…
Skills: Sales, Customer Service, Negotiation, Communication, Teamwork
Rosemont, Illinois, United States · On-site
$65k–$120k/yr
What will I be doing? Are you a motivated and ambitious individual with a passion for sales? Do you thrive in a fast-paced, competitive environment? If so, we have an outstanding opportunity for you to join our elite tea…
Skills: Sales, Customer Service, Negotiation, Problem-solving, Communication
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The Director of Guest Services oversees all front office functions, including guest service attendants, night audit, and rooms control to ensure a high-quality guest experience. This role drives operational efficiency and financial performance by implementing policies and initiatives that support business objectives.
Candidates must have a high school diploma or equivalent, along with 5-7 years of hotel or resort operations experience and 4+ years of management experience. Proficiency in property management systems and strong leadership skills are required for this position.
The Director of Guest Services leads all Front Office functions, including Guest Service Attendants, Night Audit, Rooms Control, and Shuttle Operations, to deliver a seamless, high‑quality owner and guest experience. As part of the Resort Leadership Team, this role drives service excellence, operational efficiency, and financial performance by developing and implementing policies, processes, and initiatives that enhance owner and guest satisfaction while supporting the achievement of annual business objectives.
Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include:
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
We offer unique career opportunities in the most sought-after vacation destinations around the world.
Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.
Offices: 5323 Millenia Lakes Boulevard, Suite 400, Orlando, FL 32839, US · 6355 MetroWest Boulevard, Suite 180, Orlando, Florida 32835, US
We offer unique career opportunities in the most sought-after vacation destinations around the world.
Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.
Offices: 5323 Millenia Lakes Boulevard, Suite 400, Orlando, FL 32839, US · 6355 MetroWest Boulevard, Suite 180, Orlando, Florida 32835, US
