Flynn Fitness is one of seven premier brands of Flynn Group, which has grown to be the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands…
Skills: Customer Service, Communication Skills, Computer Proficiency, Attention To Detail, Problem-solving
Flynn Fitness is one of seven premier brands of Flynn Group, which has grown to be the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands…
Skills: Customer Service, Communication, Computer Proficiency, Attention To Detail, Punctuality
Flynn Fitness is one of seven premier brands of Flynn Group, which has grown to be the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands…
Skills: Customer service, Computer proficiency, Attention to detail, Punctuality, Reliability
Established in 2021, Flynn Wendy’s has swiftly become a key player within the Flynn Group, owning and operating over 190 Wendy’s restaurants across the District of Columbia, Maryland, Pennsylvania, Utah, Virginia, and We…
Skills: Restaurant Operations, Team Leadership, Mentoring, Staff Development, Financial Management
Flynn Group, founded by Greg Flynn started its journey with the acquisition of 8 Applebee’s in 1999. Over the next two decades we grew by building new stores and acquiring other franchise operators to become the largest …
Skills: Leadership, Coaching, Team Development, Time Management, Organizational Skills
Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new …
Planet Fitness prides itself on creating a unique environment where anyone – and we mean anyone – can be comfortable. A diverse, Judgement Free Zone® where a lasting, active lifestyle can be built. This product is a tool…
Are you ready to take your career to new heights and join our industry leading team of Area Directors? Working with Flynn Pizza Hut as an Area Director will provide you the training to develop and build on your managemen…
Flynn Group, founded by Greg Flynn started its journey with the acquisition of 8 Applebee’s in 1999. Over the next two decades we grew by building new stores and acquiring other franchise operators to become the largest …
Flynn Group, founded by Greg Flynn started its journey with the acquisition of 8 Applebee’s in 1999. Over the next two decades we grew by building new stores and acquiring other franchise operators to become the largest …
Flynn Group, founded by Greg Flynn started its journey with the acquisition of 8 Applebee’s in 1999. Over the next two decades we grew by building new stores and acquiring other franchise operators to become the largest …
Skills: Customer service, Communication, Guest relations, Teamwork, Time management
Are you ready to take your career to new heights and join our industry leading team of Area Directors? Working with Flynn Pizza Hut as an Area Director will provide you the training to develop and build on your managemen…
Taco Bell joined Flynn Group in 2013 with the acquisition of 76 restaurants. Since then, we have more than tripled in size to become the 3rd largest Taco Bell franchisee in the world and growing. We believe that our succ…
Roxbury Township, New Jersey, United States · On-site
$17/hr–$19/hr
Entry level$300M raised
Flynn Fitness is one of seven premier brands of Flynn Group, which has grown to be the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands…
Skills: Customer Service, Computer Proficiency, Attention To Detail, Punctuality, Reliability
San Bernardino, California, United States · On-site
$70k–$73k/yr
Mid level$300M raised
Flynn Fitness is one of seven premier brands of Flynn Group, which has grown to be the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands…
Skills: Customer Service, Communication, Problem Solving, Club Performance, Team Leadership
Taco Bell joined Flynn Group in 2013 with the acquisition of 76 restaurants. Since then, we have more than tripled in size to become the 3rd largest Taco Bell franchisee in the world and growing. We believe that our succ…
Taco Bell joined Flynn Group in 2013 with the acquisition of 76 restaurants. Since then, we have more than tripled in size to become the 3rd largest Taco Bell franchisee in the world and growing. We believe that our succ…
Skills: Customer service, Food safety, Food quality assurance, Teamwork, Communication
Flynn Fitness is one of seven premier brands of Flynn Group, which has grown to be the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands…
Skills: Customer Service, Communication Skills, Problem-solving, Attention To Detail, Teamwork
Established in 2021, Flynn Wendy’s has swiftly become a key player within the Flynn Group, owning and operating over 190 Wendy’s restaurants across the District of Columbia, Maryland, Pennsylvania, Utah, Virginia, and We…
Established in 2021, Flynn Wendy’s has swiftly become a key player within the Flynn Group, owning and operating over 190 Wendy’s restaurants across the District of Columbia, Maryland, Pennsylvania, Utah, Virginia, and We…
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$17/hr–$19/hr
Full-time
Posted 9d ago
~40 hrs/week
Responsibilities
The Member Services Representative is responsible for providing exceptional customer service, greeting members, and assisting with inquiries. They also perform facility maintenance, including cleaning equipment and managing the front desk area.
Requirements
Candidates should possess basic computer proficiency, strong communication skills, and a customer-service-oriented mindset. The ability to perform physical tasks such as standing for extended periods and lifting up to 75 pounds is required.
Full job description
Flynn Fitness is one of seven premier brands of Flynn Group, which has grown to be the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee’s, Arby’s, Panera Bread, Pizza Hut, Taco Bell, Wendy’s and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.
Planet Fitness prides itself on creating a unique environment where anyone – and we mean anyone – can be comfortable. A diverse, Judgement Free Zone® where a lasting, active lifestyle can be built. This product is a tool, a means to an end; not a brand name or a mold-maker, but a tool that can be used by anyone. As we evolve and educate ourselves, we will seek to perfect this safe, energetic environment, where everyone feels accepted and respected.
We are searching for a Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional “Judgement Free” member experience!
Skills Required
Customer Service experience preferred.
Basic computer proficiency and strong attention to detail.
Consistent punctuality and reliability.
Strong communication skills.
Ability to work well in a team environment.
Willingness to learn and adapt.
Problem-solving mindset.
Ability to follow instructions and complete tasks independently.
Essential Duties and Responsibilities
Greet members and guests, always providing exceptional customer service.
Answer phones courteously and assist callers with a variety of questions.
Check members in and provide club tours to prospective members.
Communicate updates and events to members and guests.
Respond to member questions and concerns in a timely and professional manner.
Conduct beverage or merchandise purchases on the point-of-sale system.
Utilize POS system to assist with new memberships and existing membership questions.
Go above and beyond to keep the front desk area and lobby clean and orderly.
Regular cleaning and upkeep of the facility, including exercise equipment, amenities, windows, mirrors, trash removal, and re-racking weights.
Support team operations by adapting to new policies, procedures, and systems, and completing required company training as assigned.
Frequent restroom/locker room cleaning and stocking.
Complete company assigned trainings and additional learning as directed.
Physical Demands
Ability to stand for extended periods during shifts.
Frequent walking throughout the facility.
Occasional lifting and carrying of items up to 75 pounds, with or without reasonable accommodation.
Reaching, bending, and kneeling as needed for cleaning and stocking tasks.
Ability to work in a busy, noisy fitness environment.
Will occasionally use or be around standard cleaning products; appropriate safety procedures and protective equipment are provided.
Compensation Member Services Representative (Overnight): $17 to $19 per hour
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
Leading Owner + Operator of Eight Premier Franchises
Industry
Restaurants
Company size
10,001+ employees
Founded
1998
Headquarters
Independence, Ohio
LinkedIn followers
47,056
Total funding
$300M
Founded by Greg Flynn in 1999, Flynn Group has grown from a small Applebee's operator and developer in Washington State into the world's largest franchise operator and one of the 20 largest foodservice companies in the United States. Today, Flynn Group owns and operates a diversified portfolio of iconic brands, including 430+ Applebee's, 280+ Taco Bell, 360+ Arby's, 130+ Panera Bread, 930+ Pizza Hut, 190+ Wendy's, 100+ Planet Fitness clubs, and 7 Brew Coffee locations across 44 U.S. states. The company's international footprint also includes 280+ Pizza Hut and Wendy's restaurants in Australia. Altogether, Flynn Group's portfolio includes more than 2,600 restaurants and fitness clubs, generating $4.5 billion in annual sales and employing 80,000 team members.
Flynn Group’s primary mission is to be the premier operator within each of its brands. In pursuit of this mission, Flynn has developed a uniquely empowering culture and a relatively de-centralized operating structure which enable our leaders to take a long-term view of success and to invest appropriately in our people and assets to produce sustainable premier results. Though large, Flynn remains entrepreneurial in its spirit and DNA, while also maintaining a highly inclusive and collaborative culture. The team shares a communal sense of pride and a deep connection to achieving the company’s mission and success.
Flynn Group, a franchisee unlike any other, is centered around providing growth opportunities to our loyal and dedicated team members. Our size, scale and structure allow us to commit to employee development and growth, empowering you to OWN your full potential. We invest in our people giving you access to training and development programs, mentorship, and career development resources. Our success to date and future growth potential is entirely due to our consistent, unique, and unbelievably strong culture.
Offices: 6200 Oak Tree Blvd, Independence, Ohio 44131, US
Fast foodCasual DiningHospitalityFitnessand BeveragesRestaurantsFood and Beverage
Leading Owner + Operator of Eight Premier Franchises
Industry
Restaurants
Company size
10,001+ employees
Founded
1998
Headquarters
Independence, Ohio
LinkedIn followers
47,056
Total funding
$300M
Founded by Greg Flynn in 1999, Flynn Group has grown from a small Applebee's operator and developer in Washington State into the world's largest franchise operator and one of the 20 largest foodservice companies in the United States. Today, Flynn Group owns and operates a diversified portfolio of iconic brands, including 430+ Applebee's, 280+ Taco Bell, 360+ Arby's, 130+ Panera Bread, 930+ Pizza Hut, 190+ Wendy's, 100+ Planet Fitness clubs, and 7 Brew Coffee locations across 44 U.S. states. The company's international footprint also includes 280+ Pizza Hut and Wendy's restaurants in Australia. Altogether, Flynn Group's portfolio includes more than 2,600 restaurants and fitness clubs, generating $4.5 billion in annual sales and employing 80,000 team members.
Flynn Group’s primary mission is to be the premier operator within each of its brands. In pursuit of this mission, Flynn has developed a uniquely empowering culture and a relatively de-centralized operating structure which enable our leaders to take a long-term view of success and to invest appropriately in our people and assets to produce sustainable premier results. Though large, Flynn remains entrepreneurial in its spirit and DNA, while also maintaining a highly inclusive and collaborative culture. The team shares a communal sense of pride and a deep connection to achieving the company’s mission and success.
Flynn Group, a franchisee unlike any other, is centered around providing growth opportunities to our loyal and dedicated team members. Our size, scale and structure allow us to commit to employee development and growth, empowering you to OWN your full potential. We invest in our people giving you access to training and development programs, mentorship, and career development resources. Our success to date and future growth potential is entirely due to our consistent, unique, and unbelievably strong culture.
Offices: 6200 Oak Tree Blvd, Independence, Ohio 44131, US
Fast foodCasual DiningHospitalityFitnessand BeveragesRestaurantsFood and Beverage