Anchorage, Alaska, United States · On-site
About Us: For over 100 years, Girl Scouting has helped girls develop the skills and confidence they need to blossom into their best selves. From our earliest badges in electricity, aeronautics, and natural sciences to to…
Skills: Customer Service, Communication, Data Entry, Problem Solving, Retail Operations
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The Membership Support Specialist serves as a primary point of contact for members and volunteers, providing exceptional service through various communication channels. Additionally, the role manages daily operations including membership data maintenance, facility rentals, and retail support.
Candidates must have prior experience in a customer service or retail environment and possess strong communication and computer skills. The role requires the ability to work a flexible schedule, including evenings and weekends, and the capacity to handle physical tasks such as lifting up to 35 pounds.
About Us:
For over 100 years, Girl Scouting has helped girls develop the skills and confidence they need to blossom into their best selves. From our earliest badges in electricity, aeronautics, and natural sciences to today’s all girl robotics teams and cookie entrepreneurs, girls have challenged themselves through our skill-building opportunities, worked with inspiring role models and developed lifelong friendships.
At Girl Scouts of Alaska, we are dedicated to building girls of courage, confidence, and character who make the world a better place. Our mission is to empower girls through leadership experiences, skill-building opportunities, and community involvement. As part of our dynamic and passionate team, you will join a group of individuals who are committed to ensuring that girls across Alaska have the opportunities and support they need to thrive.
Position Summary:
The Membership Support Specialist is a customer-focused role that serves as one of the first points of contact for Girl Scouts of Alaska members, volunteers, families, and community partners. This position plays a key role in creating a welcoming and positive experience by providing exceptional service through phone, email, chat, and in-person interactions. Whether helping a new family join Girl Scouts, troubleshooting registration issues, assisting customers in the council store, or answering questions about programs and events, this role helps ensure every customer receives timely, accurate, and friendly support.
In addition to customer service, the Membership Support Specialist supports the day-to-day operations of the organization by maintaining accurate membership data, coordinating facility rentals, assisting with retail operations, and collaborating with departments across the council. The ideal candidate is organized, detail-oriented, enjoys problem-solving, and thrives in a fast-paced environment where no two days are the same. If you are passionate about helping others, enjoy working with technology and data, and want to make a positive impact on girls and volunteers throughout Alaska, we'd love to hear from you.
If you are committed to making a difference, seek work with lasting impact and want to help build girls of courage, confidence and character who make Alaska and the world a better place, join our team as the Membership Support Specialist. This position is based in the Anchorage Council Office. The pay for this position starts at $25.00 per hour. We offer a robust benefits package with PTO, Medical, Dental, Vision, LTD and Life Insurance, and a 403(b) with employer match.
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Join Us!
If you’re excited to support volunteers, build relationships, and help girls across Alaska thrive as leaders, we’d love to hear from you.
Girl Scouts of Alaska is an equal opportunity employer.
Girl Scouting builds girls of courage, confidence, and character who make the world a better place.
Girl Scouts of Alaska is the proven leadership development program for girls in grades K-12. Girl Scouts provides a safe, inclusive environment for Alaska’s diverse population of girls, regardless of income or socioeconomic background. Through a myriad of enriching experiences – such as troop membership, camps and outdoor education, workshops and events, and financial literacy skills gained through the Girl Scout Cookie Program – girls grow courageous and strong. Girl Scouting helps girls: • Develop their full individual potential; • Relate to others with increasing understanding, skill, and respect; • Develop values to guide their actions and provide the foundation for sound decision-making; and • Contribute to the improvement of society through their abilities, leadership skills, and cooperation with others Building on the traditional values of the Girl Scout movement, we meet the needs of girls in Alaska today. Girl Scout Mission: Girl Scouting builds girls of courage, confidence, and character who make the world a better place.
Offices: 2000 W International Airport Rd, Suite C-1, Anchorage, Alaska 99502, US
View all jobs at Girl Scouts of AlaskaGirl Scouting builds girls of courage, confidence, and character who make the world a better place.
Girl Scouts of Alaska is the proven leadership development program for girls in grades K-12. Girl Scouts provides a safe, inclusive environment for Alaska’s diverse population of girls, regardless of income or socioeconomic background. Through a myriad of enriching experiences – such as troop membership, camps and outdoor education, workshops and events, and financial literacy skills gained through the Girl Scout Cookie Program – girls grow courageous and strong. Girl Scouting helps girls: • Develop their full individual potential; • Relate to others with increasing understanding, skill, and respect; • Develop values to guide their actions and provide the foundation for sound decision-making; and • Contribute to the improvement of society through their abilities, leadership skills, and cooperation with others Building on the traditional values of the Girl Scout movement, we meet the needs of girls in Alaska today. Girl Scout Mission: Girl Scouting builds girls of courage, confidence, and character who make the world a better place.
Offices: 2000 W International Airport Rd, Suite C-1, Anchorage, Alaska 99502, US
View all jobs at Girl Scouts of Alaska