“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
Organic Growth – Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.
- 15,000 trained professionals
- 250+ locations worldwide
- Fortune 500
- Globally unified systems
This section lists desired qualifications for the job and may be edited to the specific job role.
- Knowledge of Expeditors internal billing processes and accounting systems and minimum one year of relevant experience in Accounting and/or industry
- Technically proficient and have strong accounting, analytical, financial modeling, and research skills
- Excellent organization skills and detailed-oriented
- Motivated self-starter and work with urgency
- Ability to thrive in a fast-paced and dynamic environment
- Excellent written and oral English communication skills
- Experience working with Microsoft Word, Excel, OneNote, Teams, PowerBI, SharePoint, and Outlook
- Fluent in English; proficiency in French is an asset
WHAT WE EXPECT FROM YOU:
Expeditors Key Performance Expectations
This section lists the core business-critical performance expectations applicable to all Expeditors employees, regardless of position, and should not be edited. Note that these expectations are found in employee’s My Development Plan view (listed in the SKILLS tile) and in the employee’s performance evaluation in the Professional Development Center.
- Exceptional Customer Service:
Exceeds customer expectations by anticipating, understanding and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary. Builds rapport and exhibits empathy during interactions, and consistently strives to improve customer satisfaction with customers. (This skill expectation applies both externally (customers, service providers) and internally (other Expeditors offices/employees).
Consistently completes quality work that matches job expectations. Is committed to operational excellence and continuous improvement for own job function and across the network. All activities are compliant with company policies/procedures and code of business conduct and with government regulations.
Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized, manages own time effectively and can prioritize.
Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and/or customers. Works in harmony with superiors and fellow workers without incident or delay.
Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally. Provides relevant and timely information to co-workers, customers and service providers. Answers phone calls and responds to voicemails, emails and other communication according to Expeditors' standards.
Exhibits and promotes the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
- Personal Growth and Development:
Participates in training within the company’s guidelines, completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self, including participating in a development plan as appropriate.
Accounting Agent Job-Specific Performance Expectations
This section lists the core business-critical performance expectations applicable to all Accounting Agents, regardless of department or position, and should not be edited. Note that these expectations are found in employee’s My Personal Development Plan view (listed in the SKILLS tile) in the Professional Development Center.
- Timely and Accurate Accounting Processing
Depending on the role, one or both of the below may apply to the Accounts Payable clerk. Payables: Manages the accounts payables processes, including setting up service provider accounts, receive, review, approve and records payables accurately and timely, as per Expeditors' accounting policies. Manages the disbursement process to ensure service providers are paid accurately and timely. Receivables: Manages the accounts receivables process, including receiving, safeguarding, and recording customers’ receipts, as per Expeditors' accounting policies. Assists in the credit management process to ensure customers remain within agreed credit and payment terms.
- Accounting Exception Management
Proactively monitors exception reports to identify problems on accounts, analyze exceptions and to effectively resolve issues with internal and external
Expeditors offers excellent benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical, Prescription Drug, Dental and Vision
- Life and Long Term Disability Insurance
- RRSP Retirement Savings Plan
- Employee Stock Purchase Plan
- Training and Personnel Development Program
Salary range: $38,000-$42,000 per annum
This is an existing vacancy.
Expeditors Canada Inc. is an equal opportunity employer and is pleased to accommodate individual needs in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) within our recruitment process upon request. If you require accommodation at any time throughout the recruitment process please contact Employee Relations at .