Overland Park, Kansas, United States · On-site
Job DetailsLevel: EntryJob Location: CHQ - Overland Park, KS 66211Position Type: Full TimeJob Category: Customer ServiceSUMMARY Airshare is a company that values its people and recognizes their contributions to the succe…
Skills: Customer Service, Relationship Building, Organization, Travel Booking, Itinerary Planning
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Responsible for concierge-level client requests, including scheduling ground transportation and catering. The role involves maintaining vendor relationships and managing client files to ensure seamless trip execution.
Requires 2+ years of high-end corporate customer service experience with a strong preference for travel booking and itinerary coordination. Candidates must be proficient in research tools and capable of managing multiple tasks in high-pressure environments.
Job DetailsLevel: EntryJob Location: CHQ - Overland Park, KS 66211Position Type: Full TimeJob Category: Customer ServiceSUMMARY
Airshare is a company that values its people and recognizes their contributions to the success of the organization. We believe in teamwork and collaboration to ensure that customers are safely and punctually transported to their destinations. Whether you work as a pilot, mechanic, or part of the operations team, Airshare acknowledges the critical role each individual plays in the seamless execution of every trip. The company prides itself on delivering exceptional service and has fostered a dynamic and rewarding culture.
The Client Travel Coordinator is a priority support position that is responsible for concierge-level client requests. This position requires the highest levels of relationship-building skills, customer service, organization, and work ethic in a fast-paced environment. This position will require you to work in the office located in Overland Park, KS. This is not a remote or hybrid role. Your schedule will be full-time, working 40 hours a week. Tuesday – Saturday from 9:00 am to 6:00 pm.
Schedule and follow up on ground transportation and catering
Develop and maintain relationships with vendors
Provide solutions while keeping costs in mind
Negotiate cost reductions and recover no-show fees
Accurately update client files
Notifications to FBO of expected services
QualificationsThe qualified candidates will have 2+ years of high-end customer service experience in a corporate environment.
Previous experience booking travel and reservations, with itinerary planning and coordination, is strongly preferred
Highly proficient in utilizing multiple internet, research, and purchasing tools
Understanding priorities and urgent requests as delegated by management
Ability to effectively prioritize and manage multiple tasks in high-pressure situations while developing a rapport with the client and its travelers
Excellent critical thinking, analytical, and problem-solving skills
Ability to respond to change
Ability to work independently and within a team, developing strategies and action plans, and implementing goals and objectives
Medical, dental, and vision insurance – if you choose to participate, coverage will commence on the first day of the month following your date of hire
Airshare offers a no-cost medical and dental option at the employee level
Optional supplemental insurance benefits (accident, hospital indemnity, critical illness, life, short-term/long-term disability, and pet)
Company-paid term life insurance equal to 1.5 times your annual salary
Two 401(k) retirement plans with employer match – you will be eligible to participate on the first of the month following 30 days of employment
PTO is accrued based on the length of employment
11 holidays per year
Access to relocation flights
FREE Full Size on-site Gym with locker rooms and Sauna
Group Fitness Classes and various activities (pickleball, running club, ping pong, etc.)
FREE Access to Bicycle sharing
Indoor and Outdoor Common areas with WIFI
On-site café and Food Truck on Wednesdays
Amazon Delivery lockers
Airshare is an Equal Opportunity-Affirmative Action Employer – Minority/Female / Disability / Veteran / Gender Identity / Sexual Orientation
Airshare is one of the fastest-growing private aviation companies in the country. Our services include Aircraft Management, Fractional Ownership, EMBARK Jet Cards, and Charter Services. We work with a very upscale and diverse clientele, encompassing business owners, corporate executives, and high-net-worth individuals.
Offices: 6240 Sprint Parkway, Suite 300, Overland Park, Kansas 66211, US · 501 NW Lou Holland Drive, Suite 215, Kansas City, MO 64116, US · 3406 N Jabara Rd, Wichita, Kansas 67226, US · 200 Lear Jet Lane, Tulsa, OK 74132, US · 151 Texas Way, Hangar 21-N, Fort Worth, Texas 76106, US
Airshare is one of the fastest-growing private aviation companies in the country. Our services include Aircraft Management, Fractional Ownership, EMBARK Jet Cards, and Charter Services. We work with a very upscale and diverse clientele, encompassing business owners, corporate executives, and high-net-worth individuals.
Offices: 6240 Sprint Parkway, Suite 300, Overland Park, Kansas 66211, US · 501 NW Lou Holland Drive, Suite 215, Kansas City, MO 64116, US · 3406 N Jabara Rd, Wichita, Kansas 67226, US · 200 Lear Jet Lane, Tulsa, OK 74132, US · 151 Texas Way, Hangar 21-N, Fort Worth, Texas 76106, US
