Savannah, Georgia, United States · Hybrid
$18/hr–$25/hr
Description A successful Payment Services Associate I will: · Review and process ATM/ITM check deposits · Review and process Remote Check Deposits · Review and process Fed Check Returns · Post Web Payments/Offset Fees in…
Skills: Accounting, Balancing procedures, Card servicing, Member service, Microsoft Office
Savannah, Georgia, United States • Hybrid
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The Payment Services Associate I is responsible for processing various financial transactions including ATM/ITM deposits, ACH programs, and wire transfers. They also manage card disputes, maintain general ledger accuracy, and ensure compliance with regulatory standards like BSA/AML and NACHA.
Candidates must have at least one year of experience in a financial institution and possess basic knowledge of accounting and card servicing procedures. Proficiency in Microsoft Office, particularly Excel, and strong organizational skills are essential for this role.
Description
A successful Payment Services Associate I will:
· Review and process ATM/ITM check deposits
· Review and process Remote Check Deposits
· Review and process Fed Check Returns
· Post Web Payments/Offset Fees including reversals due to returns
· Perform all operational duties related to the Credit Union's ACH and Share Draft programs, including processing, maintenance, posting exceptions, member bill pay exceptions, and member support
· Review and process debit and credit card disputes by tracking fraud cases, completing account memo entries, and monitoring case progress, status changes, and final resolution to ensure accurate and timely processing
· Handle deceased member notifications
· Perform card-related maintenance issues to include troubleshooting, travel notes, fraud alerts, etc.
· Enter Indirect Dealer ACH payments and GL entries for approval by second party
· Review/work various reports
· Review various general ledger accounts for posting accuracies
· Handle Visa Account Updater (VAU) requests
· Post various GL journal entries as needed and assigned
· Wire transfers (input outgoing/post incoming) and update monthly wire log
· Provide support services to branch staff and other departments as necessary
· Organize and maintain electronic and/or paper filing systems for all department files
· Identify potentially fraudulent transactions and escalate suspicious activity as appropriate
· Ensure compliance with NACHA Operating Rules, Regulation E, Regulation CC, BSA/AML requirements, OFAC regulations, and other applicable laws and policies
· Maintain accurate records and documentation for audits and regulatory examinations
· Participate in testing and implementation of new payment products, software updates, and system enhancements
· Other duties as assigned
Requirements
The following skill requirements are essential:
Minimum of 1 year experience in a financial institution required.
Our mission is to make a positive difference for our members and the communities we serve!
Like all Credit Unions, Georgia Heritage Federal Credit Union is a not-for-profit financial cooperative. We have enjoyed a long, remarkable history as one of the oldest locally owned financial institutions in the area. The Union Bag Federal Credit Union was organized on April 15, 1940, to serve the employees of the Union Bag Corporation working at the Savannah paper factory. In 1966, the Credit Union changed its name to Union Camp Savannah Federal Credit Union to coincide with the new name of its sponsor group. Having remained a single sponsor organization for 59 years, the Credit Union changed its name to Georgia Heritage FCU in 1999 when Union Camp was purchased by International Paper. In 2006, the Credit Union received a community charter, which allows anyone who lives, works, worships or attends school in Chatham, Effingham and Bryan counties to join. We are owned and operated by our members, and exist solely for the purpose of serving our members' best interests. Our vision is to build lifelong relationships with everyone we serve.
Offices: 1085 West Lathrop Avenue, Savannah, GA 31415, US · 102 Park Avenue, Pooler, GA 31322, US · 5745 GA-21, Rincon, Georgia 31326, US · 200 Stephenson Ave, #100, Savannah, Georgia 31405, US
Our mission is to make a positive difference for our members and the communities we serve!
Like all Credit Unions, Georgia Heritage Federal Credit Union is a not-for-profit financial cooperative. We have enjoyed a long, remarkable history as one of the oldest locally owned financial institutions in the area. The Union Bag Federal Credit Union was organized on April 15, 1940, to serve the employees of the Union Bag Corporation working at the Savannah paper factory. In 1966, the Credit Union changed its name to Union Camp Savannah Federal Credit Union to coincide with the new name of its sponsor group. Having remained a single sponsor organization for 59 years, the Credit Union changed its name to Georgia Heritage FCU in 1999 when Union Camp was purchased by International Paper. In 2006, the Credit Union received a community charter, which allows anyone who lives, works, worships or attends school in Chatham, Effingham and Bryan counties to join. We are owned and operated by our members, and exist solely for the purpose of serving our members' best interests. Our vision is to build lifelong relationships with everyone we serve.
Offices: 1085 West Lathrop Avenue, Savannah, GA 31415, US · 102 Park Avenue, Pooler, GA 31322, US · 5745 GA-21, Rincon, Georgia 31326, US · 200 Stephenson Ave, #100, Savannah, Georgia 31405, US
