Vienna, Austria · Remote OK
<p>HELFERLINE ist ein innovatives Startup und vermittelt Techniker an Kunden mit technischen Problemen. Viele unserer Kunden melden sich telefonisch, um ihr Problem zu schildern. Deine Hauptaufgabe ist es, diese Anrufe e…
Skills: German Language Proficiency, Communication Skills, Teamwork, Customer Service, Call Handling
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The role involves taking incoming booking calls and recording customer data and technical problems. Additionally, the employee will handle callback appointment confirmations and coordinate with technicians.
Candidates must have excellent German language skills and a strong willingness to communicate. Teamwork ability is also required for this position.
HELFERLINE ist ein innovatives Startup und vermittelt Techniker an Kunden mit technischen Problemen. Viele unserer Kunden melden sich telefonisch, um ihr Problem zu schildern. Deine Hauptaufgabe ist es, diese Anrufe entgegenzunehmen und die Daten und Technikprobleme des Kunden zu erfassen (Du musst keine technischen Probleme telefonisch lösen - das machen die Techniker vor Ort beim Kunden).
Wir suchen Telefonisten, mit Homeofficemöglichkeit.
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The #1 European Tech-Support Platform
Offer your customers premium technical support at a fair price. Anytime, anywhere. HELFERLINE is building Europe’s #1 Tech-Support Platform, enabling widespread access to the digital revolution. Our vast technician network has successfully resolved over 60.000+ on-site problems with a 99% solution rate. International partners like Magenta, Mediamarkt, Subway, Apple, and O2 already trust HELFERLINE. Increase customer loyalty by offering unique value-added services in line with your existing support channels. Get started today! The smart answer to technical problems at home. - On-site tech-support - Network of handpicked & trained IT-professionals - Optimized job-distribution - Fast handling (in < 3h at the doorstep) - Flexible POS integration Get started today!
Offices: Wien, 1090, AT
The #1 European Tech-Support Platform
Offer your customers premium technical support at a fair price. Anytime, anywhere. HELFERLINE is building Europe’s #1 Tech-Support Platform, enabling widespread access to the digital revolution. Our vast technician network has successfully resolved over 60.000+ on-site problems with a 99% solution rate. International partners like Magenta, Mediamarkt, Subway, Apple, and O2 already trust HELFERLINE. Increase customer loyalty by offering unique value-added services in line with your existing support channels. Get started today! The smart answer to technical problems at home. - On-site tech-support - Network of handpicked & trained IT-professionals - Optimized job-distribution - Fast handling (in < 3h at the doorstep) - Flexible POS integration Get started today!
Offices: Wien, 1090, AT
