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Jobs at HarrisLoftus, PLLC (Now Hiring) — 3 open

HarrisLoftus, PLLC

Collections Representative - Legal

Prince William County, Virginia, United States · On-site

$20/hr–$25/hr

Entry level

Collections Representative Location: Manassas, Virginia Employment Type: Full-time (40 hrs/wk) About HarrisLoftus, PLLC HarrisLoftus, PLLC is a fast-growing law firm representing national clients across multiple states. …

Skills: Collections, Customer service, Negotiation, Verbal communication, Microsoft Office

HarrisLoftus, PLLC

Accounting Assistant

Prince William County, Virginia, United States · On-site

$20/hr–$25/hr

Entry level

Benefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Health insurance Opportunity for advancement Paid time off Profit sharing Vision insurance About HarrisLoftus, PLLC HarrisLoftus, PLLC is a fas…

Skills: Accounts Receivable, Accounts Payable, Month-end close, Financial record keeping, Microsoft Word

HarrisLoftus, PLLC

Legal Assistant

Prince William County, Virginia, United States · On-site

$20/hr–$25/hr

Entry level

Benefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Health insurance Opportunity for advancement Paid time off Profit sharing Vision insurance About HarrisLoftus, PLLC HarrisLoftus, PLLC is a fas…

Skills: Legal research, Document preparation, Case management, Administrative support, Client intake

Collections Representative - Legal

HarrisLoftus, PLLC

Prince William County, Virginia, United States • On-site

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Entry level

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  • $20/hr–$25/hr
  • Full-time
  • high school
  • 401(k) with employer match, Medical insurance, Dental insurance, Vision insurance, Paid time off, Profit-sharing opportunities
  • Posted 5d ago
  • ~40 hrs/week

Responsibilities

The Collections Representative will manage inbound and outbound calls to negotiate payment arrangements and resolve outstanding debt balances. They are responsible for maintaining accurate account documentation while ensuring compliance with federal and state debt collection laws.

Requirements

Candidates must have a high school diploma or equivalent and at least one year of experience in collections, customer service, or phone-based roles. Proficiency in Microsoft Office and strong negotiation skills are required to handle high call volumes effectively.

Full job description

Collections Representative

Location: Manassas, Virginia

Employment Type: Full-time (40 hrs/wk)

About HarrisLoftus, PLLC
HarrisLoftus, PLLC is a fast-growing law firm representing national clients across multiple states. We partner with financial institutions and other creditors to resolve consumer and commercial debt through professional, compliant, and results-driven legal processes.

Role Overview
We are seeking a motivated and professional Collections Representative to join our team. This is a phone-based debt collection role focused on communicating with debtors to resolve outstanding balances. The ideal candidate is a strong communicator, detail-oriented, and comfortable navigating sensitive financial conversations with professionalism and empathy.


Key Responsibilities
  • Answer inbound and outbound collection calls in a professional and courteous manner
  • Communicate with debtors to negotiate payment arrangements and resolve outstanding balances
  • Maintain accurate and up-to-date account records and documentation
  • Adhere to all federal and state debt collection laws, including FDCPA compliance
  • Meet daily and weekly collection targets and performance deadlines
  • Escalate complex or unresolved accounts to the legal team as needed
  • Respond to debtor inquiries via phone and email in a timely manner
  • Collaborate with internal teams to ensure accurate account management

Required Qualifications
  • High school diploma or equivalent
  • 1+ year of collections, customer service, or phone-based experience
  • Proficiency in Microsoft Office (Word, Outlook, Excel)
  • Strong verbal communication and negotiation skills
  • Ability to handle high call volumes in a fast-paced environment
  • Professional and empathetic demeanor when handling sensitive conversations
  • Strong attention to detail and organizational skills
  • Reliability and ability to work effectively in a fast-paced team environment
  • Ability to multitask and prioritize competing deadlines
  • Ability to maintain confidentiality of sensitive account information
  • Positive attitude and team-oriented mindset
  • Ability to work overtime as required

Preferred Qualifications
  • Prior debt collections or financial services experience
  • Bilingual in Spanish (conversational or professional fluency)
  • Experience with collections management software or CRM systems

What We Offer
  • Competitive pay range $20.00-$25.00, per hour depending on experience
  • 401(k) with employer match
  • Medical, dental, and vision insurance
  • Paid time off
  • Profit-sharing opportunities
  • Advancement opportunities

Equal Opportunity Employer
HarrisLoftus, PLLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.



Related keywords

CollectionsDebt collectionFDCPACustomer serviceNegotiationMicrosoft OfficeWordOutlookExcelAccount managementLegal processesFinancial servicesCRM systemsComplianceInbound callsOutbound calls

About HarrisLoftus, PLLC

LinkedInVisit site

Experienced. Hardworking. Sensible.

Industry
Law Practice
Company size
11-50 employees
Headquarters
Manassas, VA
LinkedIn followers
28

The attorneys with HarrisLoftus, PLLC draw on more than 65 combined years of experience assisting individual and business clients with landlord tenant matters and collection issues throughout Virginia. When you need professional legal help for simple or complicated landlord tenant or collection cases, you will have a difficult time finding anyone in Virginia who can match our background and responsiveness. We provide skilled representation that offers realistic expectations: clients appreciate our sensible and business-oriented approach to practicing law. We know how important your collections and landlord tenant matters are -- and we never encourage you to throw good money after bad. We offer the same highly professional, ethical and cost-effective counsel whether you're a large corporation or an individual tenant.

Offices: Manassas, VA 20109, US

View all jobs at HarrisLoftus, PLLC

About HarrisLoftus, PLLC

LinkedInVisit site

Experienced. Hardworking. Sensible.

Industry
Law Practice
Company size
11-50 employees
Headquarters
Manassas, VA
LinkedIn followers
28

The attorneys with HarrisLoftus, PLLC draw on more than 65 combined years of experience assisting individual and business clients with landlord tenant matters and collection issues throughout Virginia. When you need professional legal help for simple or complicated landlord tenant or collection cases, you will have a difficult time finding anyone in Virginia who can match our background and responsiveness. We provide skilled representation that offers realistic expectations: clients appreciate our sensible and business-oriented approach to practicing law. We know how important your collections and landlord tenant matters are -- and we never encourage you to throw good money after bad. We offer the same highly professional, ethical and cost-effective counsel whether you're a large corporation or an individual tenant.

Offices: Manassas, VA 20109, US

View all jobs at HarrisLoftus, PLLC

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