Austria · Remote Solely
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital…
Skills: Git, Branching Strategies, Software Development Lifecycle, Development Pipeline, Continuous Integration
Ireland · Remote Solely
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital…
Skills: Git, Branching Strategies, Software Development Lifecycle, Continuous Integration, Continuous Deployment
United States · Remote Solely
$153k–$259k/yr
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital…
Skills: People Management, Distributed Systems, Backend Engineering, Platform Engineering, Data Architecture
Australia · Remote Solely
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital…
Skills: DevSecOps, Cloud Architecture, CI/CD, SCM Migration, Technical Leadership
Remote OK
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital…
Skills: Solutions Architecture, Pre-sales, DevSecOps, CI/CD, Partner Activation
Canada · Remote Solely
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital…
Skills: People Management, Fullstack Engineering, Product-Led Growth, A/B Testing, Experimentation
United States · Remote Solely
$113k–$192k/yr
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital…
Skills: Solution Architecture, DevSecOps, CI/CD, Cloud Computing, Technical Pre-sales
United States · Remote Solely
$137k–$231k/yr
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital…
Skills: Solution Design, Technical Pre-sales, DevSecOps, CI/CD, Cloud Computing
United Arab Emirates · Remote Solely
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital…
Skills: Technical Pre-sales, Solution Design, DevSecOps, CI/CD, Cloud Computing
United Kingdom · Remote Solely
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital…
Skills: Sales Enablement, Program Management, Curriculum Development, Stakeholder Management, DevOps
United States · Remote Solely
$185k–$314k/yr
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital…
Skills: Procurement Strategy, Vendor Management, Negotiation, Risk Management, Procure-to-Pay
Singapore, Singapore · Remote Solely
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital…
Skills: Solutions Architecture, Pre-Sales, Team Management, Technical Strategy, DevSecOps
Canada · Remote Solely
$115k–$194k/yr
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital…
Skills: Social Media Marketing, Content Calendar Management, Sprout Social, Technical Content Creation, Employee Advocacy
India · Remote Solely
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital…
Skills: Engineering Management, Observability, System Design, Incident Management, API Integration
United Kingdom · Remote Solely
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital…
Skills: Calendar Management, Travel Coordination, Expense Reporting, Executive Support, Event Planning
United States · Remote OK
$154k–$231k/yr
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital…
Skills: Solution Architecture, DevSecOps, CI/CD, Cloud Computing, Technical Pre-sales
United States · Remote Solely
$203k–$346k/yr
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital…
Skills: Deal Desk Leadership, Pricing Strategy, Revenue Operations, Quote-to-Cash, Salesforce
United States · Remote Solely
$154k–$231k/yr
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital…
Skills: Pre-sales, Solution Design, DevSecOps, CI/CD, Cloud Computing
United States · Remote Solely
$137k–$231k/yr
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital…
Skills: Team Leadership, Technical Pre-sales, Solution Architecture, DevSecOps, Public Sector Strategy
France · Remote Solely
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital…
Skills: Enterprise Sales, Consultative Selling, Account Planning, Executive Relationship Management, Negotiation
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Partner with customers to translate business outcomes into actionable objectives and guide them through the GitLab platform adoption journey. Act as the primary liaison between customers and internal teams to ensure retention, growth, and overall satisfaction.
Requires technical knowledge of Git, DevSecOps, and the software development lifecycle along with prior experience in Customer Success. Candidates must be fluent in German and possess strong communication and project management skills.
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
The Customer Success Management (CSM) team focuses on the themes of align, enable, and expand. We align with customers’ desired business outcomes, enable them on their existing use cases, and work with them to expand into additional use cases, ensuring ongoing and ever-improving customer return-on-investment.
Additionally, our team serves as liaisons between the customer and the GitLab ecosystem, streamlining collaboration with Product Management, Engineering, Sales, Professional Services, and others. CSM handbook.
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
Build software faster. The DevSecOps Platform enables your entire org to collaborate around your code. We're hiring.
GitLab is the Intelligent Orchestration Platform where software teams and their AI agents stay in flow to amplify their capacity for innovation. Together, they automate repetitive tasks to plan, build, secure, test, deploy and maintain software. With GitLab, software teams spend less time on coordination overhead and more time on the next big idea. GitLab Duo Agent Platform provides AI agents that automate tasks across the software lifecycle. Agents handle code generation, security analysis, code review, CI/CD troubleshooting, and custom workflows — while teams maintain control through enterprise governance. Build what's next with us. Explore open roles and join our talent community: https://about.gitlab.com/jobs/
Offices: 268 Bush St, San Francisco, California, US
Build software faster. The DevSecOps Platform enables your entire org to collaborate around your code. We're hiring.
GitLab is the Intelligent Orchestration Platform where software teams and their AI agents stay in flow to amplify their capacity for innovation. Together, they automate repetitive tasks to plan, build, secure, test, deploy and maintain software. With GitLab, software teams spend less time on coordination overhead and more time on the next big idea. GitLab Duo Agent Platform provides AI agents that automate tasks across the software lifecycle. Agents handle code generation, security analysis, code review, CI/CD troubleshooting, and custom workflows — while teams maintain control through enterprise governance. Build what's next with us. Explore open roles and join our talent community: https://about.gitlab.com/jobs/
Offices: 268 Bush St, San Francisco, California, US
