United States · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Guest Relations, Reservation Management, Seating Coordination, Customer Service, Communication
Lanai City, Hawaii, United States · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Guest Service, Court Reservations Management, Facility Maintenance, Hospitality Standards, Communication Skills
Paris, Ile-de-France, France · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Table Service, Tray Handling, Table Setting, Customer Relations, Teamwork
Paris, Ile-de-France, France · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Mediterranean Cuisine, Food Preparation, Plating, Hygiene and Safety Standards, Kitchen Organization
Lanai City, Hawaii, United States · On-site
$70k–$78k/yr
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Event Planning, Client Relationship Management, Budgeting, Inventory Management, Staff Training
Lanai City, Hawaii, United States · On-site
$70k–$75k/yr
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Luxury Hospitality, Concierge Services, Member Relationship Management, Golf Operations, Guest Experience Management
Houston, Texas, United States · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Upscale Food Service, Tray Carrying, English Communication, Problem Solving, Teamwork
Santa Fe, New Mexico, United States · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Guest Service, Table Setting, Food Running, Tray Carrying, Communication
Whistler, British Columbia, Canada · On-site
$26/hr–$27/hr
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Pastry Preparation, Dessert Execution, Food Safety, Hygiene Standards, Kitchen Operations
Tunis, Tunis, Tunisia · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Revenue Growth, Client Relationship Management, Strategic Sales, Account Management, Prospecting
Saint-Jean-Cap-Ferrat, Provence-Alpes-Côte d'Azur, France · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Room cleaning techniques, Attention to detail, Luxury hospitality standards, French fluency, English proficiency
Saint-Jean-Cap-Ferrat, Provence-Alpes-Côte d'Azur, France · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Facility Maintenance, Plumbing, Carpentry, Electrical Maintenance, Preventive Maintenance
Saint-Jean-Cap-Ferrat, Provence-Alpes-Côte d'Azur, France · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Mixology, Cocktail Preparation, Customer Service, Table Service, Bar Maintenance
Saint-Jean-Cap-Ferrat, Provence-Alpes-Côte d'Azur, France · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Stewarding Management, Hospitality Operations, Luxury Service Standards, Team Supervision, Hygiene and Safety Compliance
Red Sea, Egypt · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Front Desk Supervision, Guest Service Recovery, Team Development, Luxury Hotel Operations, VIP Guest Handling
Dubai, Dubai, United Arab Emirates · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Housekeeping, Cleaning, Attention To Detail, English Communication, Luxury Hotel Standards
Casablanca, Casablanca-Settat, Morocco · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Guest Relations, Reservation Management, Communication Skills, Computer Literacy, Food And Beverage Operations
Budapest, Central Hungary, Hungary · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Revenue Optimization, Forecasting, Pricing Strategy, Distribution Strategy, Commercial Acumen
Saint-Jean-Cap-Ferrat, Provence-Alpes-Côte d'Azur, France · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Technical Strategy, Team Leadership, HVAC, Plumbing, Electrical Systems
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Pastry Arts, Plated Desserts, Chocolate Work, Sugar Work, Confectionery
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Host/ess is responsible for creating a welcoming first impression by greeting guests and managing reservations and seating. They ensure a smooth flow of service and communicate guest preferences to the service team to personalize the dining experience.
Candidates must have legal US work authorization and obtain a TB clearance card and Hawaii Food Handler's Card. Physical ability to stand for long periods and lift up to 50lbs is required, along with availability for weekends and holidays.
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
HOST/ESS
Sensei Lāna’i, A Four Seasons Resort, is looking for a Host/ess who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams’ have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.
WHAT YOU’LL DO
The Host/ess creates a warm and welcoming first impression by greeting guests, managing reservations and seating arrangements, and ensuring a smooth flow of service throughout the dining experience. Responsibilities include, but are not limited to:
Welcome guests, manage reservations, coordinate seating arrangements, and ensure an efficient flow of service while creating a warm and inviting first impression
Introduce guests to the restaurant concept, menu offerings, and daily specials; escort guests to their tables and communicate dining preferences and special requests to the service team
Maintain an organized, clean, and guest-ready host stand, waiting area, menus, and reservation records in accordance with presentation standards
Accurately manage guest information, preferences, special occasions, and requests within reservation systems, utilizing guest profiles to deliver personalized and anticipatory service
Support restaurant operations during high-volume periods and special events, including assisting with table setup, breakdown, and maintenance of table décor and ambiance elements
Respond promptly and professionally to guest inquiries, concerns, and feedback, ensuring a positive dining experience and high levels of guest satisfaction
And More!
WHAT TO BRING
Successful candidate must possess legal work authorization in United States
The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required.
Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card
Hawaii Food Handler’s Card is required for this role
Ability to stand for extended periods, lift up to 50lbs, and push/pull as needed during shifts
JOIN OUR ‘OHANA & ENJOY OUR AMAZING BENEFITS:
Hourly Rate: $23.64
100% Employer contributed Medical, Dental, and Vision benefits
Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc.) as well as Paid Time Off & Holiday Pay
Inclusive and diverse employee engagement & recognition events all year-round
Complimentary stays and exclusive discounts at Four Seasons Worldwide
Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
Comprehensive learning and development programs to help you master your craft
Energizing Employee Culture where you are encouraged to be your true self!
And so much more!
We look forward to receiving your application!
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
Learn more about what it's like to work at Four Seasons Resorts Lana’i, visit us:
Four Seasons opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 130 hotels and resorts, and more than 55 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. To learn more about our career opportunities, visit fourseasons.com/careers. For more information and reservations, visit fourseasons.com. For the latest news, visit press.fourseasons.com.
Offices: 1165 Leslie Street, Toronto, Ontario M3C 2K8, CA · 10100 Carthay Dr, Lake Buena Vista, FL 32830, US · Quai des Bergues 33, Geneva, GE 1201, CH · 190 Orchard Blvd, Singapore, Singapore 248646, SG · 4591 Blackcomb Way, Whistler, BC V0N 1B4, CA
Four Seasons opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 130 hotels and resorts, and more than 55 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. To learn more about our career opportunities, visit fourseasons.com/careers. For more information and reservations, visit fourseasons.com. For the latest news, visit press.fourseasons.com.
Offices: 1165 Leslie Street, Toronto, Ontario M3C 2K8, CA · 10100 Carthay Dr, Lake Buena Vista, FL 32830, US · Quai des Bergues 33, Geneva, GE 1201, CH · 190 Orchard Blvd, Singapore, Singapore 248646, SG · 4591 Blackcomb Way, Whistler, BC V0N 1B4, CA
