ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
Skills: Property management, Customer service, Tenant relations, Building maintenance, Commercialization
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
Skills: Building maintenance, Electrical troubleshooting, Plumbing, Preventive maintenance, Technical diagnostics
Wake Forest, North Carolina, United States · On-site
$22/hr–$25/hr
Mid level$6.3B raised
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
Skills: Plumbing, Carpentry, Electrical maintenance, Painting and decorating, Building maintenance
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
Skills: Maintenance, Repair, Troubleshooting, Preventative maintenance, Make-ready process
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
Skills: Maintenance, Property management, HVAC maintenance, Budgeting, Customer service
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
Skills: Cleaning, Maintenance, Inventory management, Attention to detail, Time management
Moncks Corner, South Carolina, United States · On-site
$77k–$80k/yr
Senior$6.3B raised
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
Skills: Maintenance, Repair, Preventative maintenance, Troubleshooting, Make-ready process
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
Wilmington, North Carolina, United States · On-site
$19/hr–$21/hr
Mid level$6.3B raised
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
Skills: Property management, Marketing strategy, Sales management, Leasing, Team leadership
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
Resident Services Coordinator - 1000 Jefferson Street Apartments
Hoboken, New Jersey, United States · On-site
$20/hr–$22/hr
Entry level$6.3B raised
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
Skills: Customer service, Resident relations, Property management, Event planning, Communication
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Full-time
bachelor degree
Posted 9d ago
~40 hrs/week
French
Responsibilities
The Residence Manager is responsible for the complete operational management of the student residence, including tenant relations, building maintenance, and administrative tasks. They also oversee commercial activities to ensure high occupancy rates and organize events to foster a positive community environment.
Requirements
Candidates should possess a degree in real estate, business, or hospitality, along with strong customer service and organizational skills. Proficiency in Microsoft Office and the ability to communicate effectively in English are required for this role.
Full job description
ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
JOB DESCRIPTION SUMMARY
Rattaché au Responsable des Opérations, le Responsable de site assure la gestion complète de l’immeuble qui lui est confié, dans le cadre d’un mandat de gestion pour le compte d’un propriétaire investisseur privé. Il veille au bon fonctionnement et à la tenue générale de la résidence, garantit un accueil de qualité aux locataires et contribue à maintenir un climat harmonieux au sein du site.
Doté d’un excellent sens du service, il fait preuve de disponibilité, de patience et d’écoute envers les clients. Il se distingue également par une présentation soignée et une expression orale irréprochable.
Le poste est basé à Bordeaux dans le quartier emblématique des Bassins à Flot, au sein de l’une nos résidences étudiantes Canvas Bordeaux Docks, qui compte 221 appartements.
JOB DESCRIPTION
Commerciales
Il/elle assure au cours de l’année la commercialisation des logements vacants ou en cours de libération.
Il/elle démarche et entretient si besoin des contacts avec les établissements étudiants environnants et à titre d’exemple participe aux portes ouvertes annuelles organisées par ces derniers.
Il/elle est responsable du suivi des dossiers de candidatures locataires et de l’exactitude des informations présentes sur les sites de commercialisation.
Il/elle remonte un suivi commercial hebdomadaire, portant sur l’évolution du taux de remplissage.
Il/elle participe aux préconisations tarifaires pour la campagne commerciale annuelle.
Il/elle conseille, informe et répond aux demandes des locataires ainsi qu’à celles du propriétaire en accord avec sa hiérarchie.
Relationnelles
Il/elle a la charge d’accueillir les résidents et leurs visiteurs.
Il/elle répond à l’ensemble des demandes et plaintes des résidents. Entreprend toutes les actions nécessaires pour satisfaire la résidence en conformité avec les procédures de réclamations Greystar.
Il/ elle participe, organise et anime les événements et activités au sein de la résidence.
Il/ elle recense régulièrement les nouveautés aux alentours permettant aux résidents d’accroitre leur satisfaction (bons plans, divertissements, événements locaux, points d’intérêts).
Administratives
Il/elle a la charge du montage des dossiers locataires, de la signature des baux et et de leur transmission dans les délais au service de gestion.
Il/elle est responsable du bon suivi des encaissements de ses locataires et gère, le cas échéant, le suivi des impayés.
Il/elle gère les entrées et congés des locataires avec la réalisation des états des lieux. Il/elle prépare ensuite les sorties et transmet dans les délais impartis, les décomptes de sortie au gestionnaire pour remboursement des dépôts de garantie.
Il/elle suit le renouvellement des assurances multirisques habitation des locataires.
Il/elle transmet les renseignements nécessaires aux différents services publics ou organismes telle que la Caisse des Allocations Familiales.
Techniques
Il/elle est le garant du bon état d’entretien général de l’immeuble et assure une veille technique journalière des locaux.
Il/elle veille au maintien constant d’état de propreté de la résidence.
Il/elle préconise les travaux d’entretien du bâtiment, fait réaliser les devis d’intervention et procéder aux travaux après validation du Service Technique et dans le strict respect du budget validé par le propriétaire.
Il/elle met en concurrence les fournisseurs et participe au suivi des contrats d’entretien de la résidence.
Connaissances & qualifications
Diplôme en immobilier, commerce ou hôtellerie
Maitrise de Microsoft Office (Word, Excel, Power Point & Outlook)
Familier avec l’utilisation de logiciels de property management ou hôtelier. Une formation sur nos outils sera réalisée.
Connaissances en réglementation sur la sécurité du bâtiment et des impératifs à contrôler.
Expérience accrue en termes de relations clients, gestion des plaintes et des demandes.
Grande capacité à travailler en équipe avec une grande capacité à influencer et construire des relations de qualité
Facilité à prendre une décision assumée quand cela est nécessaire.
Excellente capacité d’organisation avec une bonne priorisation des tâches.
Comprend et sait manipuler les données chiffrées pour analyser l’activité.
Sait adapter sa culture à autrui dans le but d’établir de bonnes négociations et avoir un bon relationnel avec l’ensemble des parties prenantes.
Se montrer flexible dans un environnement en constante évolution
Enthousiaste à l’idée d’offrir à l’ensemble des résidents une expérience exceptionnelle et personnalisée.
Maîtrise des bases de l’anglais, à l’écrit comme à l’oral
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
Founded in 1993, Greystar provides world-class service in the residential rental housing industry. Our innovative vertically integrated business model integrates the management, development and investment disciplines of the rental housing industry on international, regional and local levels. This unique approach and our commitment to hiring the best professionals have resulted in record growth, making us one of the most respected and trusted global real estate companies.
Because our vertically integrated business model includes both investment and service-oriented businesses, we’re able to maintain a constant presence in local markets and create value in all phases of the real estate cycle. Our international platform provides economies of scale, financial sophistication, institutional quality reporting and tremendous capital relationships, while our city offices provide local market expertise and execution.
Supported by a global team of 28,000+ employees, Greystar’s experienced and cross-functional executive team boasts on average over 23 years of industry experience and provides a diverse perspective throughout the investment process.
Over the years, Greystar has learned what’s important to people when it comes to a place to call home. That’s why we continually strive to provide beautiful living environments and innovative services that enhance the living experience. We take great pride in knowing that our homes are inviting places for residents to celebrate life’s important moments.
Privacy Policy: https://www.greystar.com/privacy
DMCA: https://www.greystar.com/terms-of-use#Copyright%20Infringement%20Policy
Offices: 465 Meeting St, Suite 500, Charleston, South Carolina 29403, US · 2525 E Camelback Rd, Suite 500, Scottsdale, Arizona 85016, US · 600 E Las Colinas Blvd, Ste 2100, Irving, TX 75039, US · 401 E Jackson St, Suite 3300, Tampa, Florida 33602, US · 1545 Peachtree St NE, Suite 700, Atlanta, Georgia 30309, US
Property Management ServicesInvestment Management Servicesand Development and Construction ServicesResidentialBuilding MaterialPropTechRentalProperty ManagementReal EstateProperty Development
Founded in 1993, Greystar provides world-class service in the residential rental housing industry. Our innovative vertically integrated business model integrates the management, development and investment disciplines of the rental housing industry on international, regional and local levels. This unique approach and our commitment to hiring the best professionals have resulted in record growth, making us one of the most respected and trusted global real estate companies.
Because our vertically integrated business model includes both investment and service-oriented businesses, we’re able to maintain a constant presence in local markets and create value in all phases of the real estate cycle. Our international platform provides economies of scale, financial sophistication, institutional quality reporting and tremendous capital relationships, while our city offices provide local market expertise and execution.
Supported by a global team of 28,000+ employees, Greystar’s experienced and cross-functional executive team boasts on average over 23 years of industry experience and provides a diverse perspective throughout the investment process.
Over the years, Greystar has learned what’s important to people when it comes to a place to call home. That’s why we continually strive to provide beautiful living environments and innovative services that enhance the living experience. We take great pride in knowing that our homes are inviting places for residents to celebrate life’s important moments.
Privacy Policy: https://www.greystar.com/privacy
DMCA: https://www.greystar.com/terms-of-use#Copyright%20Infringement%20Policy
Offices: 465 Meeting St, Suite 500, Charleston, South Carolina 29403, US · 2525 E Camelback Rd, Suite 500, Scottsdale, Arizona 85016, US · 600 E Las Colinas Blvd, Ste 2100, Irving, TX 75039, US · 401 E Jackson St, Suite 3300, Tampa, Florida 33602, US · 1545 Peachtree St NE, Suite 700, Atlanta, Georgia 30309, US
Property Management ServicesInvestment Management Servicesand Development and Construction ServicesResidentialBuilding MaterialPropTechRentalProperty ManagementReal EstateProperty Development