Houston, Texas, United States · On-site
Job Responsibilities Install, cable, support, and maintain IT equipment and audiovisual conference-room equipment for legacy and new installations. Evaluate and recommend necessary product maintenance activities and upgr…
Skills: Network Operations, VoIP Systems, Audiovisual Equipment, Technical Troubleshooting, Cable Installation
Huntsville, Alabama, United States · Hybrid
EMCO Technologies is seeking an experienced Systems Administrator II to support our operations at the Marshall Space Flight Center. This position is responsible for administering, maintaining, and troubleshooting Windows…
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Huntsville, Alabama, United States · Hybrid
OpenShift Systems Engineer Location: Currently Remote (Candidate must reside within 50 miles of a NASA Center) Clearance Requirement: Ability to obtain a Public Trust Clearance Position Overview We are seeking a highly s…
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Channahon, Illinois, United States · On-site
EMCO Technologies is seeking an experienced Network Technician I to support our client, ExxonMobil, at the Joliet Refinery. This individual will be part of a site infrastructure team responsible for providing hands-on su…
Skills: Network Troubleshooting, LAN/WAN Support, Server Installation, Storage Infrastructure, Cabling
Huntsville, Alabama, United States · On-site
The IT Security Engineer is responsible for testing, evaluating, and supporting cybersecurity platforms, tools, and system integrations across the enterprise environment. This role ensures reliable operation, maintenance…
Skills: Cybersecurity Platforms, Network Security, Vulnerability Remediation, Risk Management Framework, Security Analysis
Houston, Texas, United States · On-site
The Engineering Technician III performs assignments that are not completely standardized or prescribed, selects or adapts standard procedures or equipment, using fully applicable precedents, receives initial instructions…
Skills: Audio-Visual Support, Technical Analysis, Customer Service, Troubleshooting, Network Performance
Baton Rouge, Louisiana, United States · Hybrid
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Skills: Sql, Microsoft Excel, Power Query, SharePoint, Html
Edwards, California, United States · On-site
•Design, engineering, configuration, testing, and documentation of HOSC network architectures in a multi-vendor, multi-protocol environment. •Implement network changes such as router and switch configurations r…
Skills: Network Architecture, Router Configuration, Switch Configuration, Troubleshooting, System Monitoring
Hampton, Virginia, United States · On-site
EMCO Technologies currently has an opening for a Telecommunications Technician at the NASA Langley Research in Hampton, VA. This is an exciting opportunity to leverage your experience supporting the AEGIS contract. Prima…
Skills: Copper Cabling, Fiber Optics, VoIP, Cisco Call Manager, Cisco Unity Connection
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Install, maintain, and support IT and audiovisual conference-room equipment, including network and VoIP systems. Monitor network performance and resolve technical incidents for VIP customers according to service-level agreements.
Requires an Associate degree with four years of experience or a high school diploma with six years of relevant experience. Must be able to obtain a Public Trust clearance and possess a valid driver's license to operate GSA vehicles.
Job Responsibilities
Install, cable, support, and maintain IT equipment and audiovisual conference-room equipment for legacy and new installations. Evaluate and recommend necessary product maintenance activities and upgrades.
Perform technical analyses of conference-room software, hardware, and transmission equipment using various diagnostic tools in support of efficient operations.
Monitor data traffic and network resource performance to ensure high-quality transmission and reliable service.
Identify, troubleshoot, and resolve technical problems related to network failures, network integrity, and the use of PC hardware and software, including conference-room displays, controllers, Crestron devices, AMX, Cisco, and other conferencing devices.
Resolve work orders for network, VoIP, and conference-room equipment.
Resolve incidents involving IT and AV equipment in accordance with established service-level agreements.
Perform preventive-maintenance inspections and ongoing patching of conference-room equipment.
Support root-cause analysis activities for conference-room incidents.
Analyze possible solutions using standard procedures, experience, judgment, and applicable precedents.
Demonstrate a high level of customer service, professionalism, and end-user support for a large VIP customer.
Communicate technical information effectively to all levels, from Level 1 technicians to VIP customer stakeholders.
Apply existing knowledge while developing additional knowledge of the company, client, systems, and processes.
Complete work with a moderate level of guidance and direction while working within established guidelines and policies.
Required Qualifications
Associate of Arts (AA) or Associate of Science (AS) degree with four years of relevant experience; or high school diploma with six years of relevant experience.
Hands-on experience supporting network operations, VoIP systems, IT equipment, and audiovisual conference-room environments.
Experience with 70-volt indoor/outdoor public-address (PA) systems.
Excellent verbal and written communication skills, with a demonstrated ability to resolve situations professionally.
Ability to obtain a Public Trust clearance.
Detail-oriented and able to complete recurring work independently.
Ability to lift up to 50 pounds.
Valid driver’s license and qualification to operate GSA-owned vehicles, including 12-foot box trucks.
Ability to work on-site at Johnson Space Center during business hours.
EMCO is a leader in providing Information Technology Solutions for Small to Medium size businesses.
For over 50 years EMCO has enjoyed a sterling reputation in the South as a Baton Rouge, Louisiana based technology and communications company. EMCO Technologies IT Division, created in 1988, has steadily grown from the humble beginning of one technician to its present status of a national provider. The division provides end-to-end solutions to include PC/Desktop support, Help Desk, Network Support, Hardware and Project Consulting/Management for Federal and State government facilities, the petrochemical industry and local businesses of all sizes. The core of EMCO’s resource capabilities is the company owned 23,000 square foot facility located at 8900 South Choctaw Drive in Baton Rouge, Louisiana. This facility houses the company’s internal practice area personnel which includes executive management, sales, administrative, accounting, service, service logistics, warehousing and support. Resources are available to handle statement of work assessment and proposal creation, project management, order processing, on-site personnel time entry, invoicing and dispatch. The company’s 4000 square foot facility in Hammond, LA and 5,000 square foot facility in La Porte, TX (near Johnson Space Center) provides field service management, service logistics and warehousing for projects in the East Louisiana / Southern Mississippi and Houston, TX areas.
Offices: 8900 S Choctaw Drive, Baton Rouge, Louisiana 70815, US
EMCO is a leader in providing Information Technology Solutions for Small to Medium size businesses.
For over 50 years EMCO has enjoyed a sterling reputation in the South as a Baton Rouge, Louisiana based technology and communications company. EMCO Technologies IT Division, created in 1988, has steadily grown from the humble beginning of one technician to its present status of a national provider. The division provides end-to-end solutions to include PC/Desktop support, Help Desk, Network Support, Hardware and Project Consulting/Management for Federal and State government facilities, the petrochemical industry and local businesses of all sizes. The core of EMCO’s resource capabilities is the company owned 23,000 square foot facility located at 8900 South Choctaw Drive in Baton Rouge, Louisiana. This facility houses the company’s internal practice area personnel which includes executive management, sales, administrative, accounting, service, service logistics, warehousing and support. Resources are available to handle statement of work assessment and proposal creation, project management, order processing, on-site personnel time entry, invoicing and dispatch. The company’s 4000 square foot facility in Hammond, LA and 5,000 square foot facility in La Porte, TX (near Johnson Space Center) provides field service management, service logistics and warehousing for projects in the East Louisiana / Southern Mississippi and Houston, TX areas.
Offices: 8900 S Choctaw Drive, Baton Rouge, Louisiana 70815, US
