Overview We’re looking for an experienced Customer Service Coordinator to join our Service team! As a Service Coordinator for Esler Companies – Renewal by Andersen you will play an integral role for our Servi…
Skills: Customer Service, Scheduling, Oral Communication, Written Communication, Ms Office Suite
Overview We're looking for an Installation Manager to join America’s leading window & door company! As an Installation Manager for Esler Companies – Renewal by Andersen you will manage the installation life c…
Skills: Construction Project Management, Installation Practices, Measurement Techniques, Workflow Determination, Material Estimation
Overview Are you ready to take on an exciting sales role with America’s leading window and door company? We’re urgently hiring motivated individuals to join Esler Companies – Renewal by Andersen and gro…
Skills: Customer Engagement, Product Knowledge, Communication, Team Collaboration, Customer Service
Overview Are you ready to take on an exciting sales role with America’s leading window and door company? We’re urgently hiring motivated individuals to join Esler Companies – Renewal by Andersen and gro…
Washington Township, New Jersey, United States · On-site
Entry level
Overview Are you ready to take on an exciting sales role with America’s leading window and door company? We’re urgently hiring motivated individuals to join Esler Companies – Renewal by Andersen and gro…
Skills: Customer engagement, Product knowledge, Communication, Team collaboration, Customer service
Overview Are you ready to take on an exciting sales role with America’s leading window and door company? We’re urgently hiring motivated individuals to join Esler Companies – Renewal by Andersen and gro…
Skills: Customer Engagement, Product Knowledge, Communication, Team Collaboration, Customer Service
Overview Are you ready to take on an exciting sales role with America’s leading window and door company? We’re urgently hiring motivated individuals to join Esler Companies – Renewal by Andersen and gro…
Skills: Customer Engagement, Product Knowledge, Communication, Team Collaboration, Customer Service
Overview Are you ready to take on an exciting sales role with America’s leading window and door company? We’re urgently hiring motivated individuals to join Esler Companies – Renewal by Andersen and gro…
Skills: Customer Engagement, Product Knowledge, Communication, Team Collaboration, Customer Service
Overview Are you ready to take on an exciting sales role with America’s leading window and door company? We’re urgently hiring motivated individuals to join Esler Companies – Renewal by Andersen and gro…
Skills: Customer Engagement, Product Knowledge, Communication, Team Collaboration, Customer Service
Overview Are you ready to take on an exciting sales role with America’s leading window and door company? We’re urgently hiring motivated individuals to join Esler Companies – Renewal by Andersen and gro…
Skills: Customer Engagement, Product Knowledge, Communication, Team Collaboration, Customer Service
Philadelphia, Pennsylvania, United States · On-site
Entry level
Overview Are you ready to take on an exciting sales role with America’s leading window and door company? We’re urgently hiring motivated individuals to join Esler Companies – Renewal by Andersen and gro…
Skills: Customer Engagement, Product Knowledge, Communication, Team Collaboration, Customer Service
Overview Are you ready to take on an exciting sales role with America’s leading window and door company? We’re urgently hiring motivated individuals to join Esler Companies – Renewal by Andersen and gro…
Skills: Customer Engagement, Product Knowledge, Communication, Team Collaboration, Customer Service
Overview Are you ready to take on an exciting sales role with America’s leading window and door company? We’re urgently hiring motivated individuals to join Esler Companies – Renewal by Andersen and gro…
Skills: Customer Engagement, Product Knowledge, Communication, Team Collaboration, Customer Service
Overview Are you ready to take on an exciting sales role with America’s leading window and door company? We’re urgently hiring motivated individuals to join Esler Companies – Renewal by Andersen and gro…
Skills: Customer Engagement, Product Knowledge, Communication, Team Collaboration, Customer Service
Overview Are you ready to take on an exciting sales role with America’s leading window and door company? We’re urgently hiring motivated individuals to join Esler Companies – Renewal by Andersen and gro…
Skills: Customer Engagement, Product Knowledge, Communication, Team Collaboration, Customer Service
Overview Are you ready to take on an exciting sales role with America’s leading window and door company? We’re urgently hiring motivated individuals to join Esler Companies – Renewal by Andersen and gro…
Skills: Customer Engagement, Product Knowledge, Communication, Team Collaboration, Customer Service
Overview Are you ready to take on an exciting sales role with America’s leading window and door company? We’re urgently hiring motivated individuals to join Esler Companies – Renewal by Andersen and gro…
Skills: Customer Engagement, Product Knowledge, Communication, Team Collaboration, Customer Service
Overview Are you ready to take on an exciting sales role with America’s leading window and door company? We’re urgently hiring motivated individuals to join Esler Companies – Renewal by Andersen and gro…
Skills: Customer Engagement, Product Knowledge, Communication, Team Collaboration, Customer Service
Overview Are you ready to take on an exciting sales role with America’s leading window and door company? We’re urgently hiring motivated individuals to join Esler Companies – Renewal by Andersen and gro…
Skills: Customer Engagement, Product Knowledge, Communication, Team Collaboration, Customer Service
Overview Are you ready to take on an exciting sales role with America’s leading window and door company? We’re urgently hiring motivated individuals to join Esler Companies – Renewal by Andersen and gro…
Skills: Customer Engagement, Product Knowledge, Communication, Team Collaboration, Customer Service
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Medical Insurance, Dental Insurance, Vision Insurance, Teammate Assistance Plan, Tuition Reimbursement, 401k With 50% Match Up To 6%
Posted 34d ago
Apply by Jul 8
~40 hrs/week
Responsibilities
The Service Coordinator manages inbound and outbound scheduling calls and coordinates service technicians for homeowners. They are responsible for quoting non-warranty costs, verifying payments, and maintaining detailed customer documentation.
Requirements
Candidates must have prior customer service experience and proficiency in MS Office, particularly Excel. Strong communication skills and the ability to adapt to a changing environment are required.
Full job description
Overview
We’re looking for an experienced Customer Service Coordinator to join our Service team!
As a Service Coordinator for Esler Companies – Renewal by Andersen you will play an integral role for our Service department. You will be responsible for providing world class customer service to our homeowners by determining problems, explaining possible solutions, and expedite corrections or adjustments as needed. You will follow up with each customer post installation to ensure satisfaction and address any concerns.
Responsibilities
Take both inbound and outbound scheduling calls; including returning voicemails.
Maintain service scheduling for Service Technicians.
Quote parts and labor cost for non-warranty services.
Verify that payment has been received for any billable order prior to ordering or scheduling.
Documentation at every point of action and customer contact.
Scan service orders and confirmation into the correct customer’s electronic file.
Other duties as assigned.
Qualifications
Customer Service experience required.
Excellent oral and written communication skills.
Ability to work individually and in a team environment.
Proficient in MS Office Suite, especially Excel.
Must be comfortable typing and answering phone calls.
Ability to adapt well and accept feedback in a changing environment.
Experience with operations, permitting, or ordering is a plus.
Benefits
Medical, Dental, and Vision Insurance
Teammate Assistance Plan
Tuition Reimbursement
401k with 50% match up to 6% of your annual pay
Paid Time Off
Company Paid Holidays
Paid Volunteer Time
And more!
Empowered to be Extraordinary. We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents. THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different—and better—window-replacement experience. Esler Companies is the holding company for Renewal by Andersen of Nevada, Arizona, Colorado, Oklahoma, North Texas, Central Texas, Greater Philadelphia, Southern New England and Portland, Maine, with sales and marketing engines in Northborough, Massachusetts & Austin, Texas.
We are a proud equal-opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates. Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.
Esler Companies is the holding company for a fleet of top RbA affiliates in Arizona, Central Texas, Colorado, Greater Nevada, Greater Philadelphia, North Texas, Oklahoma, Southern Maine & New Hampshire, Southern New England, with sales and marketing engines in Northborough, Massachusetts and Austin, Texas.
With over 120 years of expertise, Andersen is America’s favorite brand of windows and doors. Renewal by Andersen, the full-service window-replacement division of Andersen Corporation, was founded to redefine the industry and offer a different—and better—window-replacement experience.
Renewal by Andersen’s Signature Service Promise blends over a century of craftsmanship with exceptional customer experiences. We combine skilled professionals, a seamless process, and exclusive products to ensure beauty, light, comfort, and respect for our customers’ homes now and into the future. Our top priority is creating a customer experience that exceeds all expectations.
At Esler Companies, delighting our customers starts with delighting you — our teammates. We treat you with love and respect, supporting you to make choices that help you be your best self. Happy and healthy teammates shape our vibrant culture, leading to an exceptional customer experience. Our people are our top priority, and we have built a world-class team dedicated to supporting our teammates. Every detail, no matter how small, contributes to our ability to deliver Signature Service to both our customers and our colleagues.
Explore a future at Esler Companies by viewing our current job openings at https://jobs.esler.com/careers-home/
Offices: 10 Reservoir Rd, Smithfield, Rhode Island 02917, US · 100 Otis Street, Unit 8 & 9, Northborough, MA 01532, US · 1401 West Bayaud, Unit 7, Denver, CO 80223, US · 761 5th Avenue, Suite 3, King of Prussia, PA 19406, US · 2401 W 1st St, Tempe, Arizona 85281, US
Esler Companies is the holding company for a fleet of top RbA affiliates in Arizona, Central Texas, Colorado, Greater Nevada, Greater Philadelphia, North Texas, Oklahoma, Southern Maine & New Hampshire, Southern New England, with sales and marketing engines in Northborough, Massachusetts and Austin, Texas.
With over 120 years of expertise, Andersen is America’s favorite brand of windows and doors. Renewal by Andersen, the full-service window-replacement division of Andersen Corporation, was founded to redefine the industry and offer a different—and better—window-replacement experience.
Renewal by Andersen’s Signature Service Promise blends over a century of craftsmanship with exceptional customer experiences. We combine skilled professionals, a seamless process, and exclusive products to ensure beauty, light, comfort, and respect for our customers’ homes now and into the future. Our top priority is creating a customer experience that exceeds all expectations.
At Esler Companies, delighting our customers starts with delighting you — our teammates. We treat you with love and respect, supporting you to make choices that help you be your best self. Happy and healthy teammates shape our vibrant culture, leading to an exceptional customer experience. Our people are our top priority, and we have built a world-class team dedicated to supporting our teammates. Every detail, no matter how small, contributes to our ability to deliver Signature Service to both our customers and our colleagues.
Explore a future at Esler Companies by viewing our current job openings at https://jobs.esler.com/careers-home/
Offices: 10 Reservoir Rd, Smithfield, Rhode Island 02917, US · 100 Otis Street, Unit 8 & 9, Northborough, MA 01532, US · 1401 West Bayaud, Unit 7, Denver, CO 80223, US · 761 5th Avenue, Suite 3, King of Prussia, PA 19406, US · 2401 W 1st St, Tempe, Arizona 85281, US