Manchester, England, United Kingdom · On-site
Closing date - 10 July July 2026 Salary - £13.45 per hour (Manchester Real Living Wage) Please feel free to contact us at [email protected] if you require any support in completing your application. Ho…
Skills: Customer Service, Communication Skills, Hospitality Management, Health and Safety Compliance, Team Collaboration
Manchester, England, United Kingdom · On-site
Closing date - 10 July 2026 Salary - £13.70 per hour Please feel free to contact us at [email protected] if you require any support in completing your application. Hospitality Supervisor (Casual) Job P…
Skills: Customer Service, Team Leadership, Operational Delivery, Communication, Conflict Resolution
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Deliver high-quality, professional service across hospitality areas to ensure a safe and positive guest experience. Maintain cleanliness of spaces and collaborate with the team to adapt to changing operational demands.
Candidates must have a positive attitude, strong work ethic, and a commitment to inclusion and representation. Previous experience in hospitality or events is desirable but not essential.
Closing date - 10 July July 2026
Salary - £13.45 per hour (Manchester Real Living Wage)
Please feel free to contact us at [email protected] if you require any support in completing your application.
Hospitality Team Member (Casual) Job Pack - download here
Job Summary
To deliver high-quality service so that guests have a safe, efficient and positive experience across the venue.
Please note – working hours will be flexible and vary throughout the year, this is a Casual contract so we do not guarantee a particular amount of hours
Service delivery
-Deliver service across hospitality areas so that guests are served efficiently and professionally
-Maintain cleanliness and presentation so that spaces are welcoming
Guest experience
-Interact positively with guests so that they feel supported and included
-Respond quickly to requests so that service is responsive
Safety
-Follow procedures so that health, safety and compliance standards are upheld
-Remain aware during service so that risks are identified and avoided
Team contribution
-Work collaboratively so that the team delivers consistently
-Adapt to changing demands so that service remains effective
Flexibility and multi-skilling
-Work across different roles so that the operation can adapt to demand
-Be open to learning across hospitality, guest experience and safety so that development and progression opportunities increase
ESSENTIAL
- Positive attitude and strong work ethic
- Good communication skills
- Ability to work in fast-paced environments
- Willingness to learn and adapt
-Commitment to championing representation and inclusion at every level of the organisation with a proven ability to work with people from a wide range of backgrounds
- Willing to complete relevant statutory checks eg DBS (Factory International can support with processing and payment)
DESIRABLE
- Experience in hospitality or events
- Interest in developing a broad operational skillset
- Enthusiasm for training, mentoring and support of emerging talent
When applying please do not rely solely on ChatGPT/AI software for your answers as it may not fully reflect your skills and experience and how they align with this role and we may decide to discount your answer if we believe it is solely generated by AI.
A global destination for arts and culture in Manchester, operated by the team behind Manchester International Festival.
Inventing tomorrow together. New art and music – at our venue Aviva Studios, online, across our city, around the world and at Manchester International Festival. Factory International will commission, produce and present an ambitious year-round programme of original creative work, music and special events by leading artists from across the globe. Drawing on MIF's track record for premiering bold productions that defy convention, artists will be encouraged to create work in new ways, to collaborate across disciplines and blur the boundaries between art and popular culture. Built with flexibility in mind, the design of our venue Aviva Studios is led by Ellen van Loon of the world-leading practice Office for Metropolitan Architecture (OMA). The 13,350 square-metre venue is based around large, open, ultra-flexible spaces that can be constantly reconfigured, enabling large-scale artistic work of invention and ambition that isn’t possible anywhere else in the world. The organisation will continue to stage MIF every other year, at Factory International and other venues and spaces across Greater Manchester. Building on the festival's record of working with communities, as audiences and as participants, Factory International will be a space where local people are actively involved – from participating in flagship commissions, co-designing programmes of activity, to shaping the organisation through involvement in its public forums. Through the Factory Academy, it will also become a major training centre for local people, equipping them with the skills needed for careers in the creative industries and helping to build the technicians, producers and other creative talent that will bring the future alive.
Offices: Water Street, Manchester, M3 4JQ, GB
A global destination for arts and culture in Manchester, operated by the team behind Manchester International Festival.
Inventing tomorrow together. New art and music – at our venue Aviva Studios, online, across our city, around the world and at Manchester International Festival. Factory International will commission, produce and present an ambitious year-round programme of original creative work, music and special events by leading artists from across the globe. Drawing on MIF's track record for premiering bold productions that defy convention, artists will be encouraged to create work in new ways, to collaborate across disciplines and blur the boundaries between art and popular culture. Built with flexibility in mind, the design of our venue Aviva Studios is led by Ellen van Loon of the world-leading practice Office for Metropolitan Architecture (OMA). The 13,350 square-metre venue is based around large, open, ultra-flexible spaces that can be constantly reconfigured, enabling large-scale artistic work of invention and ambition that isn’t possible anywhere else in the world. The organisation will continue to stage MIF every other year, at Factory International and other venues and spaces across Greater Manchester. Building on the festival's record of working with communities, as audiences and as participants, Factory International will be a space where local people are actively involved – from participating in flagship commissions, co-designing programmes of activity, to shaping the organisation through involvement in its public forums. Through the Factory Academy, it will also become a major training centre for local people, equipping them with the skills needed for careers in the creative industries and helping to build the technicians, producers and other creative talent that will bring the future alive.
Offices: Water Street, Manchester, M3 4JQ, GB
