South San Francisco, California, United States · On-site
$170k–$200k/yr
About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We des…
Skills: Lifecycle Marketing, CRM Execution, Customer Journey Mapping, Braze, A/B Testing
Fort Worth, Texas, United States · Hybrid
$60k–$90k/yr
About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We des…
Skills: Construction Administration, Contract Management, Budget Tracking, Invoice Review, Document Control
South San Francisco, California, United States · On-site
About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We des…
Skills: Analytical Problem Solving, Spreadsheet Proficiency, Data Analysis, Written Communication, Verbal Communication
South San Francisco, California, United States · On-site
$145k–$225k/yr
About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We des…
Skills: Hardware Validation, People Management, Battery Testing, Electric Propulsion, Test Automation
Esparto, California, United States · On-site
$43/hr–$50/hr
About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We des…
Skills: Flight Test Operations, Systems Engineering, Data Analysis, Incident Response, Resource Planning
South San Francisco, California, United States · On-site
$65k–$80k/yr
About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We des…
Skills: Customer Support, Operations Management, Quality Assurance, Process Improvement, SOP Documentation
South San Francisco, California, United States · On-site
$200k–$260k/yr
About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We des…
Skills: Quantitative Risk Analysis, Fault Tree Analysis, FMEA, Risk Modeling, Systems Engineering
South San Francisco, California, United States · On-site
About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We des…
Skills: Technical Program Management, Hardware Project Delivery, Strategic Roadmapping, Systems Thinking, Risk Management
South San Francisco, California, United States · On-site
$113k–$300k/yr
About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We des…
Skills: Analytical Modeling, Strategic Planning, Business Operations, Cross-functional Coordination, Forecasting
South San Francisco, California, United States · On-site
About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We des…
Skills: Program Management, Risk Mitigation, Cross-functional Leadership, Technical Communication, Timeline Definition
Phoenix, Arizona, United States · On-site
About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We des…
Skills: Technical Sales, Project Management, Solution Design, Site Layout Design, Permitting
South San Francisco, California, United States · On-site
About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We des…
Skills: 3D CAD Software, NX, GD&T, Manufacturing Process Design, APQP
South San Francisco, California, United States · On-site
$28/hr–$30/hr
About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We des…
Skills: Shipping and Receiving, Inventory Management, Warehouse Management Systems (WMS), Material Handling Equipment, Cycle Counting
South San Francisco, California, United States · Hybrid
$230k–$275k/yr
About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We des…
Skills: Cloud Security, Application Security, Threat Modeling, Secure SDLC, IAM
Cleveland, Ohio, United States · On-site
About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We des…
Skills: Aircraft Maintenance, UAS Maintenance, Troubleshooting, Mechanical Integration, Electrical Integration
Dallas, Texas, United States · On-site
About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We des…
Skills: Fleet Maintenance, Vehicle Operations, Logistical Coordination, Equipment Handling, OSHA Compliance
Esparto, California, United States · On-site
About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We des…
Skills: Airspace Monitoring, Collision Avoidance, UAS Testing, Safety Advocacy, Communication
Houston, Texas, United States · On-site
About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We des…
Skills: Aircraft Maintenance, Troubleshooting, Mechanical Integration, Electrical Assembly, Precision Hand Tools
South San Francisco, California, United States · On-site
$160k–$220k/yr
About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We des…
Skills: Quantitative Risk Analysis, Fault Tree Analysis, FMEA, Hazard Analysis, Systems Engineering
Phoenix, Arizona, United States · On-site
About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We des…
Skills: Aircraft Maintenance, UAS Maintenance, Troubleshooting, Mechanical Integration, Electrical Integration
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Own the end-to-end creation and optimization of personalized lifecycle campaigns across email, push, and SMS to drive customer activation and retention. Develop automated workflows and triggered journeys while collaborating with cross-functional teams to align with business priorities.
Requires 7+ years of experience in lifecycle, CRM, or growth marketing with hands-on expertise in platforms like Braze. Candidates must be comfortable operating in ambiguous environments and possess strong project management and analytical skills.
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
Zipline is looking for a Lifecycle & CRM Manager to help build and scale our consumer lifecycle marketing engine. This person will support the strategy, execution, and optimization of campaigns that drive customer activation, repeat purchase, retention, reactivation, and long-term engagement.
This role sits at the intersection of always-on lifecycle marketing, CRM execution, and demand-generation campaign planning. You will help build triggered journeys across key customer moments while also supporting ad hoc campaigns tied to seasonal moments, city-level priorities, partner-driven demand.
The ideal candidate is both strategic and hands-on. You are comfortable building from scratch, operating with ambiguity, creating structure where there is limited process, and collaborating across Marketing, Commercial, Creative, Data, Growth, Field, Community, Merchandising, and Operations teams.
This is a great role for someone who wants to help shape an early lifecycle function while still being close to campaign execution, customer insights, and business impact.
This role is located out of our South San Francisco, HQ. We are willing to relocate for the right candidate!
The starting cash range for this role is $170,000 - $200,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.
Zipline was founded to create the first logistics system that serves all humans equally. Our aim is to solve the world’s most urgent and complex access challenges. Leveraging expertise in robotics and autonomy, Zipline designs, manufactures and operates the world’s largest automated delivery system. Zipline serves tens of millions of people around the world and is making good on the promise of building an equitable and more resilient global supply chain. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart and enabling leading healthcare providers to bring care into the home in the United States, Zipline is transforming the way goods move. By transitioning to clean, electric, instant logistics, we can decarbonize delivery, decrease road congestion, and reduce fossil fuel consumption and air pollution, while providing equitable access for billions of people. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Zipline is inspiring people, governments, and businesses to imagine what is possible when goods can move as seamlessly as information. To join the team, check out our career page: https://flyzipline.com/careers/
Offices: 333 Corey Way, South San Francisco, California 94080, US
Zipline was founded to create the first logistics system that serves all humans equally. Our aim is to solve the world’s most urgent and complex access challenges. Leveraging expertise in robotics and autonomy, Zipline designs, manufactures and operates the world’s largest automated delivery system. Zipline serves tens of millions of people around the world and is making good on the promise of building an equitable and more resilient global supply chain. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart and enabling leading healthcare providers to bring care into the home in the United States, Zipline is transforming the way goods move. By transitioning to clean, electric, instant logistics, we can decarbonize delivery, decrease road congestion, and reduce fossil fuel consumption and air pollution, while providing equitable access for billions of people. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Zipline is inspiring people, governments, and businesses to imagine what is possible when goods can move as seamlessly as information. To join the team, check out our career page: https://flyzipline.com/careers/
Offices: 333 Corey Way, South San Francisco, California 94080, US
