Ho Chi Minh City, Vietnam · Hybrid
We are seeking a skilled System Administrator Specialist to join the Corporate IT team, with good experience in GLPI ITSM and CMDB, while also providing Level-2 support for corporate IT services. Your responsibilities En…
Skills: GLPI, ITSM, CMDB, ITIL, Windows Server
Ho Chi Minh City, Vietnam · Hybrid
Your Responsibilities Design mobile-first user journeys that balance business goals, user needs, and technical constraints Work closely with product managers, developers, marketing team and stakeholders to refine and val…
Skills: UX/UI Design, Mobile-first design, Figma, Prototyping, Design systems
Basel, Basel-City, Switzerland · Hybrid
Unsere Business Line «Data, Analytics & AI» ist verantwortlich für die Bereitstellung und Nutzung von Technologieplattformen, welche die Wertschöpfung unserer Kunden fördern. Die zahlreichen exklusiven Projekte untersche…
Skills: Python, SQL, Spark, Databricks, Azure
Mauritius · On-site
Level 1 Support: Handle Service Desk tickets to resolutions within defined SLA by: Providing technical support and assistance to end-users, resolving hardware, software, and network-related issues promptly and effectivel…
Skills: IT Support, Service Desk, Hardware Troubleshooting, Software Troubleshooting, Network Support
Pully, Vaud, Switzerland · On-site
As a key member of our Corporate Communications team, you will bring ELCA's stories to life through high-impact visual storytelling. Thanks to ELCA's broad diversity of projects and blue-chip clients across multiple indu…
Skills: Video Editing, Cinematography, Storyboarding, Color Grading, Motion Design
Pully, Vaud, Switzerland · On-site
In this role As a Senior AI Engineer, you will take the technical lead in exciting data science and AI/ML projects. You will be responsible for the design, development and implementation of solutions in these areas.Reali…
Skills: Python, Scikit-learn, TensorFlow, PyTorch, Pandas
Saint-Pierre, Grand Est, France · On-site
Duties and Responsibilities Developing Recruitment Strategies Work closely with hiring managers and HR teams to understand the staffing needs of the organization. Develop recruitment strategies to attract suitable candid…
Skills: Recruitment Expertise, Communication Skills, Organizational Skills, Ethical Conduct, Data Analysis
Ho Chi Minh City, Vietnam · Hybrid
Your responsibilities Manage medium to large projects using Agile/Scrum or other methodologies.Commit in project success and people development.Manage the relationship successfully with the client and/ or onshore manager…
Skills: Project Management, Agile, Scrum, People Management, Leadership
Ho Chi Minh City, Vietnam · On-site
Your responsibilities Commit the best efforts into the training program for the best training resultRespect ELCA values, work as a team with the coach to make it workActively participate in as a real member of ELCA famil…
Skills: Java, OOP, SOLID Principles, Design Patterns, Data Modeling
Ho Chi Minh City, Vietnam · Hybrid
Your responsibilities Assist our customers by providing technical and business assistance on our product. Diagnose and reproduce issues reported by customers, and when possible, propose a solution or workaround. If no so…
Skills: Technical Support, Issue Diagnosis, SLA Management, Technical Documentation, Customer Communication
Ho Chi Minh City, Vietnam · Hybrid
Your responsibilities Assist our customers by providing technical and business assistance on our product. Diagnose and reproduce issues reported by customers, and when possible, propose a solution or workaround. If no so…
Skills: Technical Support, Issue Diagnosis, SLA Management, Technical Documentation, Customer Communication
Ho Chi Minh City, Vietnam · Hybrid
Your responsibilities Manage medium to large projects using Agile/Scrum or other methodologies. Commit in project success and people development. Manage the relationship successfully with the client and/ or onshore manag…
Skills: Project Management, Agile, Scrum, People Management, Leadership
Zurich, Zurich, Switzerland · Hybrid
Im Projektmanagement bei ELCA geht es nicht um Verwaltung, sondern darum, erstklassige Leistungen zu erbringen. Daher suchen wir mehrere Persönlichkeiten, welche in der Lage sind, Verantwortung zu übernehmen und das Team…
Skills: Project Management, Agile Methodologies, Classical Project Methodology, Pre-Sales, Budget Management
Switzerland · On-site
Senior Cloud & Data Security Consultant Your mission: You'll be at the heart of our cybersecurity practice — advising, designing, and implementing cloud and data security solutions for leading Swiss organizations. No two…
Skills: Cloud Security, Data Security, Microsoft Purview, Risk Analysis, Security Assessments
Pully, Vaud, Switzerland · Hybrid
A core focus of our activities is the implementation and optimization of Microsoft Dynamics 365 Contact Center, helping our clients in demanding sectors such as financial services, insurance and luxury to modernize their…
Skills: Microsoft Dynamics 365 Contact Center, Dynamics 365 Customer Service, Solution Architecture, CX Transformation, CCaaS
Basel, Basel-City, Switzerland · Hybrid
Deine Aufgaben Aktives mitwirken bei der Konzeption und Definition von Lösungen und Entwicklung stabiler, zuverlässiger sowie leistungsstarker Software Sicherstellen, dass die Entwicklung des Produktes in Bezug auf Techn…
Skills: .Net, C#, ASP.Net, MVC, Visual Studio
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The System Administrator will manage IT services within GLPI, ensuring automation, reliability, and proper incident and asset management. They will collaborate with expert teams to develop infrastructure strategies and provide Level-2 support for corporate IT services.
Candidates must have 5-7 years of experience in enterprise IT support with strong knowledge of ITIL processes and GLPI administration. Proficiency in Windows environments, Linux, and PowerShell scripting is required, along with a bachelor's degree in a relevant field.
We are seeking a skilled System Administrator Specialist to join the Corporate IT team, with good experience in GLPI ITSM and CMDB, while also providing Level-2 support for corporate IT services.
Your responsibilities
Ensure that IT services are structured, automated, measurable, and reliable
Work between the Service Desk (L1) and Infrastructure / Expert teams to ensure incidents, requests, changes, and assets are properly managed in GLPI
Work with Level 2 Experts to develop strategies, standards, IT skill sets and infrastructure directions
Deliver professional and timely services in relation with all office IT-infrastructure
Your qualifications
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience)
5–7 years of relevant experience enterprise IT support preferably in GLPI administration
Strong knowledge of ITIL processes (Incident, Request, Change, Asset, CMDB)
Proven experience in:
- Designing and maintaining workflows, approvals, SLAs, escalation rules, and forms
- Asset Management and CMDB with accurate relationships and lifecycle tracking
- GLPI automation, scripting, and integrations
- Dashboards, reporting, service catalogs, and knowledge base
Experience collaborating with L2 expert and infrastructure teams on:
- Windows environment: Active Directory, Group Policy, Windows Server, Windows endpoints
- Microsoft 365 (Exchange, Teams, SharePoint)
- Authentication, access, and security policies
Linux environment (Intermediate):
- Linux servers and services
- Log analysis and service troubleshooting
- macOS workstation support basic
Proficiency in PowerShell scripting for automation and task management
Prefer working Shift-time (Support Group wide in Swiss timezone)
Flexible shift with compensation to be discussed during the interview process
Nice to have
Certifications Azure Administrator Associate or equivalent
Excellent oral and written communication skills, with strong interpersonal and presentation abilities
Ability to design efficient processes and work independently in a fast-paced environment
Flexibility to adjust to changing requirements, schedules, and priorities
Proven ability to mentor and provide technical guidance to team members
Why you’ll love working here
Professional European-based company
Attractive salary
Performance bonus of up to 4 months‘ salary
Opportunities for travel to Europe
Hybrid home/office working model
Flexible working time
Structured training & development roadmap
Good work-life balance
Premium healthcare insurance
Loyalty programs
Well-being activities
Annual company trips and team-building events
ELCA is one of the biggest independent Swiss IT companies with 2'200 experts. We make it work.
58 years of global history, 28 years of growth in Vietnam, 9 countries, 2200+ experts. Since 1998, our Vietnam team of engineers, business analysts, software architects, designers, and consultants has provided tailor-made and standardized solutions to support the digital transformation of customers in Switzerland. Our activity spans across multiple fields of leading-edge technologies. Our offices are now in Switzerland (Pully (headquarters), Zurich, Geneva, Bern, Basel), France (Paris), UK (London), Spain (Madrid, Granada), Mauritius (Saint-Pierre), Italy (Palermo, Bolzano), and Vietnam (Ho Chi Minh City). ELCA Vietnam is proud to be Great Place To Work Certified 3 years in a row!
Offices: 15F - 20F, CII Tower, 152 Dien Bien Phu, Ward 25, Binh Thanh District, Ho Chi Minh, VN
View all jobs at ELCA VietnamELCA is one of the biggest independent Swiss IT companies with 2'200 experts. We make it work.
58 years of global history, 28 years of growth in Vietnam, 9 countries, 2200+ experts. Since 1998, our Vietnam team of engineers, business analysts, software architects, designers, and consultants has provided tailor-made and standardized solutions to support the digital transformation of customers in Switzerland. Our activity spans across multiple fields of leading-edge technologies. Our offices are now in Switzerland (Pully (headquarters), Zurich, Geneva, Bern, Basel), France (Paris), UK (London), Spain (Madrid, Granada), Mauritius (Saint-Pierre), Italy (Palermo, Bolzano), and Vietnam (Ho Chi Minh City). ELCA Vietnam is proud to be Great Place To Work Certified 3 years in a row!
Offices: 15F - 20F, CII Tower, 152 Dien Bien Phu, Ward 25, Binh Thanh District, Ho Chi Minh, VN
View all jobs at ELCA Vietnam