About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies s…
Skills: Enterprise Architecture, Solution Consulting, Pre-sales Leadership, Customer Engagement, Business Development
About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies s…
Senior Manager Business Development- Cybersecurity
Bengaluru, Karnataka, India · On-site
Senior+
About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies s…
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About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies s…
Skills: Apex, Lightning Web Components, Visualforce, REST/SOAP APIs, Data Modeling
About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies s…
About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies s…
About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies s…
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Full-time
Posted 16d ago
~40 hrs/week
Responsibilities
Lead customer-facing solution discussions and discovery workshops to help enterprise customers modernize their customer experience platforms. Drive business development and partner with Salesforce to expand the Customer Experience practice in Korea.
Requirements
Requires over 10 years of experience in enterprise architecture or pre-sales with at least 1-2 years of exposure to Salesforce projects. Candidates must be fluent in Korean and possess strong business English communication skills.
Full job description
About Gruve
Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.
Position Summary
Gruve is seeking a customer-facing technology leader to help grow our Salesforce Customer Experience business in Korea.
This role combines enterprise architecture, solution consulting, pre-sales leadership, customer engagement, and business development, with a focus on helping enterprise customers modernize customer experience platforms and adopt AI-driven solutions.
The ideal candidate is someone who has credibility with enterprise customers, can lead pre-sales and solution discussions, and is comfortable engaging both business and technical stakeholders. This individual should be able to navigate large customer organizations, collaborate effectively with Salesforce and its ecosystem, and help expand Gruve's Customer Experience practice in Korea.
While deep Salesforce specialization is not required, the successful candidate should have prior exposure to Salesforce projects, stakeholders, or customer environments and be capable of positioning Salesforce-based solutions in enterprise transformation initiatives.
Key Responsibilities
Lead customer-facing solution discussions and discovery workshops with enterprise customers
Act as a trusted advisor on customer experience, CRM, digital transformation, and AI initiatives
Support business development activities including opportunity qualification, proposal development, presentations, and solution positioning
Partner with sales teams to shape and progress customer opportunities
Define solution architectures and technical approaches for customer engagements
Collaborate with Salesforce and ecosystem partners where appropriate
Help grow Gruve's Customer Experience and Salesforce-related business in Korea
Mentor consultants, architects, and customer-facing technical teams
Basic Qualifications
10+ years of experience in enterprise architecture, solution consulting, pre-sales, CRM, or customer experience technologies
Experience engaging enterprise customers and executive stakeholders
Strong pre-sales and solution consulting capabilities, with the ability to align business objectives to technology solutions
1–2+ years of Salesforce experience or experience working with Salesforce-related projects and stakeholders
Fluent Korean and strong business English communication skills
Preferred Qualifications
Experience collaborating with Salesforce account teams, partners, or ecosystem stakeholders
Good understanding of CRM platforms and customer experience solutions
Knowledge of Agentforce, Data Cloud, Einstein AI, or other AI-powered customer engagement technologies
Experience in digital transformation, cloud, AI, or enterprise modernization initiatives
Salesforce certifications or customer-facing leadership experience are a plus
Why Gruve
At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you.
Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.
Gruve was founded on the premise that new technologies in Machine Learning, Data Sciences, Artificial Intelligence, and Software Development are transforming Enterprise Services. Our goal is to harness these advancements to deliver services with superior efficiency and tangible outcomes.
Our Team
Our team is built with a strong background in Software and Services, united by a shared sense of Purpose: to achieve the best outcomes for our clients. We value all our stakeholders, recognizing that People are our most important assets. We adopt a Process framework that ensures the delivery of high-quality results every time.
What Sets Us Apart
Our differentiation is straightforward: we genuinely care, we innovate, we disrupt, and we work hard.
Our Core Values:
Customer Success: Putting customers first.
Positive Feedback Loop: Embracing continuous improvement.
Pursuit & Persevere: Staying resilient and ambitious.
Integrity and Ethics: Acting with honesty and ethics.
Team & Trust: Collaborating with trust and respect.
Giving Back: Committing to community and responsibility.
Gruve is Norwegian for "To Mine or Mining Activity"
Offices: 399 Bradford St, 105, Redwood City, California 94063, US · Aurangabad, Maharashtra 431001, IN · San Francisco, CA, US · Pune, Maharastra, IN · 200 Metroplex Dr, 301, Edison, New Jersey 08817, US
Gruve was founded on the premise that new technologies in Machine Learning, Data Sciences, Artificial Intelligence, and Software Development are transforming Enterprise Services. Our goal is to harness these advancements to deliver services with superior efficiency and tangible outcomes.
Our Team
Our team is built with a strong background in Software and Services, united by a shared sense of Purpose: to achieve the best outcomes for our clients. We value all our stakeholders, recognizing that People are our most important assets. We adopt a Process framework that ensures the delivery of high-quality results every time.
What Sets Us Apart
Our differentiation is straightforward: we genuinely care, we innovate, we disrupt, and we work hard.
Our Core Values:
Customer Success: Putting customers first.
Positive Feedback Loop: Embracing continuous improvement.
Pursuit & Persevere: Staying resilient and ambitious.
Integrity and Ethics: Acting with honesty and ethics.
Team & Trust: Collaborating with trust and respect.
Giving Back: Committing to community and responsibility.
Gruve is Norwegian for "To Mine or Mining Activity"
Offices: 399 Bradford St, 105, Redwood City, California 94063, US · Aurangabad, Maharashtra 431001, IN · San Francisco, CA, US · Pune, Maharastra, IN · 200 Metroplex Dr, 301, Edison, New Jersey 08817, US