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Family Promise of Morris County logoFamily Promise of Morris County

Case Manager

Morris Township, New Jersey, United States · On-site

Mid level

CASE MANAGER - FULL TIME Our Mission: At Family Promise of Morris County, we’re more than an organization—we’re a community. Our culture is built on compassion, collaboration, and a shared commitment to making a differen…

Skills: Case Management, Crisis Intervention, Outreach, Advocacy, Resource Navigation

Family Promise of Morris County logo

Case Manager

Family Promise of Morris County

Morris Township, New Jersey, United States • On-site

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Mid level

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  • Full-time
  • bachelor degree, postgraduate degree, professional certificate
  • Paid Time Off, Holiday Schedule, Health Insurance
  • Posted 21d ago
  • ~40 hrs/week

Responsibilities

Provide outreach, assessment, and care management for low-income and homeless individuals via a mobile outreach van and drop-in center. Coordinate access to housing, shelter, and community resources while maintaining confidential client records and reporting data.

Requirements

Requires a BSW, MSW, LAC, LPC, or related degree, along with a valid NJ driver's license and reliable vehicle. Experience working with homeless populations and proficiency in Microsoft Office are preferred.

Full job description

CASE MANAGER - FULL TIME

Our Mission:

At Family Promise of Morris County, we’re more than an organization—we’re a community. Our culture is built on compassion, collaboration, and a shared commitment to making a difference. We believe that every voice matters, and we foster an inclusive environment where everyone feels heard and respected. We prioritize our team’s well-being both during work hours and beyond. We offer great PTO, a generous holiday schedule, comprehensive health insurance, and additional benefits. Your health and work-life balance matter to us.

When you join Family Promise, you become part of something bigger. Our mission—to end the crisis of homelessness—is at the heart of everything we do. Your contributions directly impact the lives of families and individuals in need.

Join us in creating positive change. Be part of a team that believes in the power of community, compassion, and collaboration. Together, we can make a lasting impact on the lives of those we serve.

Job Description:

The Case Manager is a highly responsible professional position providing outreach, assessment, care management, advocacy, and referrals/linkages to needed services and resources at the Our Promise Drop-in Center, on the Navigating Hope Mobile Outreach Van, and within the community.

The position will provide care management across the Navigating Hope and Coordinated Entry Programs.

  • Navigating Hope is a partnership between Family Promise and Morris County Human Services that utilizes an outreach van to provide care management and a variety of services, including Single Stop screenings, for low-income and homeless individuals in the van. The van targets hard-to-reach communities and populations and is intended to fill traditional gaps in community service provision. Navigating Hope outreach is also a tremendous asset during Code Blue emergencies (extreme weather events and extreme cold conditions), focuses on prevention and diversion from a homelessness crisis, and accesses some of Morris County’s most vulnerable community members with direct support.
  • Coordinated entry is the process that helps ensure that all people experiencing a housing crisis in Morris County have fair and equal access, and are quickly identified, assessed for, referred, and connected to housing and homeless assistance based on their needs and strengths, no matter where or when they present for services. It uses standardized tools and practices, incorporates a system-wide Housing First approach, participant choice, and coordinates housing and homeless assistance such that housing and homeless assistance is prioritized for those with the most severe service needs.

The position is full time and will report to the Director of Outreach & Crisis Intervention. The position will work as part of a dynamic, innovative, cross systems team that embraces a creative environment.

Duties (Navigating Hope, Coordinated Entry and Code Blue):

  • Staff the Navigating Hope Mobile Outreach Van along with county Human Services staff
  • Crisis intervention
  • Ensure continued stock of van necessities
  • Connection to resources and services for those using warming centers during Code Blue season
  • Perform clear and concise intakes, assist in client goal setting, coordinate appropriate services, and ensure access to needed resources including shelter and transportation, provide advocacy
  • Maintain confidential client records, review case notes, follow up with/track client progress, discharge/terminate clients appropriately
  • Be a positive role model, offering support and guidance in life skill development
  • Maintain professionalism
  • Provide resource navigation, through county services and systems
  • Use Single Stop technology to provide benefits eligibility screenings, application assistance, and report on the program’s benefit outcomes
  • Liaison with county service providers
  • Work collaboratively with the other program workers to ensure positive client outcomes
  • Report data collection, responsibilities include:
    • Trip/Event Dashboard Data
    • HMIS Reporting
    • Satisfaction Survey implementation, and reporting
  • Maintain overall confidentiality standards

Additional Responsibilities:

  • Improve knowledge to better perform duties related to role by participating in educational opportunities, reading professional publications
  • Enhance organization’s reputation by accepting ownership for accomplishing new and different ideas and exploring opportunities to add value to job accomplishments
  • Attend and participate in community meetings essential to role
  • Participate in interdisciplinary meetings and evaluations
  • Attendance at agency events and meetings
  • Working with interns and volunteers
  • Solicitation of in-kind donation items

Skills/Qualifications/Requirements:

  • BSW or MSW, LAC, LPC or Related
  • Bilingual a Plus
  • Experience Working Directly with Low –Income or Homeless Families Preferred
  • Effective Verbal and Written Communication
  • Efficient/Timely Documentation Skills
  • Attention to Detail
  • Proficiency in Microsoft Office
  • Effective Decision Making
  • Conflict Resolution
  • Strong ability to multitask
  • Integrity, Commitment, and Passion
  • Ability to Work Independently or Within a Team
  • Flexibility
  • Maturity, Sense of Humor, Common Sense and the Ability to Relate Well to Others
  • Background Check, Valid NJ Driver's License and Reliable Vehicle Required
  • A willingness to travel around the county

How to apply:

Cover letters and resumes should be sent via email to [email protected]. Please note that faxes or hard copies will not be accepted.



Salary: $50,000 a year

Related keywords

Case ManagementHomelessnessCoordinated EntryHousing FirstSingle StopHMIS ReportingCrisis InterventionSocial WorkOutreachCode BlueCare ManagementBSWMSWLACLPCResource Linkage

About Family Promise of Morris County

LinkedInVisit site

Mobilizes community resources & people to end the crisis of homelessness and housing insecurity in Morris County.

Industry
Non-profit Organizations
Company size
11-50 employees
Founded
1988
Headquarters
Morristown, New Jersey
LinkedIn followers
897

Family Promise of Morris County (FPMC) was founded in 1988 in response to the growing number of families experiencing homelessness in Morris County, NJ. Today, we provide a continuum of services to the community, for both families and single individuals, through our shelter, housing, and outreach programs. These include an emergency shelter program, a housing voucher program that consists of up to 40 vouchers from various government sources, transitional housing for those impacted by domestic violence, a drop-in center in downtown Morristown, a mobile outreach van, and most recently, affordable shared housing for single women. FPMC mobilizes community resources and people to end the crisis of homelessness and housing insecurity faced by Morris County families and individuals; providing a continuum of services leading to self-sufficiency. Family Promise of Morris County is a 501(C)(3) nonprofit organization modeled after Family Promise Inc. started in Union County in 1986. This program has been replicated nationwide, involving 180,000 volunteers from 6,000 congregations and organizations through over 200 affiliates in over 43 states and serving over 700,000 individuals since its founding In everything we do, in every decision we make, FPMC will adhere to these values: The right to self-determination of the people we serve; Non-judgmental attitude; Family first, regardless of family status; Empowerment vs. enabling; Mutual respect and integrity.

Offices: PO Box 1494, Morristown, New Jersey 07962, US

Emergency ShelterPermanent Supportive HousingCase ManagementHomeless familiesand Homeless
View all jobs at Family Promise of Morris County

About Family Promise of Morris County

LinkedInVisit site

Mobilizes community resources & people to end the crisis of homelessness and housing insecurity in Morris County.

Industry
Non-profit Organizations
Company size
11-50 employees
Founded
1988
Headquarters
Morristown, New Jersey
LinkedIn followers
897

Family Promise of Morris County (FPMC) was founded in 1988 in response to the growing number of families experiencing homelessness in Morris County, NJ. Today, we provide a continuum of services to the community, for both families and single individuals, through our shelter, housing, and outreach programs. These include an emergency shelter program, a housing voucher program that consists of up to 40 vouchers from various government sources, transitional housing for those impacted by domestic violence, a drop-in center in downtown Morristown, a mobile outreach van, and most recently, affordable shared housing for single women. FPMC mobilizes community resources and people to end the crisis of homelessness and housing insecurity faced by Morris County families and individuals; providing a continuum of services leading to self-sufficiency. Family Promise of Morris County is a 501(C)(3) nonprofit organization modeled after Family Promise Inc. started in Union County in 1986. This program has been replicated nationwide, involving 180,000 volunteers from 6,000 congregations and organizations through over 200 affiliates in over 43 states and serving over 700,000 individuals since its founding In everything we do, in every decision we make, FPMC will adhere to these values: The right to self-determination of the people we serve; Non-judgmental attitude; Family first, regardless of family status; Empowerment vs. enabling; Mutual respect and integrity.

Offices: PO Box 1494, Morristown, New Jersey 07962, US

Emergency ShelterPermanent Supportive HousingCase ManagementHomeless familiesand Homeless
View all jobs at Family Promise of Morris County

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