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risr/ logorisr/

Business Development Specialist

Melbourne, Victoria, Australia · Remote OK

$115k–$130k/yr

Mid level

Full-time, permanent position. The role is based in the state of Victoria, and the company works remotely. Salary: $115,000 to $130,000 (depending on experience) plus super, and profit share. Application closing date: 13…

Skills: Lead Generation, Market Research, Relationship Building, Commercial Negotiation, Proposal Development

risr/ logo

Business Development Specialist

risr/

Melbourne, Victoria, Australia • Remote OK

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Mid level

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  • $115k–$130k/yr
  • Full-time
  • Superannuation, Profit Share, Annual Health And Well-being Allowance, Confidential Mental Health Support, Paid Internet And Mobile Phone, Flexible Working Hours
  • Posted 4d ago
  • ~40 hrs/week
  • Remote in Victoria, Australia

Responsibilities

Drive business growth by identifying new market opportunities and converting leads into long-term partnerships through outbound campaigns and research. Manage the full sales cycle from first contact to contract signature while collaborating with marketing and customer success teams.

Requirements

Requires at least 3 years of business development experience, ideally in SaaS for higher education or health professional education. Must possess strong negotiation skills, a proactive attitude for remote work, and the ability to translate customer challenges into value-based solutions.

Full job description

Full-time, permanent position. The role is based in the state of Victoria, and the company works remotely.

Salary: $115,000 to $130,000 (depending on experience) plus super, and profit share.

Application closing date: 13th July 2026

Why this role exists

Our customers rely on the risr/ platform to deliver high-stakes and workplace-based assessments that really matter to institutions, professionals, and ultimately patient care. For our software to have the impact it’s designed for, customers need to be onboarded smoothly, configured well, and confident using it independently or as part of a managed service.

For risr/ to keep delivering that impact, we need to reach the institutions and markets that don’t yet know us and turn early interest into long-term partnerships.

This role exists to drive that growth: identifying new market opportunities through comprehensive market research and targeted outbound campaigns, and developing and nurturing strong relationships with prospective customers so that leads become lasting partnerships.

The role at a glance

As a member of the Business Development team, you will be accountable for driving business growth by identifying new market opportunities and converting them into long-term partnerships.

You will lead outbound campaigns and market research to find new prospects, build relationships with prospective customers and industry influencers, and own opportunities from first contact through to contract signature.

You will work closely with the marketing, technical sales and customer success teams to convert leads into long-term partnerships and ensure a smooth handover once a customer is won.

What you’ll be doing

Finding and winning new business

  • Lead generation: Developing strategies to attract new prospects in both new and current markets, via outbound campaigns, direct outreach and industry events.
  • Market research: Identifying new market opportunities and potential customer groups.
  • Relationship building: Establishing connections with potential customers and industry influencers.
  • Owning opportunities: Using your tenacity to drive conversion of leads through to commercial proposal and contract signature, and being the point of contact for the customer throughout the sales process.
  • Proposal development: Preparing tailored, high-quality commercial proposals for prospective customers, and working with our Technical Sales team to develop competitive bid proposals.
  • Attending industry events: Representing risr/ at conferences, trade shows, and networking events.

Collaborating across teams

  • Collaborating with Marketing: Working closely with the risr/ marketing team to develop and lead sales campaigns.
  • Collaborating with the wider sales team: Working with Business Development colleagues to develop and execute sales campaigns and the wider business development strategy. Partnering with our Account and Relationship Management teams to share insights, nurture opportunities, and ensure a smooth transition between opportunity win and customer success.
  • Collaborating with Customer Success colleagues: Ensuring a smooth transition for customers into implementation by documenting and communicating key details, expectations, and nuances about the customer’s needs.
  • Teamwork: Building and maintaining close relationships with your colleagues and team to work within a self-managed team.

Knowing our platform, products and market

  • Platform knowledge: Maintaining a good understanding of the risr/ platform, its products and key differentiators, and working with the Technical Sales and BA teams to clearly articulate the unique functionality and benefits of our SaaS solutions.
  • Market awareness: Providing insights internally on market needs and trends to inform product development at a high level through appropriate channels.

Owning your targets and pipeline

  • New customer acquisition: Accountable for meeting targets related to bringing in suitable new customers from new and existing markets.
  • Revenue growth: Responsible for contributing to risr/’s overall revenue through new business.
  • Pipeline management: Maintaining an accurate and up-to-date sales pipeline, logging, maintaining and progressing leads and opportunities in our CRM. This is critical to helping our teams succeed and to identifying where to focus energy and resources.
  • Reporting: Providing regular updates on business development activities and outcomes to risr/ using synchronous and asynchronous methods.
What success looks like
  • New customers are won from both new and existing markets, contributing measurably to risr/’s revenue growth.
  • The sales pipeline is accurate, up to date, and provides the team with a clear view of where to focus their energy and resources.
  • Prospective customers experience risr/ as a knowledgeable, trusted partner from first contact through to contract signature.
  • Won opportunities transition smoothly into implementation, with the Customer Success team set up to succeed.
  • Insight from the market flows back into risr/, informing campaigns, sales strategy and product direction.

We’re more interested in how you think and work than ticking every box, but experience that will help you succeed includes:

Essential

  • At least 3 years of experience in a Business Development role, ideally within SaaS (Software as a Service), focused on delivering solutions related to higher education or health professional education.
  • Digital transformation exposure utilising SaaS solutions and services.
  • A proven understanding of commercial decision-making, with experience negotiating with prospective customers.
  • The ability to build a pipeline of qualified opportunities and to continuously identify and develop areas to campaign or build strategic growth plans.
  • The ability to demonstrate a deep understanding of a customer’s high-level strategy and objectives, and to translate customer challenges into value-based solutions.
  • A collaborative approach to sales and relationship building, working routinely with technical sales, marketing, subject matter experts and the development team.
  • Strong problem-solving skills. The ability to devise commercial, technical and creative solutions alongside team members.
  • Clear, concise and consistent communication in written and spoken English, both internally and externally.
  • Self-starting initiative, with the ability to execute against commercial strategies you have ownership over, while managing multiple customers simultaneously.
  • Strong time management. The ability to prioritise tasks, set goals and allocate time wisely while remaining adaptable to unexpected events.
  • A proactive, positive, can-do attitude suited to a self-managed, remote working culture.
  • A curious, experimental relationship with AI. You try things, reflect on what works, and embed it into how you actually work, not just how you think about working.

Desirable

  • Experience building networks and working within the higher education or health sector.
  • Knowledge of the Australian and New Zealand education and business landscape, trends, challenges, opportunities, buying styles and behaviours.
  • Experience with Monday.com for information sharing and process oversight.
Working at risr/

We’re a flat-structured, forward-thinking organisation built on trust, transparency, and autonomy, with a focus on digital self-management. We keep things simple, collaborate openly, and focus on doing the right thing, even when it’s harder.

We work remotely, and while there may occasionally be out-of-hours or on-site work (particularly around exams), we’re thoughtful about balance and flexibility.

  • Fully remote working
  • Freedom to choose your equipment and learning
  • A high-trust, low-bureaucracy environment
  • Open-book finances and full salary transparency
  • Generous salary, enhanced parental leave, and profit share
  • £1,200 (local currency equivalent) annual health and well-being allowance
  • Confidential mental health support
  • Paid for internet and mobile phone
  • Truly flexible working hours
  • No set annual leave limit. You are expected to take at least 29 days.
  • 25% of the company's profits are shared equally across the global team
How we hire

We want to make sure we're a great fit for each other! Here is a breakdown of our application and interview process:

  • Step 1: Application Review (complete by 20th July): Our team will review your application. If we believe you have what we're looking for, we'll invite you to the next stage.
  • Stage 1: The Intro (Remote): A quick video submission answering a few questions on your own time. Submissions must be made by 2nd August.
  • Stage 2: The Group Collaboration (Remote): A practical team interview with other candidates. Save the date: This will happen on 12th August at 16:00 AEST.
  • Stage 3: The Deep Dive (Remote): An interview with some of the team you will work alongside to discuss more about your skills and goals. Week beginning 17th August.
  • Stage 4: The Final Meetup (In-Person): A face-to-face meeting with some of our Australian team members. Week beginning 24th August.

If you believe this is the role for you, please continue to fill out the application form. Please note that we want to hear from you as an individual when you apply to work at risr/, and that all content in your application should be original and your own. Applications without a cover letter will be unsuccessful.

Come and join us, we promise you won’t have worked for a company quite like it!


risr/ is an equal opportunities employer, and we do not exclude people on the grounds of sex, gender preference or reassignment, pregnancy, parental status, race, marital / relationship status, disability, age, religion, belief or sexual orientation.

Related keywords

SaaSBusiness DevelopmentHigher EducationHealth Professional EducationDigital TransformationCRMMonday.comLead GenerationMarket ResearchCommercial ProposalsPipeline ManagementOutbound CampaignsValue-based SolutionsRemote WorkB2B Sales

About risr/

LinkedInVisit site

Technology to enable every ambition

Industry
IT Services and IT Consulting
Company size
11-50 employees
Founded
2000
LinkedIn followers
3,352

We offer assessment and lifelong learning through one integrated platform, giving our customers the control and clarity they need to drive better learning. Our three powerful modules make up the risr/ platform. risr/apply enables your users to apply and pay for their exams, training, events and memberships - all in one place. risr/assess provides everything you need to manage and deliver exams and assessments; from creation, preparation and delivery to analysis, reporting and feedback. risr/advance gathers evidence of your users’ training & CPD progress, providing them with the insights they need throughout their own learning journeys. Established in 2000 as Fry-IT and now trading as risr/.

Offices: London, GB · Toronto, CA · Sydney, AU

AssessmentSoftwareExaminationRevalidationEducationMedicineCMSe-assessmente-learningOSCE
View all jobs at risr/

About risr/

LinkedInVisit site

Technology to enable every ambition

Industry
IT Services and IT Consulting
Company size
11-50 employees
Founded
2000
LinkedIn followers
3,352

We offer assessment and lifelong learning through one integrated platform, giving our customers the control and clarity they need to drive better learning. Our three powerful modules make up the risr/ platform. risr/apply enables your users to apply and pay for their exams, training, events and memberships - all in one place. risr/assess provides everything you need to manage and deliver exams and assessments; from creation, preparation and delivery to analysis, reporting and feedback. risr/advance gathers evidence of your users’ training & CPD progress, providing them with the insights they need throughout their own learning journeys. Established in 2000 as Fry-IT and now trading as risr/.

Offices: London, GB · Toronto, CA · Sydney, AU

AssessmentSoftwareExaminationRevalidationEducationMedicineCMSe-assessmente-learningOSCE
View all jobs at risr/

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