Albuquerque, New Mexico, United States · On-site
$14/hr–$17/hr
Description About Heritage Hotels & Resorts Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place and people. Our luxury hotels and award winning re…
Skills: Guest Service, Interpersonal Communication, Emotional Intelligence, Problem Solving, Reservation Systems
Albuquerque, New Mexico, United States · On-site
Description About Heritage Hotels & Resorts Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place, and people. Our luxury hotels and award-winning r…
Skills: Dining Service, Event Setup, Communication, Multitasking, Teamwork
Albuquerque, New Mexico, United States · On-site
$16/hr–$17/hr
Description About Heritage Companies At Heritage Companies, the culture, spirit, and traditions of New Mexico shape everything we do, including how we support our teams. We’re proud to offer a workplace centered on the e…
Skills: Customer Service, Reservation Management, Upselling, Verbal Communication, Written Communication
Albuquerque, New Mexico, United States · On-site
$16/hr–$19/hr
Description About Heritage Hotels & Resorts Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place and people. Our luxury hotels and award-winning re…
Skills: Leadership, Team Development, Attention To Detail, Communication, Organization
Albuquerque, New Mexico, United States · On-site
$15/hr–$16/hr
Description About Heritage Companies At Heritage Companies, the culture, spirit, and traditions of New Mexico shape everything we do, including how we support our teams. We’re proud to offer a workplace centered on the e…
Skills: Organizational skills, Time management, Project coordination, Written communication, Verbal communication
Santa Fe, New Mexico, United States · On-site
$14/hr–$16/hr
Description About Heritage Hotels & Resorts Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place and people. Our luxury hotels and award winning re…
Skills: Safe Driving, Customer Service, Storytelling, Interpersonal Communication, Hospitality
Albuquerque, New Mexico, United States · On-site
$17/hr–$20/hr
Description About Heritage Hotels & Resorts Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place and people. Our luxury hotels and award-winning re…
Skills: Cooking Techniques, Knife Skills, Food Safety, Food Handling, Sanitation
Albuquerque, New Mexico, United States · On-site
$17/hr–$21/hr
Description About Heritage Hotels & Resorts Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place and people. Our luxury hotels and award-winning re…
Skills: Electrical maintenance, Plumbing, Painting, Drywall, Tiling
Albuquerque, New Mexico, United States · On-site
$85k–$90k/yr
Description About Heritage Companies At Heritage Companies, the culture, spirit, and traditions of New Mexico shape everything we do, including how we support our teams. We’re proud to offer a workplace centered on the e…
Skills: AI-Assisted Development, HTML, CSS, JavaScript, Git
Albuquerque, New Mexico, United States · On-site
$20/hr–$25/hr
Description About Heritage Companies At Heritage Companies, the culture, spirit, and traditions of New Mexico shape everything we do, including how we support our teams. We’re proud to offer a workplace centered on the e…
Skills: Content Creation, Social Media Marketing, Short-form Video Production, Photography, Videography
Albuquerque, New Mexico, United States · On-site
$16/hr–$19/hr
Description About Heritage Hotels & Resorts Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place and people. Our luxury hotels and award-winning re…
Skills: Patrolling, Incident Reporting, Emergency Response, Crowd Management, Situational Awareness
Albuquerque, New Mexico, United States · On-site
$14/hr–$16/hr
Description About Heritage Hotels & Resorts Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place and people. Our luxury hotels and award-winning re…
Skills: Cleaning, Sanitization, Time Management, Organizational Skills, Customer Service
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The Guest Experience Host creates personalized and memorable guest experiences from arrival to departure through refined service and storytelling. They coordinate guest needs, provide local recommendations, and ensure high levels of confidentiality and professionalism.
Candidates must have a high school diploma and 0-2 years of hospitality or customer service experience. The role requires the ability to stand for long periods, lift up to 25 pounds, and maintain flexible availability including weekends and holidays.
Description
Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place and people. Our luxury hotels and award winning restaurants are rooted in authentic storytelling, exceptional service and community pride. We care for our guests, our team and our neighborhoods with the same intention. If you believe hospitality can make a meaningful impact, we invite you to join the Heritage family.
We are seeking a dedicated Guest Experience Host to join our team. In this role, you create meaningful, memorable and highly personalized guest experiences from arrival through departure. Your ability to deliver refined service, thoughtful storytelling and exceptional care ensures every guest feels welcomed, valued and deeply connected to the Heritage experience.
Requirements
Heritage Hotels & Resorts was established in 2005 to manage 13 hotels in the State of New Mexico and has expanded to include numerous companies built, all with the same mission to advance economic and employment opportunities. Now Heritage Companies includes Sawmill Market, Blue Water Linen, Heritage Real Estate, and 11 hotels. Heritage Companies features an award-winning portfolio of hotels located across the state of New Mexico, designed with the historical authenticity of their respective communities and draws from the unique blend of Native American, Mexican, Spanish, and American Western cultural influences. All Heritage properties are designed to reflect the soul of their communities and to provide our guests a better understanding and appreciation of the region to which they are traveling. Employees of Heritage Companies are cultural ambassadors of their communities. Each property supports unique cultural causes that enrich our state with a percentage of revenue donated to individual causes. Find Jobs at: https://www.hhandr.com/Heritage_Careers/
Offices: 201 Third St. NW, Ste. 1140, Albuquerque, NM 87102, US · 6000 PAN AMERICAN FRWY NE, Albuquerque, NM 87109, US · 800 Rio Grande Blvd. NW, Albuquerque, New Mexico 87104, US · 125 Washington Avenue, Santa Fe, NM 87501, US · 750 North St. Francis Dr., Santa Fe, NM 87501, US
Heritage Hotels & Resorts was established in 2005 to manage 13 hotels in the State of New Mexico and has expanded to include numerous companies built, all with the same mission to advance economic and employment opportunities. Now Heritage Companies includes Sawmill Market, Blue Water Linen, Heritage Real Estate, and 11 hotels. Heritage Companies features an award-winning portfolio of hotels located across the state of New Mexico, designed with the historical authenticity of their respective communities and draws from the unique blend of Native American, Mexican, Spanish, and American Western cultural influences. All Heritage properties are designed to reflect the soul of their communities and to provide our guests a better understanding and appreciation of the region to which they are traveling. Employees of Heritage Companies are cultural ambassadors of their communities. Each property supports unique cultural causes that enrich our state with a percentage of revenue donated to individual causes. Find Jobs at: https://www.hhandr.com/Heritage_Careers/
Offices: 201 Third St. NW, Ste. 1140, Albuquerque, NM 87102, US · 6000 PAN AMERICAN FRWY NE, Albuquerque, NM 87109, US · 800 Rio Grande Blvd. NW, Albuquerque, New Mexico 87104, US · 125 Washington Avenue, Santa Fe, NM 87501, US · 750 North St. Francis Dr., Santa Fe, NM 87501, US
