Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion …
Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion …
Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion …
Skills: Operational Management, Stakeholder Management, Budget Management, Data Analysis, Courier Model Knowledge
Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion …
Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion …
Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion …
Shoreham-by-Sea, England, United Kingdom · On-site
$35k–$39k/yr
Mid level
Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion …
Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion …
Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion …
Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion …
Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion …
Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion …
Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion …
Skills: Operational Management, Budget Management, Stakeholder Engagement, Data Analysis, Planning and Organisation
Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion …
Skills: Problem Solving, Organization, Attention To Detail, Communication Skills, Operational Management
Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion …
Skills: Onboarding, Operational Management, Problem Solving, Communication, Organization
Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion …
Skills: Onboarding, Operational Management, Problem Solving, Communication, Compliance Monitoring
Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion …
Skills: Courier Onboarding, Operational Management, Problem Solving, Organization, Attention To Detail
Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion …
Skills: Onboarding, Operational Management, Problem Solving, Communication, Compliance Monitoring
Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion …
Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion …
Skills: Operational Management, Stakeholder Management, Budget Management, Data Analysis, Planning And Organisation
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$35k–$39k/yr
Full-time
Posted 19d ago
Apply by Aug 23
~40 hrs/week
Responsibilities
Oversee service excellence and operational performance across multiple delivery units to ensure efficient parcel flow. Manage budgets, motivate a network of couriers, and utilize digital tools to resolve real-time operational risks.
Requirements
Requires experience in fast-paced operational roles within customer-focused industries and knowledge of the self-employed courier model. Candidates must possess strong analytical skills, IT proficiency, and a valid UK driving licence is preferred.
Full job description
Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.
We’re Hiring! Final Mile Territory Manager LLaneli
Location: LLaneli Shift Pattern: 5/7**
Ready to Lead, Inspire, and Keep the Final Mile Moving?
If you thrive in fast-paced environments, love problem solving on the move, and want to make a real impact on parcel delivery across your region, this is your moment. Step into a role where no two days are the same, where your leadership keeps millions of parcels moving safely, efficiently, and on time.
About the Role
As a Final Mile Territory Manager, you’ll be the driving force behind service excellence across multiple Delivery Units or one high-volume Super Unit. You’ll oversee daily performance, act quickly to resolve issues using real-time digital tools, motivate and engage a network of couriers, and build strong relationships with Evri Business Partners, the local community, and key internal teams.
This is a role for someone who loves ownership, thrives on accountability, and brings energy and resilience to every challenge. Your decisions will shape courier experience, customer satisfaction, operational efficiency, and site safety — every single day.
Responsibilities as a Final Mile Territory Manager
Own service, cost, and performance across your Delivery Unit(s)
Ensure consistent, compliant, on-time parcel flow and courier coverage
Analyse digital dashboards and Service Tracker to identify and resolve risks
Build strong relationships with EBPs, couriers, support teams, and unions
Lead budget management with a focus on cost leadership and efficiency
Drive continuous improvement and proactive planning across all operations
To Be Successful in This Role You Will Require the Following…
Qualifications:
Current UK Driving Licence (preferable but not essential on standalone single Delivery Unit)
Knowledge & Experience:
Knowledge of the self-employed courier model
Previous experience working in a customer-focused industry within a fast-paced operational role
Strong planning and organisational experience
Technical & People Skills:
Analytical mindset with the ability to prioritise effectively
Ability to empower teams with appropriate oversight and support recruitment/interview activity when required
Strong communicator across a dispersed workforce
IT proficient, including experience with digital dashboards
Interested? Here’s What You’ll Need to Succeed
A strong analytical mindset with the ability to prioritise effectively
Experience managing operational performance in a fast-paced environment
Excellent communication skills across dispersed or remote teams
Ability to motivate, influence, and engage multiple stakeholders
Confident using digital dashboards, apps, and operational tools
Solid organisational and planning skills — especially when working across multiple sites
If you’re motivated by building, shaping and delivering growth in a fast-moving commercial logistics environment, we’d like to hear from you.
Evri Group for everyone
We’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves.
We’re also on a mission to be the UK’s most accessible delivery business. We’ve partnered with Scope, the leading disability equality charity, to improve deliveries for millions of customers and give extra support to our colleagues and couriers who need it.
Collaboration is key because we work better together. Bring passion, ambition and an open mind, and in return we’ll give you respect, flexibility and a place where you can thrive.
Evri Group brings together Evri, DHL eCommerce UK, Coll-8 and UK Mail - forming the UK's premier parcel delivery company
Industry
Transportation, Logistics, Supply Chain and Storage
Company size
10,001+ employees
Founded
1974
Headquarters
Morley, Leeds, West Yorkshire
LinkedIn followers
82,011
Evri Group brings together Evri, DHL eCommerce UK, customs clearance and logistics specialist Coll-8, and business letters leader UK Mail - forming the UK’s premier parcel delivery company.
Together, we deliver over 1 billion parcels and 1 billion business letters each year, connecting retailers, businesses and consumers across the UK and beyond.
At the heart of the Group, Evri is on a mission to become the most convenient way to send, receive and return parcels, without costing the earth. We partner with Europe’s leading retailers, marketplaces and pre-loved platforms, as well as millions of individuals sending everyday and special deliveries.
With roots in Yorkshire dating back to 1974, Evri has grown into an international network powered by 12,000+ employees, 30,000+ couriers, and a rapidly expanding estate of 12,000+ ParcelShops and lockers and 500+ hubs and depots.
Through the addition of Coll-8 and the integration of DHL eCommerce UK, Evri Group continues to strengthen its international capabilities, helping businesses trade globally with greater ease and efficiency.
Our commitment to service is reflected in 4 million independent 5-star Trustpilot reviews and an average courier rating of 4.6/5, putting customer experience at the centre of everything we do.
To see our social media terms and conditions, please visit: www.evri.com/social-media-house-rules
Evri Group brings together Evri, DHL eCommerce UK, Coll-8 and UK Mail - forming the UK's premier parcel delivery company
Industry
Transportation, Logistics, Supply Chain and Storage
Company size
10,001+ employees
Founded
1974
Headquarters
Morley, Leeds, West Yorkshire
LinkedIn followers
82,011
Evri Group brings together Evri, DHL eCommerce UK, customs clearance and logistics specialist Coll-8, and business letters leader UK Mail - forming the UK’s premier parcel delivery company.
Together, we deliver over 1 billion parcels and 1 billion business letters each year, connecting retailers, businesses and consumers across the UK and beyond.
At the heart of the Group, Evri is on a mission to become the most convenient way to send, receive and return parcels, without costing the earth. We partner with Europe’s leading retailers, marketplaces and pre-loved platforms, as well as millions of individuals sending everyday and special deliveries.
With roots in Yorkshire dating back to 1974, Evri has grown into an international network powered by 12,000+ employees, 30,000+ couriers, and a rapidly expanding estate of 12,000+ ParcelShops and lockers and 500+ hubs and depots.
Through the addition of Coll-8 and the integration of DHL eCommerce UK, Evri Group continues to strengthen its international capabilities, helping businesses trade globally with greater ease and efficiency.
Our commitment to service is reflected in 4 million independent 5-star Trustpilot reviews and an average courier rating of 4.6/5, putting customer experience at the centre of everything we do.
To see our social media terms and conditions, please visit: www.evri.com/social-media-house-rules