City of Rochester, New York, United States · On-site
Description Faraci Lange, LLP is seeking a dependable, organized, and professional Administrative Support Specialist to assist with the firm’s day-to-day administrative, client intake, marketing, accounting, and case-sup…
Skills: Administrative support, Client intake, Data entry, Microsoft Office, Outlook
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The Administrative Assistant will manage front-desk reception, client intake, and general office support including mail distribution and file maintenance. Additionally, the role involves assisting with marketing initiatives, basic accounting tasks, and medical record requests.
Candidates should possess strong organizational skills, proficiency in Microsoft Office, and the ability to handle confidential information with discretion. While prior office experience is preferred, the role is suitable for entry-level applicants with excellent communication abilities.
Description
Faraci Lange, LLP is seeking a dependable, organized, and professional Administrative Support Specialist to assist with the firm’s day-to-day administrative, client intake, marketing, accounting, and case-support functions. This position is ideal for someone who enjoys variety, works well in a fast-paced professional environment, and is comfortable handling both routine responsibilities and changing priorities. Perfect for an entry-level applicant.
Requirements
· This person will be seated at the reception desk and will be responsible for answering the door and seating clients and other guests in the conference rooms.
· Help to keep track of and put away office supplies
· Answer and direct incoming telephone calls in a professional and courteous manner.
· Speak with potential new clients, gather preliminary information, enter intake details into the firm’s case-management system, and route inquiries for attorney review.
· Receive, scan, organize, and distribute incoming mail and other correspondence.
· Assist with the firm’s marketing activities, including drafting and scheduling social media content, coordinating sponsorships and events, maintaining marketing materials, and supporting other promotional initiatives.
· Provide general accounting assistance, which may include processing invoices and entering transactions
· Request medical records and billing information from healthcare providers and follow up on outstanding requests.
· Maintain accurate electronic and physical files.
· Assist with data entry, document preparation, copying, scanning, and other general administrative projects.
· Provide backup support to other administrative staff as needed.
· Handle confidential client, personnel, and financial information with discretion.
· Perform other duties and special projects as assigned.
· Prior administrative or office experience preferred; experience in a law firm, medical office, or other professional-services environment is a plus. As this is an entry-level position do not expect this from applicants.
· Strong organizational skills and attention to detail.
· Professional and compassionate telephone manner, particularly when speaking with individuals who may be injured or experiencing difficult circumstances.
· Strong written and verbal communication skills.
· Ability to manage multiple responsibilities, prioritize assignments, and follow through on outstanding tasks.
· Comfortable learning and using new technology and software.
· Proficiency with Microsoft Office, including Outlook, Word, and Excel.
· Familiarity with social media platforms such as Facebook, Instagram, TikTok, YouTube and LinkedIn is preferred.
· Basic bookkeeping or accounting experience is helpful but not required.
· Ability to work both independently and collaboratively as part of a team.
· Sound judgment and a commitment to maintaining confidentiality.
· Ability to work on premises 4-5 days / week
Serving injured clients in Upstate New York for over 50 years
Founded in 1968, Faraci Lange is now the most highly rated law firm of its kind, both in Rochester and the whole of New York State. Faraci Lange has experience in the full range of personal injury practice and also offers expertise beyond this. The firm’s experience and expertise is evidenced by the numerous precedents set by our attorneys in published case reports for both state and federal courts.
Offices: 1882 South Winton Road, Suite 1, Rochester, New York 14618, US · 300 International Drive, Suite 213, Buffalo, New York 14221, US
Serving injured clients in Upstate New York for over 50 years
Founded in 1968, Faraci Lange is now the most highly rated law firm of its kind, both in Rochester and the whole of New York State. Faraci Lange has experience in the full range of personal injury practice and also offers expertise beyond this. The firm’s experience and expertise is evidenced by the numerous precedents set by our attorneys in published case reports for both state and federal courts.
Offices: 1882 South Winton Road, Suite 1, Rochester, New York 14618, US · 300 International Drive, Suite 213, Buffalo, New York 14221, US