Job DetailsLevel: EntryJob Location: Wolflin - Amarillo, TX 79109Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NoneJob Shift: DayJob Category: Retail Banking
Job Summary: Responsible for completing financial transactions, as well as educating and referring customers to the Banks products and services.
Education/Experience: A minimum of the following education/experience is required:
A High School Diploma/GED; equivalent experience: 1 year of experience is equal to 1 year of education.
A minimum of 1 years experience in banking and/or cash handling related field is required.
Job Specific Responsibilities
Accepts deposits, verifies cash, cashes checks.
Processes cash withdrawals, collection items, cash advances, transfer of funds requests, and stop payment orders.
Accepts payments for loans.
Balances and services ATM as needed.
Completes Currency Transaction Reports.
Balances coin machine.
Orders cash and currency.
Process customer check orders.
Redeems savings bonds.
Promotes the bank's products and services; consistently cross-sells bank products at every opportunity.
Balances drawer daily.
May be responsible for bank opening/closing.
Answers customer questions and attempts to resolve customer problems.
Follows teller policy.
Promote and maintain positive relations with all contacts, customers and potential customers.
Other duties as assigned.
Required Technical Knowledge
General computer skills
Microsoft Office, specifically Word and Excel
Expectations of an Employee
Treat all customers and fellow employees with respect
Exceed customer expectations
Meet customer needs
Conduct interactions with honest, ethical, and strong moral principles
Perform at the highest level
Take responsibility for actions
Do what is expected
Lead by example
Work as a team
Efficiently share information in a collaborating and proactive manner
Pay attention to detail
Solve problems
Make sound decisions
Manage time effectively
Prioritize effectively
Perform multiple tasks simultaneously
Show up for work and be on time
Comply with all laws and regulations
Complete all required training
Supervisory Responsibilities: None
Amount of Travel: None
Physical Requirements
May need to sit/stand for long periods of time
Sustained visual concentration while working at the computer
Typing on a keyboard for long periods of time
Handle high stress environment
May have to lift heavy bags of coins
Benefits Include
Medical, Rx, Dental, and Vision insurance
HSA, FSA, and Limited FSA
Employer paid and voluntary Life Insurance/AD&D
Short-Term Disability
Long-Term Disability
Accident/Hospital Indemnity/Critical Illness voluntary plans
Identify Theft Protection
401k with employer match
Vacation, Sick Leave, and Holiday pay
Tuition Reimbursement
Gym membership discounts
Annual payrate increases
Incentive based bonuses
It is the policy of FirstBank Southwest to provide equal opportunity employment (EOE) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FirstBank Southwest will provide reasonable accommodations for qualified individuals with disabilities. FirstBank Southwest is an affirmative action employer.