Brussels, Belgium · On-site
What will your mission be? As a Client Relations Agent, you will act as a representative of Hermès, dedicating yourself entirely to ensuring the satisfaction of our customers. You will be responsible for the Benelux-Nord…
Skills: Customer Service, Swedish Fluency, English Fluency, Omnichannel Experience, Conflict Management
Brussels, Belgium · On-site
What will your mission be? As a Client Relations Agent, you will act as a representative of Hermès, dedicating yourself entirely to ensuring the satisfaction of our customers. You will be responsible for the Benelux-Nord…
Skills: Customer Service, Norwegian Fluency, English Fluency, Omnichannel Experience, Conflict Management
Brussels, Belgium · On-site
What will your mission be? As a Client Relations Agent, you will act as a representative of Hermès, dedicating yourself entirely to ensuring the satisfaction of our customers. You will be responsible for the Benelux-Nord…
Skills: Customer Service, Danish Fluency, English Fluency, Omnichannel Experience, Conflict Management
Brussels, Belgium · On-site
What will your mission be? As a Client Relations Agent, you will act as a representative of Hermès, dedicating yourself entirely to ensuring the satisfaction of our customers. You will be responsible for the Benelux-Nord…
Skills: Customer Service, Multilingual Communication, Conflict Management, Omnichannel Experience, Interpersonal Skills
Brussels, Belgium · On-site
What will your mission be? As a Client Relations Agent, you will act as a representative of Hermès, dedicating yourself entirely to ensuring the satisfaction of our customers. You will be responsible for the Benelux-Nord…
Skills: Customer Service, Multilingual Communication, Conflict Management, Omnichannel Experience, Interpersonal Skills
Pantin, Ile-de-France, France · On-site
Au sein du métier Accessoires de Mode, vous êtes rattaché(e) à la designer senior des ceintures et bijoux femme. En tant que Stagiaire, vous accompagnez les Stylistes dans leur travail de création et participez à l’élabo…
Skills: Photoshop, Illustrator, Indesign, Moodboard Creation, Hand Sketching
Scottsdale, Arizona, United States · On-site
$92k–$97k/yr
The Team: The Hermès Scottsdale Boutique opened in 2025 and focuses on providing extraordinary service to clients as a part of the Central Region. This position will report to the Managing Director and will work collabor…
Skills: Retail Management, Inventory Control, Shipping And Receiving, P&L Budgeting, Building Maintenance
Texas, United States · On-site
$25/hr–$26/hr
The Team: The Hermès Austin Boutique opened in 2022 and focuses on providing extraordinary service to clients as a part of the Central Region. This position will report to the Assistant Manager and will work collaborativ…
Skills: Luxury Sales, Customer Service, Relationship Development, Communication Skills, Multi-tasking
Toronto, Ontario, Canada · On-site
$20/hr–$25/hr
About the Role The Server will act as an ambassador of the Hermès Toronto boutique by elevating the guest experience through impeccable service. Your primary focus is seamlessly managing our premium refreshments and snac…
Skills: High-end Hospitality, Guest Experience, Etiquette, Inventory Management, Visual Presentation
Taipei, Taiwan · On-site
Responsibilities: Be a real partner to sales team to optimize and simplify the back-office follow-up of all customer services, complaints, and repair cases, etc.Responsible for the business performance of all service-rel…
Skills: Retail Operations Management, KPI Monitoring, Staff Rostering, Inventory Management, Customer Service Excellence
Pantin, Ile-de-France, France · On-site
Contexte : Hermès Data, Technologie & Innovation recrute un Responsable Référentiel Articles au sein de la Direction Supply Chain Amont. Le pôle à pour vocation de structurer le référentiel articles (produits finis, comp…
Skills: Data Governance, Project Management, Change Management, Business Analysis, Strategic Planning
Pantin, Ile-de-France, France · On-site
A propos du groupe Hermès Créateur, artisan et marchand d’objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie plus de 20 000 collaborateurs dans le monde. Animé p…
Skills: Supply Chain Management, Procurement, Microsoft Excel, Logistics Analysis, Inventory Management
Amsterdam, North Holland, Netherlands · On-site
For our shoe extension store, located next to the main Hermès Amsterdam P.C. Hooftstraat store, we are currently looking for a Sales Associate. What will your mission be? As a Sales Associate, you will be at the heart of…
Skills: Customer Service, Shoe Sales, Client Relationship Management, Omnichannel Support, Fashion Trends
Pantin, Ile-de-France, France · On-site
Détail de l'offre – CDD Approvisionneur des Matières Métalliques H/F Société : Hermès Maroquinerie Sellerie Mission générale Au sein de la direction Supply Chain, l’Approvisionneur Matière Métallique joue un rôle central…
Skills: Supply Chain Management, Procurement, Inventory Optimization, Supplier Relationship Management, ERP
Dubai, Dubai, United Arab Emirates · On-site
SCOPE OF JOB: The cashier plays a pivotal role in delivering a seamless experience. they are responsible for handling all point-of-sale transactions accurately and efficiently while maintaining hermes’ exceptional standa…
Skills: Point Of Sale Transactions, Cash Handling, Customer Service, Luxury Retail, Numerical Skills
Paris, Ile-de-France, France · On-site
Contexte A l’origine chapellerie prestigieuse de la maison Motsch, le magasin du George V continue de proposer à ses clients des chapeaux en feutre. Du fait de sa localisation au sein du triangle d’or et de sa proximité …
Skills: Watchmaking Expertise, Jewelry Expertise, Luxury Retail Sales, Customer Relationship Management, English Proficiency
Hong Kong Island, Hong Kong, China · On-site
Responsibilities: •Greet and interact with customers in a professional manner •Identify needs, product interest and enquiries of arriving customers •Reassure customer acknowledge on the timeline, that they will be served…
Skills: Customer Service, Retail Sales, Stock Management, Queue Management, Appointment Scheduling
Los Angeles, California, United States · On-site
$24/hr–$27/hr
The Team: The Hermès Topanga Boutique opened in 2023 and focuses on providing extraordinary service to clients as a part of the Western Region. This position will report to the Operations Manager and will work collaborat…
Skills: Point Of Sale (POS), Cash Handling, Customer Service, CRM Management, Inventory Management
Beverly Hills, California, United States · On-site
$26/hr–$30/hr
The Team: The Hermès Beverly Hills Flagship Boutique opened in 1972 and focuses on providing extraordinary service to clients as a part of the Western Region. This position will report to the Managing Director and will w…
Skills: Luxury Sales, Customer Service, Relationship Development, Communication Skills, Multi-tasking
Beverly Hills, California, United States · On-site
$28/hr–$33/hr
The Team: The Hermès Beverly Hills Flagship Boutique opened in 1972 and focuses on providing extraordinary service to clients as a part of the Western Region. This position will report to the Managing Director and will w…
Skills: Luxury Sales, Customer Service, Relationship Development, Communication Skills, Multi-tasking
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Act as the primary point of contact for customers in the Benelux-Nordics region via digital channels, telephone, and email. Provide high-quality product information and manage procedures for purchases, returns, and exchanges in alignment with the company's service philosophy.
Candidates must be fluent in Swedish and English, with experience in the hotel, retail, or e-commerce sectors. Strong interpersonal skills, empathy, and the ability to manage a sophisticated international clientele are essential.
What will your mission be?
As a Client Relations Agent, you will act as a representative of Hermès, dedicating yourself entirely to ensuring the satisfaction of our customers. You will be responsible for the Benelux-Nordics countries. Our friendly working environment fosters a collegial management style based on collaboration, team spirit and mutual support.
What will your daily life be like?
In a multilingual and multitasking environment, you will be the main point of contact for end customers who wish to get in touch with our stores via email, telephone or other digital channels.
What do you need to succeed with us?
A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
Sharing a collective adventure
A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs more than 16,600 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial presence that respects people and nature, a source of exceptional materials. Sixteen artisanal métiers nurture the creativity of the house, whose collections are presented in over 300 stores around the world.
Offices: 24, rue du Faubourg-Saint-Honoré, Paris, 75008, FR · 706 Madison Avenue Bridge, New York, NY 10037, US · 4-1, Ginza 5-chome, Chuo-ku, 104-0061 Tokyo, Japon, Tokyo, JP · 217 Middle Huaihai Road, Huangpu District, 200021, Shanghai, Chine continentale, Shangaï, CN · 7, Dosan-daero 45-gil, Gangnam-gu, 135-895 Séoul, Corée du Sud, Séoul, KR
Sharing a collective adventure
A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs more than 16,600 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial presence that respects people and nature, a source of exceptional materials. Sixteen artisanal métiers nurture the creativity of the house, whose collections are presented in over 300 stores around the world.
Offices: 24, rue du Faubourg-Saint-Honoré, Paris, 75008, FR · 706 Madison Avenue Bridge, New York, NY 10037, US · 4-1, Ginza 5-chome, Chuo-ku, 104-0061 Tokyo, Japon, Tokyo, JP · 217 Middle Huaihai Road, Huangpu District, 200021, Shanghai, Chine continentale, Shangaï, CN · 7, Dosan-daero 45-gil, Gangnam-gu, 135-895 Séoul, Corée du Sud, Séoul, KR
