Municipality of Chalandri, Attica, Greece · Hybrid
Technical Support Engineer Department: Network Operations Center (NOC) Location: Onsite - Athens, Greece Schedule: Monday–Friday Summary We are looking for a vigilant and detail-oriented Technical Support Engineer to joi…
Skills: Windows Server, Virtualization, TCP/IP, VLANs, VPNs
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Proactively monitor client infrastructure and manage server performance to ensure maximum uptime. Troubleshoot network devices and execute patching cycles to maintain security compliance and system reliability.
Requires a Bachelor's degree in IT or Computer Science and at least three years of experience in a NOC or System Administration role. Must be proficient in Windows Server, networking protocols, and RMM monitoring tools.
Technical Support Engineer
Department: Network Operations Center (NOC)
Location: Onsite - Athens, Greece
Schedule: Monday–Friday
Summary
We are looking for a vigilant and detail-oriented Technical Support Engineer to join our growing team in Athens! In this role, you will be the primary guardian of our clients' infrastructure. While your roots may be in technical support, your daily focus will shift toward the backbone of the IT environment: monitoring network health, managing server performance, and ensuring maximum uptime. You’ll act as the "eye in the sky" for EMPIST clients, proactively identifying issues before they impact the end-user experience while also supporting end-users when needed.
Responsibilities
Core Technical Skills
Soft Skills
Schedule Details
Benefits
Career Path Opportunity: This is a transitional role that will begin within the NOC/Infrastructure function, with an anticipated move into the Security team in approximately 3–4 months, depending on business needs and role readiness.
EMPIST is a 26-year-old global company with US locations in the heart of the Loop in Downtown Chicago near all major transportation, Downtown Elmhurst on York Road and an office in Phoenix, AZ. We also have our European HQ in Athens, Greece. We have been named to the Inc 500/5000 list for 8 out of the last 9 years which recognizes the fastest-growing, privately held businesses across the nation. We've also been chosen as one of the 501 most influential MSPs in the world (#73 in 2024) recognized on the Channel Futures 501 list for 10 straight years.
EMPIST is a full-service technology company that covers the spectrum of the digital landscape.
At EMPIST, our mission is to fuel businesses with the technology they need to succeed. With a quarter century of expertise, we offer unparalleled Managed IT, Cybersecurity, and Cloud Solutions tailored to meet the unique challenges and goals of each client. Our experienced team employs a consultative approach, ensuring that every solution we implement enhances operational efficiency, security, and productivity through proactive monitoring and customized strategies. Our commitment to excellence is best reflected in the words of our clients. One satisfied client shared, "EMPIST's responsive and knowledgeable team has revolutionized how we operate, providing us with the tools and support necessary to thrive in a competitive market." For more insights on industry trends and actionable advice, visit https://empist.com/blog. Discover how EMPIST can elevate your business with solutions designed for success.
Offices: 55 W Monroe Street Suite 400, Chicago, Illinois 60603, US · Naxou 2, Chalandri, Athens/Attica 15235, GR
EMPIST is a full-service technology company that covers the spectrum of the digital landscape.
At EMPIST, our mission is to fuel businesses with the technology they need to succeed. With a quarter century of expertise, we offer unparalleled Managed IT, Cybersecurity, and Cloud Solutions tailored to meet the unique challenges and goals of each client. Our experienced team employs a consultative approach, ensuring that every solution we implement enhances operational efficiency, security, and productivity through proactive monitoring and customized strategies. Our commitment to excellence is best reflected in the words of our clients. One satisfied client shared, "EMPIST's responsive and knowledgeable team has revolutionized how we operate, providing us with the tools and support necessary to thrive in a competitive market." For more insights on industry trends and actionable advice, visit https://empist.com/blog. Discover how EMPIST can elevate your business with solutions designed for success.
Offices: 55 W Monroe Street Suite 400, Chicago, Illinois 60603, US · Naxou 2, Chalandri, Athens/Attica 15235, GR
