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$72k–$99k/yr
Full-time
bachelor degree
Posted 15d ago
~40 hrs/week
Responsibilities
Responsible for the overall management, profitability, and strategic implementation of Food & Beverage outlet operations. This includes leading team members, managing labor costs, and ensuring high guest satisfaction and regulatory compliance.
Requirements
Requires post-secondary education in hospitality and at least 3 years of F&B management experience. Candidates must possess a responsible liquor service certification and the ability to obtain a Gaming License.
Full job description
Pickering Casino Resort is seeking a Food and Beverage Manager!
Position Summary
Under the general direction of the Assistant General Manager, this position is responsible for the overall management and profitability of the Food & Beverage outlet operations at the site level. Assists with the planning, directing and implementing all F&B initiatives while establishing a safe and welcoming work environment for all team members. Develops performance objectives and delivers performance evaluations for direct reports. Actively participates in the recruitment process. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.
The ideal candidate is an energetic professional with proven knowledge, skills and abilities, executing the following in support of the company’s vision, mission
and values:
Provides leadership, direction and mentoring to the F&B operation; develops performance objectives and delivers performance evaluations for direct reports
Assists in the planning, development and implementation of F&B strategic plans as directed at the site level
Maximizes the revenues of the F&B outlets while minimizing operating costs
Manages labor costs; schedules and supervises team members; verifies time and attendance; assigns shift work assignments when necessary
Assists in the promotion/marketing of the business
Offers food and beverage expertise to internal and external customers
Carries out inspections on a regular basis to ensure consistency; reports maintenance and supply deficiencies
Assists the monthly inventory count and forwards discrepancies to management
Takes action as directed on the guest satisfaction Comment Card Program (F&B)
Liaises and communicates effectively with all appropriate operational departments
Develops and cultivates strong working relationships with all stakeholders: guests, management, team members and vendors
Ensures compliance with licensing laws, health and safety and other statutory regulations
Manages other initiatives as required
Successful applicants will demonstrate the following qualifications:
Post Secondary education in hospitality or suitable combination of education and experience
Minimum 3 years F&B management experience; casino or hotel experience an asset
Responsible liquor service certification
Ability to exceed internal and external customer expectations through tim ely, effective and service oriented communication
Computer literacy in MS Office; POS experience preferred; STA experience an asset
Ability to successfully obtain a Gaming License
Work Environment Considerations
Bending, pushing, pulling, twisting, standing for extended period of time;
Fast paced with multiple priorities, deadlines and deliverables; exposure to some conflict, distress and noise;
This role requires a flexible schedule that adapts to the business needs of a 24 hour operation; will have non-traditional work hours including evening and weekend shifts.
Related keywords
Food & BeverageHospitalityCasino OperationsLiquor Service CertificationGaming LicensePOSSTAInventory ControlHealth and SafetyLabor ManagementGuest SatisfactionStrategic Planning
We are the leading gaming, entertainment and hospitality company in Canada.
Industry
Gambling Facilities and Casinos
Company size
5,001-10,000 employees
Founded
1982
Headquarters
North York, Ontario
LinkedIn followers
23,910
Founded in 1982, Great Canadian Entertainment is an Ontario- based company that operates gaming, entertainment and hospitality destinations across Ontario, British Columbia, New Brunswick, and Nova Scotia. We’re driven by our vision, which is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.
Fundamental to the company's culture is its commitment to social responsibility. "Proud of our people, our business, our community" is Great Canadian Entertainment's brand that unifies the company's community, volunteering, and social responsibility efforts. Under the Proud program, Great Canadian Entertainment annually supports hundreds of charitable and non-profit organizations in Canada. In each Canadian gaming jurisdiction, a significant portion of gross gaming revenue from gaming facilities is retained by our Crown partners on behalf of their provincial government for the purpose of supporting programs like healthcare, education, and social services.
Follow us on social media for more:
Facebook: @GRTCanadian
Instagram: @GRTCanadian
Twitter: @GRTCanadian
Offices: 39 Wynford Dr, North York, Ontario M3C 3K5, CA
Casino Gaming (Slots and Table Games)Hospitality (HotelsRestaurantsConference and Meeting Facilities)Live EntertainmentHorse Racing (Standardbred and Thoroughbred)Community Gaming Centres (including Bingo)and Delivering Great Experiences and Memories!Media and EntertainmentGaming
We are the leading gaming, entertainment and hospitality company in Canada.
Industry
Gambling Facilities and Casinos
Company size
5,001-10,000 employees
Founded
1982
Headquarters
North York, Ontario
LinkedIn followers
23,910
Founded in 1982, Great Canadian Entertainment is an Ontario- based company that operates gaming, entertainment and hospitality destinations across Ontario, British Columbia, New Brunswick, and Nova Scotia. We’re driven by our vision, which is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.
Fundamental to the company's culture is its commitment to social responsibility. "Proud of our people, our business, our community" is Great Canadian Entertainment's brand that unifies the company's community, volunteering, and social responsibility efforts. Under the Proud program, Great Canadian Entertainment annually supports hundreds of charitable and non-profit organizations in Canada. In each Canadian gaming jurisdiction, a significant portion of gross gaming revenue from gaming facilities is retained by our Crown partners on behalf of their provincial government for the purpose of supporting programs like healthcare, education, and social services.
Follow us on social media for more:
Facebook: @GRTCanadian
Instagram: @GRTCanadian
Twitter: @GRTCanadian
Offices: 39 Wynford Dr, North York, Ontario M3C 3K5, CA
Casino Gaming (Slots and Table Games)Hospitality (HotelsRestaurantsConference and Meeting Facilities)Live EntertainmentHorse Racing (Standardbred and Thoroughbred)Community Gaming Centres (including Bingo)and Delivering Great Experiences and Memories!Media and EntertainmentGaming