Brazil · Remote OK
At Feedzai, we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real …
Skills: Java, SQL, REST APIs, Software Engineering, Cloud Platforms
Portugal · Remote OK
At Feedzai, we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real …
Skills: Java, Distributed systems, Microservices, Cloud-native, SaaS
Portugal · Remote OK
At Feedzai, we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real …
Skills: Product Management, Fraud Prevention, Identity Solutions, Data Science, Roadmap Planning
Portugal · Remote OK
At Feedzai, we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real …
Skills: Go, Java, Kubernetes, Docker, Terraform
Portugal · Remote OK
At Feedzai, we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real …
Skills: Delivery management, Customer success, Project coordination, Account management, Consulting
Portugal · Remote OK
At Feedzai, we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real …
Skills: Account Management, Customer Success, Stakeholder Management, Fraud Prevention, Data Analysis
Singapore, Singapore · On-site
At Feedzai, we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real …
Skills: Partner Management, Business Development, Strategic Planning, Go-to-market Strategy, Revenue Growth
Porto, Portugal · On-site
At Feedzai, we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real …
Skills: Calendar Management, Travel Logistics, Event Planning, Communication, Problem Solving
Portugal · Remote OK
At Feedzai, we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real …
Skills: Fraud Risk Management, Digital Trust, Risk Analysis, Customer Facing, Financial Services
Portugal · Remote OK
At Feedzai, we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real …
Skills: SQL, Python, Pandas, Data Modelling, ETL
Portugal · Remote OK
At Feedzai, we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real …
Skills: Financial Analysis, Cost Analysis, Budgeting, Financial Modeling, Microsoft Excel
Portugal · Hybrid
At Feedzai, we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real …
Skills: Procurement, Vendor Onboarding, Purchase Order Management, Contract Administration, Data Analysis
Portugal · Hybrid
At Feedzai, we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real …
Skills: Program Management, Strategic Project Management, Data Synthesis, Business Continuity Planning, Process Design
Berlin, Germany · On-site
At Feedzai, we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real …
Skills: Partner Management, Business Development, Strategic Leadership, Go-To-Market Execution, Relationship Building
United States · Remote OK
At Feedzai, we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real …
Skills: Field Marketing, Event Marketing, Project Management, B2B Marketing, SaaS Marketing
Paris, Ile-de-France, France · On-site
At Feedzai, we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real …
Skills: Enterprise Sales, Consultative Selling, Financial Crime Solutions, Fraud Prevention, Anti-Money Laundering
Portugal · Remote OK
At Feedzai, we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real …
Skills: CI/CD, Go, Bash, Java, Python
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Design and implement technical solutions to maximize the value of the Feedzai platform for enterprise customers. Lead technical activities including integrations, performance optimization, and troubleshooting across application and infrastructure layers.
Requires 7+ years of professional software engineering experience with strong Java and SQL skills. Candidates should have experience with enterprise software integrations, cloud platforms, and distributed systems.
At Feedzai, we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real time. We use trusted AI to detect and prevent financial crime, fraud, and money laundering at scale: the world's top banks, payment networks, and acquirers trust our technology to safeguard more than one billion consumers and $9 trillion in payment volume every year.
Feedzai is a Series D company and has raised $282M to date. With a valuation of $2 billion, our technology protects 1 billion consumers and 90 billion transactions each year.
The Customer Success Engineering team is responsible for ensuring that Feedzai solutions are successfully implemented, integrated, optimized, and supported throughout the customer lifecycle. Our mission is to build new product capabilities, but to deeply understand the product and leverage its full potential to solve complex customer problems. We work directly with enterprise customers, translating business requirements into scalable technical solutions while ensuring successful deployments, operational excellence, and long-term customer success.
As an Advanced Customer Success Engineer, you are an experienced software engineer with a strong implementation mindset. You are comfortable reading, writing, and debugging production-quality code, but your primary focus is delivering successful customer solutions through implementation, integrations, troubleshooting, performance optimization, and technical leadership.
You will serve as a trusted technical advisor for our customers and a technical reference within Customer Success, collaborating closely with Product Engineering, Product Management, Customer Success Managers, and customer technical teams.
The Customer Success Team is responsible for delivering our product to our clients. This includes configuration, solution development, and risk strategy to enable them to address their pain points. We collaborate with our clients to ensure they have the right solution, build out a strategy and training plan for them, and then support them through each phase of our client lifecycle. We grow at a fast clip and believe no challenge is too big or too small. Therefore, we have an open environment that encourages us to lean in, try new things, and discover our potential. Join us!
#LI-Remote #LI-BX1
You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team!
Feedzai will use the personal data you provide us with by filling out this form for reviewing your application and to potentially negotiate a contract with you. Your personal data will be retained by Feedzai for 24 months following your application. Please see our Privacy Notice available at https://www.feedzai.com/legal/feedzai-candidate-privacy-policy/ and https://www.feedzai.com/legal/feedzai-california-candidates-privacy-policy/ for more information on how we process your personal data.
Building a world of safer money.
Feedzai powers trust in global finance with our AI-native financial crime prevention platform, protecting the moments where money matters most at massive scale. Our platform works tirelessly to protect every customer interaction, processing 90 billion events and securing $8 trillion in payments every year. Our modern RiskOps approach unifies Data, AI, and Control to secure the entire customer journey, offering protection across fraud prevention, identity, and AML. Top leaders and organizations in banking and payments trust us to help them build institutional confidence, ensure compliance, and modernize their risk infrastructure globally. Beyond the platform, our clients gain expert insights backed by 10 years of AI research and a global team of behavioral experts, practitioners, and data scientists. This collective intelligence turns billions of data points into a powerful, well-rounded defense. Feedzai has recently reached a valuation of $2 billion, marking us as a leader in the industry. Our mission is clear: we are building a world where financial institutions move faster than criminals, a world where fraud and risk leaders can solve problems by the billions. Our technology protects 1 billion consumers and 90 billion transactions each year.
Offices: 2 Pennsylvania Plaza, Floor 24 Suite A, New York, NY 10121, US · Edf. Lumnia, R. António Mega Ferreira 61 4-A, Lisbon, 1800 424, PT · 201 17th Street NW, Suite 540, Atlanta, GA 30363, US · Fora, Folgate Street, Spitalfields, London, E1 6BX, GB · Rua Pedro Nunes, Ed. D - INE, Coimbra, PT 3030-199, PT
Building a world of safer money.
Feedzai powers trust in global finance with our AI-native financial crime prevention platform, protecting the moments where money matters most at massive scale. Our platform works tirelessly to protect every customer interaction, processing 90 billion events and securing $8 trillion in payments every year. Our modern RiskOps approach unifies Data, AI, and Control to secure the entire customer journey, offering protection across fraud prevention, identity, and AML. Top leaders and organizations in banking and payments trust us to help them build institutional confidence, ensure compliance, and modernize their risk infrastructure globally. Beyond the platform, our clients gain expert insights backed by 10 years of AI research and a global team of behavioral experts, practitioners, and data scientists. This collective intelligence turns billions of data points into a powerful, well-rounded defense. Feedzai has recently reached a valuation of $2 billion, marking us as a leader in the industry. Our mission is clear: we are building a world where financial institutions move faster than criminals, a world where fraud and risk leaders can solve problems by the billions. Our technology protects 1 billion consumers and 90 billion transactions each year.
Offices: 2 Pennsylvania Plaza, Floor 24 Suite A, New York, NY 10121, US · Edf. Lumnia, R. António Mega Ferreira 61 4-A, Lisbon, 1800 424, PT · 201 17th Street NW, Suite 540, Atlanta, GA 30363, US · Fora, Folgate Street, Spitalfields, London, E1 6BX, GB · Rua Pedro Nunes, Ed. D - INE, Coimbra, PT 3030-199, PT
