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$23/hr–$26/hr
Per diem
high school
Inclusive And Collaborative Working Environment, Professional Development Tools, Diversity And Inclusion Support
Posted 36d ago
~40 hrs/week
Responsibilities
Responsible for protecting company assets, guests, and team members from theft, fraud, and vandalism. Duties include controlling facility access, conducting patrols, and providing first aid while acting as a welcoming ambassador.
Requirements
Requires a high school diploma, a valid BC Security License, a Class 5 driver's license, and First Aid/CPR certification. Candidates should have at least two years of public-facing service experience and the ability to obtain a Gaming License.
Full job description
Position Summary
Under the general direction of the Security Manager, this position is responsible for protecting the Company's assets while being a welcoming ambassador to the Casino. Security Officers will protect all guests an d team members against theft, fraud, vandalism and abuse while delivering the highest level of service and respect to patrons and colleagues. This position will perform several varying duties throughout their shift, including controlling access to the facility and sensitive areas, escorting visitors, assisting departments, lost and found, and monitoring and recording within a daily log and assigned notebook. They may also be required to provide first aid and medical attention . Ensures adherence to the Companys policies and procedures, motivates and leads by example and supports Great Canadians learning environment while establishing a safe and welcoming work environment for all team members.
Key Accountabilities
Monitoring, documenting and reporting internal and external violations, unsafe conditions, potential hazards, suspicious persons and activities; preparing written and electronic statements
Enforcing restricted access by unauthorized persons
Observing transactions, slot drops, chip fills and transferring items to Lost & Found
Performing identification checks
Referring disputes to the Supervisor, Security
Conducting regular patrols of the interior and exterior of the property as assigned;
Escorting guests and team members
Performing crowd control as directed
Attend to first aid incidents
Assisting Supervisor, Security with enrolling guests in the Self-Exclusion program
Ensures compliance with licensing laws, health and safety and other statutory regulations
Performs other duties as assigned or directed
Education and Qualifications
High School diploma or equivalent required, post-secondary education an asset
Two (2) years of experience working with the public in a service role or in the service industry
Excellent problem solving and conflict resolution capabilities
Must have valid BC Security License
Previous experience or training in security an asset
Must have a valid class 5 drivers license
A current First Aid/CPR certification
Ability to successfully obtain a Responsible liquor service (SIR) certification
Inquisitive, investigative mind, able to identify suspicious behaviors /transactions and make sound judgments based on this
A willingness to learn, develop and achieve new skills for personal and professional development
Computer literacy in MS Office
Able to organize data with great accuracy
Knowledge of privacy legislation an asset
Self-motivator and ability to inspire other team members in enhancing the guest experience within the entertainment business
Ability to multi-task and prioritize
Ability to follow rules, regulations, policies and procedures at all times
Must be able to work independently, without close direct supervision, and apply good judgment and discretion under pressure
Ability to successfully obtain a Gaming License
Work Environment Considerations
Regular casino environment, standing and walking for long periods of time, non-traditional work hours
GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.
Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.
Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.
Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.
What's in it for you?
We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
We provide you with the tools and technology needed to delight your clients!
You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
Freedom to Innovate: supports new and better ways to be successful.
Be your Authentic Self: environment that values diversity as a source of strength.
This isn't your typical "corporate" job. We work hard and we have fun!
The only thing we don’t play games with…..is your career!
Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.
Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.
We are committed to promoting Responsible Gambling. Learn more about our commitment here,
Please note that due to the volume of applications, only those under consideration will be contacted for an interview.
Thank you for your interest in Great Canadian Entertainment!
We are the leading gaming, entertainment and hospitality company in Canada.
Industry
Gambling Facilities and Casinos
Company size
5,001-10,000 employees
Founded
1982
Headquarters
North York, Ontario
LinkedIn followers
24,049
Founded in 1982, Great Canadian Entertainment is an Ontario- based company that operates gaming, entertainment and hospitality destinations across Ontario, British Columbia, New Brunswick, and Nova Scotia. We’re driven by our vision, which is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.
Fundamental to the company's culture is its commitment to social responsibility. "Proud of our people, our business, our community" is Great Canadian Entertainment's brand that unifies the company's community, volunteering, and social responsibility efforts. Under the Proud program, Great Canadian Entertainment annually supports hundreds of charitable and non-profit organizations in Canada. In each Canadian gaming jurisdiction, a significant portion of gross gaming revenue from gaming facilities is retained by our Crown partners on behalf of their provincial government for the purpose of supporting programs like healthcare, education, and social services.
Follow us on social media for more:
Facebook: @GRTCanadian
Instagram: @GRTCanadian
Twitter: @GRTCanadian
Offices: 39 Wynford Dr, North York, Ontario M3C 3K5, CA
Casino Gaming (Slots and Table Games)Hospitality (HotelsRestaurantsConference and Meeting Facilities)Live EntertainmentHorse Racing (Standardbred and Thoroughbred)Community Gaming Centres (including Bingo)and Delivering Great Experiences and Memories!Media and EntertainmentGaming
We are the leading gaming, entertainment and hospitality company in Canada.
Industry
Gambling Facilities and Casinos
Company size
5,001-10,000 employees
Founded
1982
Headquarters
North York, Ontario
LinkedIn followers
24,049
Founded in 1982, Great Canadian Entertainment is an Ontario- based company that operates gaming, entertainment and hospitality destinations across Ontario, British Columbia, New Brunswick, and Nova Scotia. We’re driven by our vision, which is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.
Fundamental to the company's culture is its commitment to social responsibility. "Proud of our people, our business, our community" is Great Canadian Entertainment's brand that unifies the company's community, volunteering, and social responsibility efforts. Under the Proud program, Great Canadian Entertainment annually supports hundreds of charitable and non-profit organizations in Canada. In each Canadian gaming jurisdiction, a significant portion of gross gaming revenue from gaming facilities is retained by our Crown partners on behalf of their provincial government for the purpose of supporting programs like healthcare, education, and social services.
Follow us on social media for more:
Facebook: @GRTCanadian
Instagram: @GRTCanadian
Twitter: @GRTCanadian
Offices: 39 Wynford Dr, North York, Ontario M3C 3K5, CA
Casino Gaming (Slots and Table Games)Hospitality (HotelsRestaurantsConference and Meeting Facilities)Live EntertainmentHorse Racing (Standardbred and Thoroughbred)Community Gaming Centres (including Bingo)and Delivering Great Experiences and Memories!Media and EntertainmentGaming