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Esri UK logoEsri UK

Services Support Administrator

Aylesbury, England, United Kingdom · Remote OK

Entry level

Part-time applications welcomed. Esri UK use mapping technology to help our customers solve the world’s most complex challenges. Our passion for improving quality of life through geography is at the heart of everyt…

Skills: Business Operations, Project Support, Financial Administration, Continuous Improvement, Quality Assurance

Esri UK logo

Services Support Administrator

Esri UK

Aylesbury, England, United Kingdom • Remote OK

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Entry level

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  • Full-time, Part-time
  • Bonus Scheme, Strong Benefits
  • Posted 4d ago
  • Apply by Jul 17
  • ~40 hrs/week
  • Remote in United Kingdom

Responsibilities

The role involves managing day-to-day administrative processes, including project setup, financial reporting, and handling team inquiries. The administrator will also identify areas for business process improvement and collaborate with stakeholders to ensure project success.

Requirements

Candidates should be organized communicators with strong attention to detail and experience in administration or working with financial data. Must be entitled to work in the UK and capable of obtaining SC Security Clearance.

Full job description

Part-time applications welcomed.

 

Esri UK use mapping technology to help our customers solve the world’s most complex challenges. Our passion for improving quality of life through geography is at the heart of everything we do. We support governments, universities and businesses worldwide to save money, improve society, and protect our environment through a deeper understanding of the changing world around them.

The purpose of our Services team is simple: help our customers to be successful with our technology.  

As a Services Support Administrator, you'll play a vital role behind the scenes ensuring our day to day processes are followed so projects run smoothly, customers receive accurate information and our teams can focus on delivering successful outcomes.

 

The role

You'll join our experienced and supportive Services Support team who enjoy sharing knowledge and helping each other succeed. You will develop skills in business operations, project support, financial administration and continuous improvement.

Typical activities include setting up new projects in our systems, checking information for accuracy, responding to colleague enquiries, maintaining records and supporting month-end administration activities.

Your responsibilities will include:

  • Follow our processes to help ensure accurate financial and project reporting to customers and colleagues, completing week and month end tasks within the required timescales
  • Look after the team email account, responding to queries from around the company, particularly related to financial queries associated with our Services.
  • Quality Assurance – review and check the setup of new projects, enabling the project to commence
  • Identifying Areas for Business Improvement – You will be  encouraged to identify areas where business processes maybe improved and contribute to the roll out of changes to business processes
  • Collaborate with your team - You will work with colleagues as part of the Services Support Team as with wider Services team and stakeholders.
  • Grow and develop your expertise and responsibilities as you gain a deeper understanding of our systems and processes. Throughout your time with Esri UK, you will be provided with the training, feedback, coaching and mentoring that you need to be a success in this role and indeed, any future roles as you develop your career with us.

 

This would be a great career move if you:  

Are a good communicator, organised and looking for a role where you can make a difference by being a really great administrator. You should take pride in doing a great job, with an attention to detail and a love of processes. Multi-tasking, time management and working to deadlines will be second nature to you. Whilst it is not essential, it would be beneficial if you enjoy working with financial data and have some previous experience working in an administrator role. Our key systems use Microsoft and Salesforce, full training will be provided but please do tell us about any relevant experience you have.

 

Working hours and location – Choose a working pattern that suits you – full-time or part-time (minimum 22.5 hours), home-based or hybrid. You are welcome to be home based or work on a hybrid basis working from our Cambridge or Aylesbury offices. Some full day and overnight meetings will be required to attend approx. bi-monthly team and company meetings. These are usually held in Birmingham, Aylesbury, London or Cambridge.

You must be entitled to work in the UK, and because of the types of data and clients we work with you must be able to hold SC Security Clearance (we will arrange this for you).

 

Education/Skills: We are open to receiving applications from a variety of educational backgrounds and industries.

 

Salary:      from £27,810 

 

How to apply - Please apply online via our website www.esriuk.com with your CV and covering letter, including your salary expectations. 

 

Application deadline: 17th July 2026 

 

A little more about our culture 

We’re a thriving organisation offering the stability of a financially secure, market leading technology company. We encourage teamwork, celebrate contributions, and reward success with a generous bonus scheme and strong benefits. 

Esri UK is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and believe this strengthens both our team and the experiences we deliver to customers. 

 

No agencies please. 

 

Related keywords

Mapping TechnologyGISBusiness OperationsFinancial ReportingProject AdministrationMicrosoftSalesforceSC Security ClearanceQuality AssuranceMonth-end Administration

About Esri UK

LinkedInVisit site

Providing you with the world’s most powerful mapping and spatial analytics software.

Industry
IT Services and IT Consulting
Company size
201-500 employees
Headquarters
Aylesbury, Buckinghamshire
LinkedIn followers
30,405

At Esri UK, we power the decisions that shape everyday life - often in ways people don’t even realise. We’re the UK’s leading provider of geographic information systems (GIS), with the largest pool of GIS expertise in the country. Put simply, we help organisations understand the world through the lens of location - turning data into insight, and insight into action. And that matters more than you might think. Every day, millions of decisions rely on GIS. • Retailers use GIS for site selection and demographic modelling • Insurance companies use GIS to make decisions around risk exposure • Governments use GIS to reduce costs and provide online services for citizens • Utility companies use GIS to help maintain and locate assets across the UK, driving better customer service • Housing associations use GIS to manage estate repairs and reduce costs • Police forces use GIS to reduce crime and improve public safety And it’s not just about technology - it’s about connection. Esri UK supports more than 10,000 organisations across public and private sectors, all part of a thriving global community of over a million GIS users worldwide. Together, we’re helping people ask better questions, see the bigger picture, and make smarter decisions about the places we live, work, and rely on every day. It's about why the where matters.

Offices: Millennium House, 65 Walton Street, Aylesbury, Buckinghamshire HP21 7QG, GB

GISLocation AnalyticsBusiness IntelligenceOnline Data ServicesData CollaborationMobile Workingand Digital TransformationReal TimeMapping ServicesData Visualization
View all jobs at Esri UK

About Esri UK

LinkedInVisit site

Providing you with the world’s most powerful mapping and spatial analytics software.

Industry
IT Services and IT Consulting
Company size
201-500 employees
Headquarters
Aylesbury, Buckinghamshire
LinkedIn followers
30,405

At Esri UK, we power the decisions that shape everyday life - often in ways people don’t even realise. We’re the UK’s leading provider of geographic information systems (GIS), with the largest pool of GIS expertise in the country. Put simply, we help organisations understand the world through the lens of location - turning data into insight, and insight into action. And that matters more than you might think. Every day, millions of decisions rely on GIS. • Retailers use GIS for site selection and demographic modelling • Insurance companies use GIS to make decisions around risk exposure • Governments use GIS to reduce costs and provide online services for citizens • Utility companies use GIS to help maintain and locate assets across the UK, driving better customer service • Housing associations use GIS to manage estate repairs and reduce costs • Police forces use GIS to reduce crime and improve public safety And it’s not just about technology - it’s about connection. Esri UK supports more than 10,000 organisations across public and private sectors, all part of a thriving global community of over a million GIS users worldwide. Together, we’re helping people ask better questions, see the bigger picture, and make smarter decisions about the places we live, work, and rely on every day. It's about why the where matters.

Offices: Millennium House, 65 Walton Street, Aylesbury, Buckinghamshire HP21 7QG, GB

GISLocation AnalyticsBusiness IntelligenceOnline Data ServicesData CollaborationMobile Workingand Digital TransformationReal TimeMapping ServicesData Visualization
View all jobs at Esri UK

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