Philadelphia, Pennsylvania, United States · On-site
Overview Opportunity: Director of Guest Service Lead and inspire the front office staff in creating flawless and personalized arrival, departure and other experiences for guests, while ensuring the department operates wi…
Skills: Leadership, Staff Training, Budget Management, Guest Satisfaction, Front Office Operations
Sunnyvale, California, United States · On-site
$22/hr–$24/hr
Overview Opportunity: Housekeeping Supervisor Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met. Your Growth Path Executive Housekeeper – Front Office Manager – Assistan…
Skills: Staff Supervision, Training and Coaching, Scheduling, Recruitment, Guest Service Management
Moosic, Pennsylvania, United States · On-site
Overview Opportunity: Room Attendant Clean and maintain guest rooms to ensure rooms meet established standards. Your Growth Path Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper Your Focu…
Skills: Housekeeping, Cleaning, Customer service, Time management, Attention to detail
Sunnyvale, California, United States · On-site
$19/hr–$20/hr
Overview Opportunity: Bartender Serve beverages and/or food in a friendly, courteous and timely manner, achieving a high level of guest satisfaction. Your Growth Path Beverage Manager/Restaurant Supervisor – Restaurant M…
Skills: Bartending, Mixology, Customer service, Food safety, Inventory management
Philadelphia, Pennsylvania, United States · Hybrid
Overview Opportunity: Talent Acquisition Coordinator (Temporary) HHM Hotels is a leading hospitality management and investment firm with a portfolio of over 200 hotels across the United States. We are seeking a Talent Ac…
Skills: Recruitment support, Administrative support, Applicant tracking system, Onboarding coordination, Candidate communication
West Orange, New Jersey, United States · On-site
Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coord…
Skills: Customer service, Front desk operations, Reservation management, Bookkeeping, Conflict resolution
Washington, District of Columbia, United States · Remote OK
$100k–$120k/yr
Overview Opportunity: Area Director of Revenue Management HHM Hotels is seeking an experienced Area Director of Revenue Management to lead revenue strategy for a cluster of branded hotels in the DMV market. This remote r…
Skills: Revenue Management, Pricing Strategy, Channel Management, Data Analysis, Forecasting
Philadelphia, Pennsylvania, United States · On-site
Overview Opportunity: Executive Chef Manage the kitchen operations in accordance with established guest service, food quality and sustainability standards. Your Growth Path Director of Food & Beverage – Regional Director…
Skills: Kitchen management, Menu development, Staff training, Inventory management, Food safety
South Bend, Indiana, United States · On-site
Overview Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path…
Skills: Bookkeeping, Night audit, Accounting, Financial reconciliation, Guest service
Philadelphia, Pennsylvania, United States · On-site
Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coord…
Skills: Customer service, Front desk operations, Reservation management, Bookkeeping, Conflict resolution
Washington, District of Columbia, United States · On-site
Overview Opportunity: Steward / Dishwasher Perform dishwashing and kitchen cleaning functions. Your Growth Path Cook or Stewarding Supervisor - Executive Steward or Sous Chef Your Focus Wash dishes, glassware, flatware, …
Skills: Dishwashing, Kitchen Cleaning, Equipment Operation, Stocking Supplies, Food Preparation
Philadelphia, Pennsylvania, United States · On-site
Overview Opportunity: Security Officer Perform protective and enforcement functions in a friendly and courteous manner to maintain a safe and secure hotel environment. Your Growth Path Security Supervisor/Manager – Direc…
Skills: Security patrol, Emergency response, Incident reporting, Guest services, Confidentiality
Reston, Virginia, United States · On-site
Overview Opportunity: Sales Coordinator Performs administrative functions in support of property sales leaders. Your Growth Path Sales Manager or Front Office Manager – Director of Sales or General Manager Your Focus Pro…
Skills: Administrative support, Communication, Customer service, Data entry, Record keeping
Washington, District of Columbia, United States · On-site
$82k–$92k/yr
Overview Opportunity: Director of Housekeeping Effectively lead and control housekeeping operations and staff, ensuring hotel rooms and public spaces are clean and well maintained in accordance with brand and/or HHM oper…
Skills: Housekeeping Management, Staff Training, Inventory Management, Budgeting, Quality Assurance
New York, New York, United States · On-site
$75k–$80k/yr
Overview Opportunity: Senior Accounting Manager HHM Hotels is looking for a well-versed Senior Accounting Manager to guide property accounting processes within a cluster of newly opened hotels. In this role, you will be …
Skills: Financial Statements, GAAP, Financial Analysis, Audit Coordination, Records Management
Philadelphia, Pennsylvania, United States · On-site
Overview Opportunity: Room Attendant Clean and maintain guest rooms to ensure rooms meet established standards. Your Growth Path Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper Your Focu…
Skills: Housekeeping, Cleaning, Sanitization, Customer service, Attention to detail
Sunnyvale, California, United States · On-site
$19/hr–$20/hr
Overview Opportunity: House Person Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards. Your Growth Path Housekeeping Supervisor/Guest Service Agent – Ex…
Skills: Cleaning, Maintenance, Guest Service, Organization, Communication
Washington, District of Columbia, United States · On-site
$21/hr–$23/hr
Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coord…
Skills: Customer Service, Guest Relations, PMS Systems, Bookkeeping, Cash Handling
Washington, District of Columbia, United States · On-site
Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coord…
Skills: Customer Service, Front Desk Operations, Reservation Management, Bookkeeping, Auditing
Rockville, Maryland, United States · On-site
Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coord…
Skills: Customer service, Front desk operations, Reservation management, Bookkeeping, Auditing
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The Director of Guest Services leads and inspires the front office team to deliver flawless guest experiences while managing departmental budgets and service standards. They are responsible for training staff, monitoring guest satisfaction scores, and ensuring compliance with accounting and safety procedures.
Candidates should possess an associate or bachelor's degree and have 5 to 10 years of experience in a similar hotel environment. A minimum of 3 years of director-level experience is required for this role.
Lead and inspire the front office staff in creating flawless and personalized arrival, departure and other experiences for guests, while ensuring the department operates within the scope of the budget and well-defined service standards.
Assistant General Manager – General Manager - Area General Manager
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
HHM Hotels is a trusted partner for sophisticated and institutional hotel owners, including both public and private entities, throughout the United States and Canada. With 30+ years of proven experience, we have earned a strong reputation for consistently delivering exceptional operational performance. Our success is driven by an ownership mindset and the stability of our teams. We work closely with owners across a portfolio of 240 hotels and over $2 billion in managed revenues to create lasting value and drive superior results. At HHM Hotels, we continuously emphasize developing our people, refining our processes, and leveraging proprietary data and business systems. This ensures every property we manage, from luxury and lifestyle to premium branded and independent hotels, reaches its full potential. By combining deep industry expertise with a culture of accountability and innovation, we have positioned ourselves as a leading hotel management company in North America. We provide our partners with top-tier capabilities while offering our associates opportunities to grow and gain exciting career experiences in a supportive workplace. Specialties: Hospitality, Hotel Management, Asset Management, Revenue Management, Real Estate Investment, Luxury & Lifestyle Hotels, Boutique Hotels, Resorts, Full-Service Hotels, Select-Service Hotels, Hotel Development, Hospitality Operations, Operational Excellence, Talent Development, Leadership Development, Strategic Partnerships, Business Travel, Lodging, Sustainability, Diversity & Inclusion (DEI)
Offices: 2001 Market St, Suite 3500, Philadelphia, Pennsylvania 19103, US · 214 Senate Ave, Suite 201, Camp Hill, Pennsylvania 17011, US · 463 7th Ave, New York, 10018, US
HHM Hotels is a trusted partner for sophisticated and institutional hotel owners, including both public and private entities, throughout the United States and Canada. With 30+ years of proven experience, we have earned a strong reputation for consistently delivering exceptional operational performance. Our success is driven by an ownership mindset and the stability of our teams. We work closely with owners across a portfolio of 240 hotels and over $2 billion in managed revenues to create lasting value and drive superior results. At HHM Hotels, we continuously emphasize developing our people, refining our processes, and leveraging proprietary data and business systems. This ensures every property we manage, from luxury and lifestyle to premium branded and independent hotels, reaches its full potential. By combining deep industry expertise with a culture of accountability and innovation, we have positioned ourselves as a leading hotel management company in North America. We provide our partners with top-tier capabilities while offering our associates opportunities to grow and gain exciting career experiences in a supportive workplace. Specialties: Hospitality, Hotel Management, Asset Management, Revenue Management, Real Estate Investment, Luxury & Lifestyle Hotels, Boutique Hotels, Resorts, Full-Service Hotels, Select-Service Hotels, Hotel Development, Hospitality Operations, Operational Excellence, Talent Development, Leadership Development, Strategic Partnerships, Business Travel, Lodging, Sustainability, Diversity & Inclusion (DEI)
Offices: 2001 Market St, Suite 3500, Philadelphia, Pennsylvania 19103, US · 214 Senate Ave, Suite 201, Camp Hill, Pennsylvania 17011, US · 463 7th Ave, New York, 10018, US
