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Jobs at First Bank (Now Hiring) — 45 open

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Personal Banker I

Fuquay-Varina, North Carolina, United States · On-site

Mid level$165M raised

SUMMARY: The position of Personal Banker I is responsible for ensuring the customer’s needs are achieved by conducting a thorough financial needs assessment and recommending the most appropriate products and servic…

Skills: Financial Needs Assessment, Customer Relationship Management, Account Opening, Loan Processing, Sales

First Bank logoFirst Bank

Bank Teller / Client Service Representative – Lake St. Louis

Saint Charles County, Missouri, United States · On-site

$15/hr–$19/hr

Entry level$165M raised

Bank Teller First Bank is hiring a Bank Teller to support our branch clients through accurate teller transactions, cash handling, client service, digital banking support, and needs-based referrals in a retail banking env…

Skills: Bank Teller Experience, Cash Handling, Customer Service, Client Service, Retail Banking

First Bank logoFirst Bank

Personal Banker I

Aberdeen, North Carolina, United States · On-site

Mid level$165M raised

SUMMARY: The position of Personal Banker I is responsible for ensuring the customer’s needs are achieved by conducting a thorough financial needs assessment and recommending the most appropriate products and servic…

Skills: Financial Needs Assessment, Relationship Management, Account Opening, Loan Processing, Customer Service

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Credit Analyst

LaBelle, Florida, United States · On-site

Entry level$165M raised

Description Summary: Evaluates the financial condition of individuals and businesses applying for credit with the bank. Reports to: Chief Credit Officer Essential Duties and Responsibilities: Analyzes loan data on new, r…

Skills: Financial Analysis, Credit Analysis, Loan Data Analysis, Financial Reporting, Credit Inquiries

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Teller I

Charlotte, North Carolina, United States · On-site

Entry level$165M raised

SUMMARY: The position of Teller I is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes c…

Skills: Cash Handling, Customer Service, Bank Operations, Cross-selling, Vault Management

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Audit & Collections Analyst

Greenville, South Carolina, United States · On-site

Mid level$165M raised

SUMMARY: We are seeking an analytical and proactive professional to support the management and performance of our dealer portfolio. This role combines collections, risk identification, and account analysis, with a strong…

Skills: Collections, Risk Identification, Account Analysis, Data Analysis, Customer Interaction

First Bank logoFirst Bank

Teller I

Angier, North Carolina, United States · On-site

Entry level$165M raised

SUMMARY: The position of Teller I is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes c…

Skills: Cash Handling, Customer Service, Bank Operations, Cross-selling, Vault Management

First Bank logoFirst Bank

Personal Banker I

Columbia, South Carolina, United States · On-site

Mid level$165M raised

SUMMARY: The position of Personal Banker I is responsible for ensuring the customer’s needs are achieved by conducting a thorough financial needs assessment and recommending the most appropriate products and servic…

Skills: Financial Needs Assessment, Customer Relationship Management, Account Opening, Loan Processing, Regulatory Compliance

First Bank logoFirst Bank

Personal Banker III

Albemarle, North Carolina, United States · On-site

Senior$165M raised

SUMMARY: The position of Personal Banker III is responsible for ensuring the customer’s needs are achieved by conducting a thorough financial needs assessment and recommending the most appropriate products and serv…

Skills: Financial Needs Assessment, Relationship Management, Loan Processing, Account Opening, Customer Service

First Bank logoFirst Bank

Personal Banker - Universal Banker- Arnold

Arnold, Missouri, United States · On-site

$16/hr–$21/hr

Entry level$165M raised

Personal Banker/Universal Banker - Arnold, MO Branch In this role, you will create and deliver an exceptional client experience while building and strengthening customer relationships. You will serve as a trusted financi…

Skills: Client Relationship Management, Financial Needs Assessment, Cross-selling, Consumer Banking, Digital Banking

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Part Time Bank Teller - Universal Banker - Graham Rd

Florissant, Missouri, United States · On-site

$15/hr–$19/hr

Entry level$165M raised

Bank Teller/Universal Banker - Graham Road Branch Schedule: Monday 9 AM–5 PM | Thursday 11 AM–5 PM | Friday 9 AM–5 PM Are you an experienced Bank Teller, Retail Banker, or customer service professional who enjoys helping…

Skills: Customer Service, Cash Handling, Financial Transactions, Client Relationship Management, Referrals

First Bank logoFirst Bank

Lending Associate II

Albemarle, North Carolina, United States · On-site

Mid level$165M raised

SUMMARY: A Lending Associate is a development position whereby the individual will expect to convert into a lender within 36 months. The position of a Lending Associate is responsible for reviewing financial information …

Skills: Credit Underwriting, Financial Analysis, Loan Review, Cash Flow Analysis, Risk Assessment

First Bank logoFirst Bank

Roving Teller

Leland, North Carolina, United States · On-site

Entry level$165M raised

SUMMARY: The position of Roving Teller is responsible for the same duties as a normal Teller with the only major difference being “roving” from branch to branch within a region - performing routine and interm…

Skills: Cash Handling, Customer Service, Bank Operations, Cross-selling, Vault Management

First Bank logoFirst Bank

Roving Teller

Leland, North Carolina, United States · On-site

Entry level$165M raised

SUMMARY: The position of Roving Teller is responsible for the same duties as a normal Teller with the only major difference being “roving” from branch to branch within a region - performing routine and interm…

Skills: Cash Handling, Customer Service, Bank Operations, Cross-selling, Vault Management

First Bank logoFirst Bank

Banking Operations & Process Analyst

Dunn, North Carolina, United States · On-site

Mid level$165M raised

SUMMARY The Banking Operations & Process Analyst is a member of the Deposit Operations team which oversees account origination and maintenance functions across the bank. This role is new to the bank and intended to help …

Skills: Workflow Analysis, Process Improvement, Banking Operations, User Acceptance Testing, Root Cause Analysis

First Bank logoFirst Bank

Banking Operations & Process Analyst

Dunn, North Carolina, United States · On-site

Mid level$165M raised

SUMMARY The Banking Operations & Process Analyst is a member of the Deposit Operations team which oversees account origination and maintenance functions across the bank. This role is new to the bank and intended to help …

Skills: Workflow Analysis, Process Improvement, Banking Operations, User Acceptance Testing, Root Cause Analysis

First Bank logoFirst Bank

Customer Support Specialist I

Asheville, North Carolina, United States · On-site

Entry level$165M raised

SUMMARY: The position of Customer Support Specialist provides for efficient and effective service to customers, prospective customers and branch personnel via inbound telephone calls, email requests, secure messages, cha…

Skills: Customer Service, Retail Banking, Problem Solving, Conflict Resolution, Active Listening

First Bank logoFirst Bank

Customer Support Specialist I

Asheville, North Carolina, United States · On-site

Entry level$165M raised

SUMMARY: The position of Customer Support Specialist provides for efficient and effective service to customers, prospective customers and branch personnel via inbound telephone calls, email requests, secure messages, cha…

Skills: Customer Service, Retail Banking, Problem Solving, Conflict Resolution, Active Listening

First Bank logoFirst Bank

Residential MTG Construction Specialist

Asheville, North Carolina, United States · On-site

Mid level$165M raised

SUMMARY: The Position of Residential Mortgage Construction Specialist is responsible for performing assigned duties relating to the administration of residential, non-commercial construction in a timely, accurate and pro…

Skills: Construction Loan Administration, Loan Draw Calculation, Inspection Report Review, Loan Documentation, Compliance Monitoring

First Bank logoFirst Bank

Residential MTG Construction Specialist

Asheville, North Carolina, United States · On-site

Mid level$165M raised

SUMMARY: The Position of Residential Mortgage Construction Specialist is responsible for performing assigned duties relating to the administration of residential, non-commercial construction in a timely, accurate and pro…

Skills: Construction Loan Administration, Loan Draw Calculation, Inspection Report Review, Loan Documentation, Time Management

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Showing 1–20 of 45

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Personal Banker I

First Bank

Fuquay-Varina, North Carolina, United States • On-site

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  • Full-time
  • high school
  • Posted 4d ago
  • ~40 hrs/week

Responsibilities

The Personal Banker I conducts financial needs assessments to recommend appropriate products and manages both service window transactions and account openings. They are responsible for generating leads, maintaining customer relationships, and ensuring adherence to banking regulations and internal policies.

Requirements

Candidates must have a high school diploma or GED and 1 to 3 years of banking or customer sales experience. Proficiency in computer operations and a valid driver's license are required to support multiple branch locations.

Full job description

SUMMARY:

The position of Personal Banker I is responsible for ensuring the customer’s needs are achieved by conducting a thorough financial needs assessment and recommending the most appropriate products and services that fulfills the customer’s immediate and future financial needs.  Under direct supervision, the Personal Banker I will generate leads, build new and maintain existing customer relationships, resulting in outcomes that define great customer experience.  The Personal Banker I is accountable for delivering clarity to customers through simplicity, guidance, and know-how and does this both at the service window, as well as through needs assessment and sales. This level is based on 1 to 3 years of banking experience or previous Teller or experience in a customer contact/sales position or equivalent.

 

ESSENTIAL FUNCTIONS:

  • Coordinates both the Personal Banker and Service Representative functions in the delivery of efficient, accurate and professional service that defines great customer experience.
  • Provides transactional support to the Service Area (Tellers) as well as dual control functionality as applicable (75%).
  • Opens all types of personal and business accounts and prepare related documentation (25%).
  • Inputs and closes personal loan applications including DDA lines of credit and credit card applications.
  • Assists customers with requests, complaints, research and follows-up on details to resolve matters to the customer's satisfaction as it may relate to:
    1. Deposit accounts
    2. Debit and Credit cards
    3. Safe deposit boxes
    4. Official checks
    5. Any other bank product or service
  • Processes non-post report, wire transfers, credit card orders, address changes, check and deposit slip orders, endorsement stamp orders and any other related branch reporting or process.
  • Be familiar with all security procedures of Branch, including opening & closing, personnel safety, and Bank procedures.
  • Interfaces with customers via telephone or in person. 
  • Must be able to support multiple branch locations as needed.
  • Exhibits effective communication

Generates and maintains profitable customer relationships while satisfying and exceeding customer financial needs and expectations, thereby defining great customer experience.

  • Achieves activity and growth goals as well as customer satisfaction objectives.
  • Engages in outbound calling and needs assessment as assigned by the Bank Manager to generate qualified referrals for alternative products, channels and other lines of business to meet goals.
  • Meets or exceeds all established activity goals (face to face appointments, voice to voice calls, etc.) to drive sales and referral results. 
  • Have an understanding and apply basic sales skills and product knowledge including deposit and loan products.
  • Adherence to all operational, regulatory and security requirements, directives and procedures while minimizing losses.
  • Adheres to regulatory and compliance criteria in regard to opening deposit accounts, adhering to operational and screening processes.
  • Inputs and follows through with loan applications following operational and regulatory requirements.
  • 100% adherence to branch’s internal policies and procedures to ensure 100% pass rates of internal audits.
  • Completes annual compliance courses.
  • Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
  • Adheres to all levels of our Service Excellence standards.
  • Performs other duties as required.

GENERAL QUALIFICATIONS:

Knowledge & Experience:  These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position.   Individual abilities may result in some deviation from these guidelines.

 

  • High school diploma or general education degree (GED); or the equivalent combination of education and experience.
  • Work related experience could consist of reception or secretarial duties in a business environment.   
  • Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
  • Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
  • Excellent organizational and time management skills – ability to work with minimal supervision.
  • Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
  • Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.

 

Physical Demands/Work Environment:  Vision, hearing, speech, dexterity, visual concentration.  A valid driver’s license is required.  Must have the ability to stand, walk, sit and use hands and fingers.  Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled.  The environment is a professional office with standard office equipment.

 

Cognitive Requirements:  Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations’ environment.  Must be able to pay close attention to detail and be able to work as a member of a team.  Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations’ situations.  Must have the ability to exercise discretion as well as appropriate judgments when necessary.

                      

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   

Related keywords

Personal BankingDDA Lines Of CreditCredit Card ApplicationsBank Secrecy ActAnti-Money Laundering ActWire TransfersDeposit AccountsInternal AuditsFinancial ServicesCustomer ExperienceComplianceRetail Banking

About First Bank

LinkedInVisit site

Our 100+ year history of independent family ownership allows us to relentlessly focus on our clients'​ long term goals.

Industry
Banking
Company size
1,001-5,000 employees
Founded
1910
LinkedIn followers
22,658
Total funding
$165M

First Bank is a privately held, family-owned bank built for clients who think beyond the next transaction and focus on what comes next across years, decades, and generations. For more than a century, First Bank has been guided by multi-generational ownership and leadership. That perspective shapes how we serve family-owned and privately held businesses: with patience, continuity, and a long-term view of capital, growth, and transition. We understand that for these businesses, financial decisions are rarely isolated. They’re connected to family legacy, leadership succession, and the future of the enterprise itself. Our relationship-driven approach is grounded in stewardship. We invest in lasting partnerships, deep industry expertise, and thoughtful growth so our clients can make confident decisions today while preparing for the realities of tomorrow. Through dedicated teams and specialized resources, including our Center for Family Owned Businesses, we support founders, current leaders, and next generation decision makers as their needs evolve. With a strong presence across the Midwest, California, and Texas, First Bank combines the stability of family ownership with the scale, technology, and capabilities required to serve complex businesses in dynamic markets. We are intentionally built to adapt, grow, and remain relevant so our clients can do the same, generation after generation. Member FDIC. Equal Housing Lender. First Bank does not use LinkedIn as a client service tool and users should refrain from posting personal information. Please contact the First Bank Service Center for client service needs. Privacy policy: https://www.first.bank/About/Disclosures/Privacy-Statement

Personal BankingWealth ManagementBrokerage ServicesMortgageCommercial LendingSmall Business BankingTreasury Managementand Nonprofit BankingFinanceBanking
View all jobs at First Bank

About First Bank

LinkedInVisit site

Our 100+ year history of independent family ownership allows us to relentlessly focus on our clients'​ long term goals.

Industry
Banking
Company size
1,001-5,000 employees
Founded
1910
LinkedIn followers
22,658
Total funding
$165M

First Bank is a privately held, family-owned bank built for clients who think beyond the next transaction and focus on what comes next across years, decades, and generations. For more than a century, First Bank has been guided by multi-generational ownership and leadership. That perspective shapes how we serve family-owned and privately held businesses: with patience, continuity, and a long-term view of capital, growth, and transition. We understand that for these businesses, financial decisions are rarely isolated. They’re connected to family legacy, leadership succession, and the future of the enterprise itself. Our relationship-driven approach is grounded in stewardship. We invest in lasting partnerships, deep industry expertise, and thoughtful growth so our clients can make confident decisions today while preparing for the realities of tomorrow. Through dedicated teams and specialized resources, including our Center for Family Owned Businesses, we support founders, current leaders, and next generation decision makers as their needs evolve. With a strong presence across the Midwest, California, and Texas, First Bank combines the stability of family ownership with the scale, technology, and capabilities required to serve complex businesses in dynamic markets. We are intentionally built to adapt, grow, and remain relevant so our clients can do the same, generation after generation. Member FDIC. Equal Housing Lender. First Bank does not use LinkedIn as a client service tool and users should refrain from posting personal information. Please contact the First Bank Service Center for client service needs. Privacy policy: https://www.first.bank/About/Disclosures/Privacy-Statement

Personal BankingWealth ManagementBrokerage ServicesMortgageCommercial LendingSmall Business BankingTreasury Managementand Nonprofit BankingFinanceBanking
View all jobs at First Bank

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