Jobs at First Abu Dhabi Bank (FAB) (Now Hiring) — 23 open

Job Purpose:

• Succession the Transfer Agency Services Manager/AVP in handling and processing the operations & automations.

• Communicating with many entities (Clients/Counterparties/Fund administration) both local and global.

• Responsible for building the required operational infrastructure of diverse Funds products like mutual funds, fixed income funds, hedge funds, structured funds , ETFs., etc., and Clients’ requirements.

Key Accountabilities:

Policies, Systems, Processes & Procedures 

 Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.

 Demonstrate compliance to organization’s values and ethics at all times to support the establishment of a value drive culture within the bank. 

Continuous Improvement 

§ Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction. 

Reporting

§ Assist in the preparation of timely and accurate statements and reports to meet clients’ & department requirements, policies and quality standards.

Job Context:

• Performing transactions related to investors: subscriptions, capital calls, redemptions, distributions, & transfer of shares/units

• Processing of Financial & Non-Financial transactions through internal systems as per regulatory and client requirement

• Daily & weekly reconciliations of positions and Transactions. Investigation and resolution of recon breaks

• Review AML/KYC documents for all entity types, i.e., Corporates, foundation/charities, institutional investors, retail investors, HNIs, designated bodies, etc. 

• Ensure all clients’ & investors’ KYC records are compliant with regulatory standards.

• Tracking and periodic renewal of KYC documents by ensuring timely communication and collection of information.

• Retain/archiving of investor and client documentation ensuring a full audit trail exists for subsequent retrieval.

• Review and investigate Alerts generated by the system and resolving it with various discounting factors as per Sanctions/PEP guidelines.

• Hands-on Fund Setup, Investor Setup, Company Setup, Contacts, and circulation list updates over internal applications

• Handling and processing of Payout transactions (units Dividend, cash dividend, Early Bonus, Coupon payment, etc)

• Client & Investor reporting – ensure all reports are prepared with 100% accuracy and delivered on time.

• Assisting the Account Managers of Fund Services by fulfilling the reporting duties in connection with FATCA and CRS regulations

• Assist with Tax audits and tax returns. Provide reports as per clients’ requirements.

• Coordinate and support Fund Accounting with all NAV processes – calculation & publishing of NAV.

• Checking funds NAVs are updated correctly in the system and if any discrepancy, contact the related parties to resolve.

• Checking the daily report of subscription/redemption figures that will be used in the calculation of the end of day NAV.

• Data Management – Create and maintain Investor Data as per clients’ & regulatory requirement. Ensure 100% accuracy.

• Reviewing and processing of Management / Performance fees and incentive fees

• Prepare and print confirmation letters to be sent to unit holders for subscription, redemption and switching.

• Support all adhoc requests received from clients & assigned by Manager, as per department guidelines and procedures.

• Support all internal/external audit activity by providing support in relation to TA documents/information.

• Communicating/escalating issues to management when applicable. Handling and maintenance of confidential client documentation.

• Ensure that all applications are completed before the cut off time/date.

• Check investor’s account and investor holding before proceeding with the transaction.

• Provide data and prepare weekly/monthly MIS, Capacity plan, KPI, etc.

• Identify & implement process control and provide innovative ideas for process enhancements.

• Comply with organization policies and regulations. Stay informed on industry developments and changes in regulation.

• Ensure all transactions (financial & non-financial) and data are confidential.

Minimum Qualification

• Bachelor’s degree in Bachelors in Business Administration, Banking & Finance, Accounting or related discipline.

Minimum Experience

• 5 years’ relevant experience in Transfer Agency Services & Investment Services/Operations with at least 3 years in similar positions of progressively increasing managerial responsibilities in the CENTRALIZED OPERATIONS function.

• Need to have good understanding of Excel and hands on the formulas like V-lookup, H-lookup match, index and IF functions, etc.

• Fair understanding of SWIFT (MT103, MT202, etc.), FED payment, Internal Transfer, & FX transactions 

• Able to read Standard settlement Instructions ( SSIs ) and identify any missing/incorrect information

• Must be a team player, capable of multi-tasking and able to work within tight deadlines