Municipality of Marousi, Attica, Greece · Hybrid
The Customer Service Representative (CSR) will be responsible for providing support for a wide range of services. As the first point of contact, the CSR will represent the brand by delivering a low-effort experience and …
Skills: Customer Support, Troubleshooting, English Fluency, Italian Fluency, Problem Solving
Municipality of Marousi, Attica, Greece • Hybrid
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The representative acts as the first point of contact to resolve customer requests via phone, email, and chat. Responsibilities include troubleshooting issues, guiding customers on applications, and collaborating with internal teams for complex cases.
Candidates must be fluent in both English and Italian with strong problem-solving and communication skills. A university degree is considered a plus, along with being computer savvy.
The Customer Service Representative (CSR) will be responsible for providing support for a wide range of services. As the first point of contact, the CSR will represent the brand by delivering a low-effort experience and driving a complete resolution of the customer’s needs. The CSR will support customers, partners, and employees through a variety of channels, such as phone, email, and chat. Complex and out-of-scope work will be passed quickly to the next level of support.
Education:
Skills:
Welcome to our official LinkedIn page! We are a global information technology and engineering company delivering innovative engineering and IT solutions to organizations worldwide. With a strong presence across eight countries-including Jordan, Saudi Arabia, Greece, the United Arab Emirates, Poland, Egypt, Romania, and Portugal-we support businesses in diverse markets. As a trusted partner to corporations, we provide cutting-edge B2B solutions in the ICT sector, enabling organizations to adapt and succeed in today’s rapidly evolving landscape. Our highly skilled professionals deliver specialized services in 15 languages, serving both public and private sectors. نحن شركة عالمية في مجال تكنولوجيا المعلومات، نقدم حلولًا تقنية مبتكرة للمؤسسات حول العالم. نمتلك حضورًا قويًا في ثماني دول، تشمل الأردن، المملكة العربية السعودية، اليونان، الإمارات العربية المتحدة، بولندا، مصر، رومانيا، والبرتغال، حيث ندعم الأعمال في أسواق متنوعة. وبصفتنا شريكًا موثوقًا للمؤسسات، نوفر حلول أعمال متقدمة (B2B) في قطاع تكنولوجيا المعلومات والاتصالات، مما يمكّن المؤسسات من التكيّف والنجاح في بيئة أعمال سريعة التغيّر. ويقدّم فريقنا من الكفاءات عالية المهارة خدمات متخصصة بـ 15 لغة، لخدمة القطاعين العام والخاص
Offices: Queen Rania Street, Amman, Amman, JO
Welcome to our official LinkedIn page! We are a global information technology and engineering company delivering innovative engineering and IT solutions to organizations worldwide. With a strong presence across eight countries-including Jordan, Saudi Arabia, Greece, the United Arab Emirates, Poland, Egypt, Romania, and Portugal-we support businesses in diverse markets. As a trusted partner to corporations, we provide cutting-edge B2B solutions in the ICT sector, enabling organizations to adapt and succeed in today’s rapidly evolving landscape. Our highly skilled professionals deliver specialized services in 15 languages, serving both public and private sectors. نحن شركة عالمية في مجال تكنولوجيا المعلومات، نقدم حلولًا تقنية مبتكرة للمؤسسات حول العالم. نمتلك حضورًا قويًا في ثماني دول، تشمل الأردن، المملكة العربية السعودية، اليونان، الإمارات العربية المتحدة، بولندا، مصر، رومانيا، والبرتغال، حيث ندعم الأعمال في أسواق متنوعة. وبصفتنا شريكًا موثوقًا للمؤسسات، نوفر حلول أعمال متقدمة (B2B) في قطاع تكنولوجيا المعلومات والاتصالات، مما يمكّن المؤسسات من التكيّف والنجاح في بيئة أعمال سريعة التغيّر. ويقدّم فريقنا من الكفاءات عالية المهارة خدمات متخصصة بـ 15 لغة، لخدمة القطاعين العام والخاص
Offices: Queen Rania Street, Amman, Amman, JO
