India · Hybrid
As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebr…
Skills: Customer Service, Communication Skills, Active Listening, Interpersonal Skills, Data Maintenance
pune, Maharashtra, India · On-site
Automation Testing with Java,Selenium (2–5 years)Finance Domain Transfer Agency Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant is…
Skills: Java, Selenium WebDriver, Automation Testing, Manual Testing, Transfer Agency
New York, New York, United States · On-site
Job Description Why This Role Matters This is not a traditional pricing analyst role focused solely on reporting and maintenance. You will have the unique opportunity to help shape pricing strategy for some of FIS's most…
Skills: Pricing Strategy, Commercial Analysis, Revenue Growth, Financial Modeling, Cross-functional Collaboration
Georgia, United States · On-site
Job Description Job Description As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our col…
Skills: Machine Operation, Equipment Setup, Quality Control, Packaging, Data Entry
Georgia, United States · On-site
Job Description As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work tog…
Skills: Machine Operation, Quality Control, Production Scheduling, Packaging, Data Entry
India · On-site
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and w…
Skills: ISO/IEC 27001:2022, TISAX, Risk Assessment, ISMS Implementation, Internal Auditing
Florida, United States · On-site
Job Description The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pa…
Skills: AI Legal Advisory, Regulatory Compliance, EU AI Act, Financial Services Regulation, Data Privacy
Jacksonville, Florida, United States · On-site
Job Description We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. …
Skills: Information Security, Project Management, Stakeholder Management, IT General Controls, Risk Analysis
Ohio, United States · On-site
Job Description About the role: Sets up and operates a variety of automated machines (e.g. several different folders, Muller, die cutter or cutter) used in the production of the company's product. Responsible for the ove…
Skills: Machine Operation, Quality Inspection, Equipment Setup, Packaging, Data Entry
Warsaw, Masovian Voivodeship, Poland · Remote OK
$120k–$132k/yr
The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact — in their careers and communities. We deliver innovation that advances the way the world pays, banks and …
Skills: Business Systems Analysis, Financial Services Software, Technical Specifications, SLA Management, Issue Resolution
pune, Maharashtra, India · On-site
QA Automation & Manual Testing with Playwright,Selenim – Pune Location Role Summary The Engineer Lead, Quality is responsible for leading the Quality Engineering function to ensure delivery of high-quality, secure, and c…
Skills: Playwright, Selenium, Test Automation, Manual Testing, API Testing
pune, Maharashtra, India · On-site
About the team We are FIS Capital Markets Shared Technical Services Group, providing Test Automation solutions to our FIS Capital Markets products Clients. About the role As an Automation Test Engineer, you will be respo…
Skills: Selenium WebDriver, Java, TestNG, JUnit, Git
Wisconsin, United States · On-site
Job Description Job Title Product Manager II, Technical Intro: Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity…
Skills: Product Management, Payment Solutions, Client Relationship Management, Business Requirements Analysis, Product Lifecycle Management
Illinois, United States · On-site
Job Description We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities.…
Skills: Remittance Processing, Payment Processing, Research and Adjustment, Exception Item Processing, Written Communication
Jacksonville, Florida, United States · On-site
Job Description At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleague…
Skills: Proposal Writing, RFP Management, Project Coordination, Content Management, Editing
India · Hybrid
As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebr…
Skills: Customer Service, Verbal Communication, Written Communication, Active Listening, Interpersonal Skills
Wisconsin, United States · On-site
Job Description Are you FIS? At FIS, our technology powers the world’s economy. We bring innovation to life for banks, businesses and communities—and we’re committed to building diverse, inclusive teams that deliver the …
Skills: Outbound Prospecting, Cold Calling, Pipeline Generation, Consultative Selling, Payments Technology
Massachusetts, United States · On-site
Job Description The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pa…
Skills: Remittance Processing, Payment Processing, Written Communication, Oral Communication, Problem Solving
Warsaw, Masovian Voivodeship, Poland · On-site
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and w…
Skills: Service Delivery Management, SLA Achievement, Incident Management, Change Management, Customer Relationship Management
pune, Maharashtra, India · On-site
Production Support (2-4 years) – Night Shifts - Pune Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services …
Skills: Production Support, User Access Management, Service Desk, Incident Management, Ticketing Tools
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The role involves verifying and inputting customer requests for mutual fund transaction operations while ensuring quality standards are met. Responsibilities include maintaining shareholder data, producing customer correspondence, and identifying process improvement opportunities.
Candidates should be MBA Finance freshers (2025) or have 1 to 2 years of experience in international calling processes. Strong communication skills and the ability to work a night shift (7:30 PM to 4:30 AM) are required.
As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?
About Team:
The Transfer Agency is a division responsible for Transaction Operations, Processing, and associated functions of mutual funds for various clients.
At FIS we provide service to clients via various channels like Transaction processing, calls & correspondence etc. The customer support may include but not limited to Accounts set up, Shareholder data maintenance, liquidation & overall record keeping.
What you will be doing:
Verifying and inputting customer requests to ensure information is correct and in good order and takes appropriate action.
Performing quality control activities to ensure quality standards are met.
Producing template email or written correspondence to customers, when appropriate
Adhering to all policies & procedure guidelines and divisional operational metrics/standards to achieve operational, productivity and quality
Adhering to all fund/company policies and regulatory controls/requirement
Identifying improvement opportunities to streamline business processes resulting in greater efficiencies, productivity and/or service
Guiding/mentoring peers on less complex processes
Excellent customer service skills that build high levels of customer satisfaction
Strong phone, verbal and written communication skills, along with active listening
Customer focus and adaptability to different personality types
Demonstrates effective people skills and sensitivities when dealing with others
Ability to work both independently and in a team environment
Excellent communication and interpersonal skills
Excellent knowledge of Customer Services; Global mindset (Desirable)
MBA Finance fresher 2025 or 1 to 2 Years of experience from international calling process
Looking for an immediate joiner
Shift timing – 7:30 PM to 4:30 AM and Hybrid model.
What we offer you:
A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:
A voice in the future of fintech.
Always-on learning and development.
Collaborative work environment.
Opportunities to give back.
Competitive salary and benefits.
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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