Clera home
·Dashboard

Jobs at Heritage Companies (Now Hiring) — 12 open

Heritage Companies logoHeritage Companies

Guest Experience Host

Albuquerque, New Mexico, United States · On-site

$14/hr–$17/hr

Entry level

Description About Heritage Hotels & Resorts Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place and people. Our luxury hotels and award winning re…

Skills: Guest Service, Interpersonal Communication, Emotional Intelligence, Problem Solving, Reservation Systems

Heritage Companies logoHeritage Companies

Banquet Server

Albuquerque, New Mexico, United States · On-site

Entry level

Description About Heritage Hotels & Resorts Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place, and people. Our luxury hotels and award-winning r…

Skills: Dining Service, Event Setup, Communication, Multitasking, Teamwork

Heritage Companies logoHeritage Companies

Central Reservations Agent

Albuquerque, New Mexico, United States · On-site

$16/hr–$17/hr

Entry level

Description About Heritage Companies At Heritage Companies, the culture, spirit, and traditions of New Mexico shape everything we do, including how we support our teams. We’re proud to offer a workplace centered on the e…

Skills: Customer Service, Reservation Management, Upselling, Verbal Communication, Written Communication

Heritage Companies logoHeritage Companies

Housekeeping Supervisor

Albuquerque, New Mexico, United States · On-site

$16/hr–$19/hr

Entry level

Description About Heritage Hotels & Resorts Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place and people. Our luxury hotels and award-winning re…

Skills: Leadership, Team Development, Attention To Detail, Communication, Organization

Heritage Companies logoHeritage Companies

Assistant Office Manager/Administrator

Albuquerque, New Mexico, United States · On-site

$15/hr–$16/hr

Mid level

Description About Heritage Companies At Heritage Companies, the culture, spirit, and traditions of New Mexico shape everything we do, including how we support our teams. We’re proud to offer a workplace centered on the e…

Skills: Organizational skills, Time management, Project coordination, Written communication, Verbal communication

Heritage Companies logoHeritage Companies

Lowrider Driver

Santa Fe, New Mexico, United States · On-site

$14/hr–$16/hr

Entry level

Description About Heritage Hotels & Resorts Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place and people. Our luxury hotels and award winning re…

Skills: Safe Driving, Customer Service, Storytelling, Interpersonal Communication, Hospitality

Heritage Companies logoHeritage Companies

Line Cook

Albuquerque, New Mexico, United States · On-site

$17/hr–$20/hr

Entry level

Description About Heritage Hotels & Resorts Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place and people. Our luxury hotels and award-winning re…

Skills: Cooking Techniques, Knife Skills, Food Safety, Food Handling, Sanitation

Heritage Companies logoHeritage Companies

Facilities Technician

Albuquerque, New Mexico, United States · On-site

$17/hr–$21/hr

Entry level

Description About Heritage Hotels & Resorts Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place and people. Our luxury hotels and award-winning re…

Skills: Electrical maintenance, Plumbing, Painting, Drywall, Tiling

Heritage Companies logoHeritage Companies

AI Systems Developer

Albuquerque, New Mexico, United States · On-site

$85k–$90k/yr

Mid level

Description About Heritage Companies At Heritage Companies, the culture, spirit, and traditions of New Mexico shape everything we do, including how we support our teams. We’re proud to offer a workplace centered on the e…

Skills: AI-Assisted Development, HTML, CSS, JavaScript, Git

Heritage Companies logoHeritage Companies

Social Media Content Creator

Albuquerque, New Mexico, United States · On-site

$20/hr–$25/hr

Entry level

Description About Heritage Companies At Heritage Companies, the culture, spirit, and traditions of New Mexico shape everything we do, including how we support our teams. We’re proud to offer a workplace centered on the e…

Skills: Content Creation, Social Media Marketing, Short-form Video Production, Photography, Videography

Heritage Companies logoHeritage Companies

Security Officer Rover

Albuquerque, New Mexico, United States · On-site

$16/hr–$19/hr

Entry level

Description About Heritage Hotels & Resorts Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place and people. Our luxury hotels and award-winning re…

Skills: Patrolling, Incident Reporting, Emergency Response, Crowd Management, Situational Awareness

Heritage Companies logoHeritage Companies

Housekeeping Attendant

Albuquerque, New Mexico, United States · On-site

$14/hr–$16/hr

Entry level

Description About Heritage Hotels & Resorts Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place and people. Our luxury hotels and award-winning re…

Skills: Cleaning, Sanitization, Time Management, Organizational Skills, Customer Service

Heritage Companies logo

Guest Experience Host

Heritage Companies

Albuquerque, New Mexico, United States • On-site

Apply
Entry level

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

  • $14/hr–$17/hr
  • Part-time
  • high school
  • 401k Match (25%), Employee Discounts, Complimentary Meals, Free Employee Parking, Growth And Development Opportunities
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

The Guest Experience Host creates personalized and memorable guest experiences from arrival to departure through refined service and storytelling. They coordinate guest needs, provide local recommendations, and ensure high levels of confidentiality and professionalism.

Requirements

Candidates must have a high school diploma and 0-2 years of hospitality or customer service experience. The role requires the ability to stand for long periods, lift up to 25 pounds, and maintain flexible availability including weekends and holidays.

Full job description

Description

About Heritage Hotels & Resorts

Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place and people. Our luxury hotels and award winning restaurants are rooted in authentic storytelling, exceptional service and community pride. We care for our guests, our team and our neighborhoods with the same intention. If you believe hospitality can make a meaningful impact, we invite you to join the Heritage family.

Why This Role Matters

We are seeking a dedicated Guest Experience Host to join our team. In this role, you create meaningful, memorable and highly personalized guest experiences from arrival through departure. Your ability to deliver refined service, thoughtful storytelling and exceptional care ensures every guest feels welcomed, valued and deeply connected to the Heritage experience.

What You’ll Do

  • Maintain a high level of positive and professional interaction with coworkers and guests.
  • Work closely with back of house teams to ensure all guest needs and requests are fulfilled.
  • Maintain a strong focus on guest experience and base decisions on exceeding expectations especially when resolving concerns or complaints.
  • Welcome guests into the unique accommodation experience of Heritage by articulating the story, inspiration and mindset of the property.
  • Deliver refined seamless service while maintaining the highest level of confidentiality for guest safety and comfort.
  • Provide knowledgeable recommendations regarding hotel events, amenities, local attractions, restaurants and experiences.
  • Maintain the utmost care and confidentiality with all guest information.
  • Acknowledge special occasions including weddings, birthdays and anniversaries and coordinate room upgrades and amenities when applicable.
  • Anticipate guest needs and respond with proactive thoughtful service.
  • Follow all company safety and security policies and procedures.
  • Maintain a clean, organized work area and professional appearance in compliance with uniform and grooming standards.
  • Protect company assets and maintain confidentiality of proprietary, client and guest information.
  • Perform other duties consistent with the functions of this position as needed at the property.

Why You’ll Love Working With Us

  • Competitive pay and comprehensive benefits, including a 25% match for 401k
  • Generous employee discounts across Heritage Hotels restaurants, spa, and retail
  • Complimentary meals during scheduled shifts
  • Free employee parking
  • Growth and development opportunities
  • Supportive people-first culture rooted in New Mexico pride and community

Requirements

  • High school diploma or equivalent required.
  • 0–2 years of guest-facing hospitality or customer service experience, or equivalent education.
  • Luxury or high-volume hospitality experience preferred.
  • Exceptional guest service skills with a passion for creating elevated guest experiences.
  • Strong interpersonal and communication skills with the ability to engage confidently with guests and team members.
  • Demonstrated emotional intelligence and ability to anticipate and respond to guest needs.
  • Ability to remain professional and composed in a fast-paced environment.
  • Strong attention to detail with developing problem-solving skills.
  • Basic proficiency or ability to quickly learn reservation systems, POS systems, and Microsoft/Google platforms.
  • Ability to stand for extended periods and lift, push, pull, and carry up to 25 pounds.
  • Flexible availability, including nights, weekends, and holidays.

Related keywords

HospitalityGuest ServicesLuxury HotelsCustomer ExperiencePOS SystemsReservation SystemsMicrosoft OfficeGoogle WorkspaceGuest RelationsConcierge ServicesNew Mexico Hospitality

About Heritage Companies

LinkedInVisit site
Industry
Hospitality
Company size
1,001-5,000 employees
Headquarters
Albuquerque, NM
LinkedIn followers
8,761

Heritage Hotels & Resorts was established in 2005 to manage 13 hotels in the State of New Mexico and has expanded to include numerous companies built, all with the same mission to advance economic and employment opportunities.  Now Heritage Companies includes Sawmill Market, Blue Water Linen, Heritage Real Estate, and 11 hotels. Heritage Companies features an award-winning portfolio of hotels located across the state of New Mexico, designed with the historical authenticity of their respective communities and draws from the unique blend of Native American, Mexican, Spanish, and American Western cultural influences. All Heritage properties are designed to reflect the soul of their communities and to provide our guests a better understanding and appreciation of the region to which they are traveling. Employees of Heritage Companies are cultural ambassadors of their communities. Each property supports unique cultural causes that enrich our state with a percentage of revenue donated to individual causes. Find Jobs at: https://www.hhandr.com/Heritage_Careers/

Offices: 201 Third St. NW, Ste. 1140, Albuquerque, NM 87102, US · 6000 PAN AMERICAN FRWY NE, Albuquerque, NM 87109, US · 800 Rio Grande Blvd. NW, Albuquerque, New Mexico 87104, US · 125 Washington Avenue, Santa Fe, NM 87501, US · 750 North St. Francis Dr., Santa Fe, NM 87501, US

TravelNightclubsBarsLoungesTheatre & Performing ArtsRetailLinen LaunderingWomen LedReal Estateand Central Reservations
View all jobs at Heritage Companies

About Heritage Companies

LinkedInVisit site
Industry
Hospitality
Company size
1,001-5,000 employees
Headquarters
Albuquerque, NM
LinkedIn followers
8,761

Heritage Hotels & Resorts was established in 2005 to manage 13 hotels in the State of New Mexico and has expanded to include numerous companies built, all with the same mission to advance economic and employment opportunities.  Now Heritage Companies includes Sawmill Market, Blue Water Linen, Heritage Real Estate, and 11 hotels. Heritage Companies features an award-winning portfolio of hotels located across the state of New Mexico, designed with the historical authenticity of their respective communities and draws from the unique blend of Native American, Mexican, Spanish, and American Western cultural influences. All Heritage properties are designed to reflect the soul of their communities and to provide our guests a better understanding and appreciation of the region to which they are traveling. Employees of Heritage Companies are cultural ambassadors of their communities. Each property supports unique cultural causes that enrich our state with a percentage of revenue donated to individual causes. Find Jobs at: https://www.hhandr.com/Heritage_Careers/

Offices: 201 Third St. NW, Ste. 1140, Albuquerque, NM 87102, US · 6000 PAN AMERICAN FRWY NE, Albuquerque, NM 87109, US · 800 Rio Grande Blvd. NW, Albuquerque, New Mexico 87104, US · 125 Washington Avenue, Santa Fe, NM 87501, US · 750 North St. Francis Dr., Santa Fe, NM 87501, US

TravelNightclubsBarsLoungesTheatre & Performing ArtsRetailLinen LaunderingWomen LedReal Estateand Central Reservations
View all jobs at Heritage Companies

Similar companies hiring

Marriott International Hotels, Inc. (5869)Accor (3198)Healthcare Services Group, Inc (1999)Hilton (1737)Whitbread (736)Marcus Corporation (734)Four Seasons (641)Landry's (522)IHG Hotels & Resorts (496)Caesars Entertainment (466)Pyramid Global Hospitality (433)Hilton Grand Vacations (433)
Clera home

Your AI-talent agent. Connecting talents with dream jobs.

Earn $5,000

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Acquihire
  • Referral

Company

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Acquihire
  • Referral

Company

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

© 2026 Clera Labs, Inc.

PrivacyTermsBug Bounty