São Paulo, São Paulo, Brazil · On-site
Job position: Customer Success Manager Office location: São Paulo Who are we? EF Corporate Learning is the world’s first and largest corporate language training provider. Delivering language training for organizations si…
Skills: B2B Client Management, Project Management, Data Analysis, English Fluency, Spanish Fluency
Perth, Western Australia, Australia · On-site
Student Services Coordinator - EF Perth The Student Services Coordinator is the front face of our School, welcoming students and making sure they gain maximum value from their overall experience. You will help create a w…
Skills: Communication, Interpersonal Skills, Customer Service, Organizational Skills, Attention To Detail
Araraquara, São Paulo, Brazil · On-site
Analista de ventas ¿Sueñas con un emocionante rol en Ventas donde tu trabajo tenga un impacto real en el futuro de las personas? EF Language Abroad está buscando a un/a Analista de ventas estratégico/a, emprendedor/a y o…
Skills: Sales Generation, Relationship Building, Consultative Selling, Customer Service, Lead Generation
Mexico City, Mexico · On-site
Partnership Development Coordinator Do you dream of an exciting role where your work will have a real impact on people’s futures? EF Language Abroad is looking for a strategic, customer-centric, and data-driven Partnersh…
Skills: Business Development, B2B Sales, Lead Generation, Cold Calling, Negotiation
São Paulo, São Paulo, Brazil · On-site
Director of Enrollment (manager) - Job Description Program: Undergraduate Level: Management Location: São Paulo, Brazil - Type: On site, Full Time The role As Director of Enrollment you will be required to oversee the re…
Skills: Team Management, Salesforce, Tableau, Strategic Planning, Business Development
Pasadena, California, United States · On-site
$20/hr–$26/hr
Role: ESL Teacher - Summer 2025 Location: Pasadena, CA Compensation: $20- $26 / hour – Based on experience *All applicants must be age 21 or older Who we are: EF is the world’s leading educational travel provider with ov…
Skills: English Language Teaching, Lesson Planning, Classroom Management, Student Assessment, Curriculum Delivery
Istanbul, Istanbul, Turkey · Remote OK
Job position: Program Manager, Education Office location: Istanbul, Turkey Reports to: Vice President of Operations Who are we? Efekta provides the world’s leading AI-powered learning technology. Our mission is to help e…
Skills: Project Management, Client Relationship Management, Data Analysis, KPI Definition, Strategic Planning
Stockholm, Maine, United States · On-site
This isn’t a “watch and learn” kind of role. From day one, you’ll be in the mix, taking ownership, speaking to clients, solving real challenges, and helping people make life-changing decisions about their future. We’re n…
Skills: Sales, Client Relations, Business Development, Communication, Leadership
Cambridge, Massachusetts, United States · Hybrid
Location: Boston Start Date: July 7th, 2026 **For consideration, applicants must live/relocate to the state of Massachusetts or within commutable distance to our Boston, MA office. Enjoy the flexibility of working from h…
Skills: Relationship Building, Sales Instincts, Account Management, Problem Solving, Microsoft Office Suite
Austin, Texas, United States · Hybrid
Location: Austin Start Date: July 7th, 2026 **For consideration, applicants must live/relocate to the state of Texas or within commutable distance to our Austin, TX office. Enjoy the flexibility of working from home on F…
Skills: Relationship Building, Sales Instincts, Account Management, Problem Solving, Time Management
Santa Barbara, California, United States · On-site
$20/hr–$23/hr
Part-Time ESLTeaching Position 2026 Are you excited about being immersed in a multicultural environment?Do you believe that students studying abroad can have the experience of a lifetime?Are you dynamic, outgoing, and en…
Skills: ESL Teaching, Lesson Planning, Classroom Management, Educational Technology, Intercultural Communication
Milan, Lombardy, Italy · On-site
The role The candidate for this role will not just build relationships with High School counselors and educators but also foster connections that drive change in our enrollment process. The mission of the role would be t…
Skills: Relationship Management, Business Development, Sales, Communication Skills, Interpersonal Skills
Geneva, Geneva, Switzerland · On-site
Conseiller en séjours linguistiques - EF Language Abroad En tant que membre de notre équipe commerciale, vous serez responsable de promouvoir les programmes linguistiques à l’étranger d’EF auprès de potentiels étudiants …
Skills: Sales, Prospecting, Customer Relationship Management, Communication, French Proficiency
Dusseldorf, North Rhine-Westphalia, Germany · Hybrid
Wir bei EF Education First glauben, dass die Welt besser wird, wenn Menschen versuchen, sich gegenseitig zu verstehen. Seit 1965 haben wir Millionen von Menschen dabei geholfen, neue Orte zu entdecken, andere Kulturen zu…
Skills: Sales, Consulting, Customer Relationship Management, Lead Management, Communication
Pasadena, California, United States · On-site
$18/hr–$21/hr
Summer Lifeguard Location: Pasadena, CA Compensation: $18.05 - $21.00 / hour *Based on experience Schedule: Part-Time *All applicants must be age 21 or older. Who we are: EF is the world’s leading educational travel prov…
Skills: Water Rescue, First Aid, CPR, AED Operation, Aquatics Supervision
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Manage B2B client relationships to implement and optimize corporate language training programs. Drive client success by monitoring KPIs, ensuring renewals, and acting as a strategic advisor to training managers.
Requires professional fluency in English, Spanish, and Portuguese with proven B2B project management experience. Candidates should be able to derive actionable insights from data and possess strong organizational skills.
Job position: Customer Success Manager
Office location: São Paulo
Who are we?
EF Corporate Learning is the world’s first and largest corporate language training provider. Delivering language training for organizations since 1965 and with 20+ million learners trained online since 1996, our legacy and global scale are unmatched. Many of the 3,000+ multinational organizations we serve have partnered with us for over 15 years.
Our award-winning method is designed using the largest dataset of language learners in the world, drawing from 2.2+ million English assessments, 5+ million live private classes yearly, and countless more learners enjoying structured self-study every day. The result is a learning experience with 3x better engagement and learning progress, helping your teams find their voice, faster.
The Opportunity
We are seeking a Customer Success Manger (CSM) to work with training managers at some of the largest companies internationally and in Brazil– helping them to advance their global strategic objectives by improving their employees' intercultural communication and language skills.
As a successful CSM, you will be a highly organized, customer-driven client manager, who can uncover the stories behind the data and deliver excellence in the form of language training programs for employees. In the process, you will help our clients unlock the benefits of having English language fluency as a strategic asset for their global success.
In this role, your day-to-day work will vary tremendously – enabling you to serve as a consultant, project manager, change manager, analyst, internal communication specialist and in many more capacities. More broadly, you will play a vital role in our wider organization and in your local team, as you will be responsible for the delivery and success of our projects in your assigned territory.
What will your goals be?
Be recognised and celebrated by our global organisation for delivering your commitments and exceeding expectations in terms of client service
How will we help you succeed?
We are looking for a person with successful B2B client-facing project management experience, who speaks Spanish, Portuguese and English with professional fluency and who can analyze data and derive actionable insights for clients.
If you have experience working with education products and/or HR stakeholders, all the better. But most importantly, we are seeking an incredibly organized project manager who wants to build a career at a rapidly growing and extremely innovative education and travel company.
More specifically, you should be able to:
#LI-FE1
Opening the world through education
Founded in 1965 in Sweden, EF (Education First) is a global association of education companies that share a common mission of opening the world through education. Some companies are in the business of banking. Others are in the business of shoes. Or sports. Or soft drinks. At EF, we're in a different kind of business. One that's a little less tangible, and a lot more important. Because our business, what we make, makes everything else possible. We're in the business of understanding. Between people. Between cultures. For over half a century we’ve been the leader in international educational programs and experiences designed to foster such understanding. Through language, cultural exchange, academic studies, and educational travel, we create the kinds of immersive experiences that challenge biases, open minds, and pave the way for a more understanding world. You’ll find our offices and schools located in some of the world’s greatest cities, and filled with smart, driven people (over 50,000 of us) who push each other to be better every day. But it’s what we do together - building greater understanding, breaking down barriers, and creating a better world - that makes all the difference. Forbes 2025/2024 World’s Best Employers | Time100 Most Influential Companies 2026 | Fast Company 2025 Next Big Things In Tech | 2024 App Store Award winner in Cultural Impact A notice on recruitment scams We are aware that recruitment scams are increasingly common worldwide and affect job seekers across many organizations. These may appear on various messaging platforms, e.g., text messaging, WhatsApp, etc. To support your safety, we recommend that you do not respond to such unsolicited offers of employment. If you believe you are the victim of any fraudulent activity, we advise you to contact your appropriate authorities. Only submit your application to jobs through our official job board, jobs.ef.com. We never ask our applicants to pay a fee for any service whatsoever.
Offices: Selnaustrasse 30, Zurich, Zurich 8001, CH · Two Education Circle, Cambridge, MA 02141, US · 22 Chelsea Manor Street, London, SW3 5RL, GB · 1/F, Jiu An Plaza, 258 Tongren Road, Shanghai, 200040, CN · Av. Brig. Luis Antonio 4701, Jardim Paulista, São Paulo, SP 01401-002, BR
Opening the world through education
Founded in 1965 in Sweden, EF (Education First) is a global association of education companies that share a common mission of opening the world through education. Some companies are in the business of banking. Others are in the business of shoes. Or sports. Or soft drinks. At EF, we're in a different kind of business. One that's a little less tangible, and a lot more important. Because our business, what we make, makes everything else possible. We're in the business of understanding. Between people. Between cultures. For over half a century we’ve been the leader in international educational programs and experiences designed to foster such understanding. Through language, cultural exchange, academic studies, and educational travel, we create the kinds of immersive experiences that challenge biases, open minds, and pave the way for a more understanding world. You’ll find our offices and schools located in some of the world’s greatest cities, and filled with smart, driven people (over 50,000 of us) who push each other to be better every day. But it’s what we do together - building greater understanding, breaking down barriers, and creating a better world - that makes all the difference. Forbes 2025/2024 World’s Best Employers | Time100 Most Influential Companies 2026 | Fast Company 2025 Next Big Things In Tech | 2024 App Store Award winner in Cultural Impact A notice on recruitment scams We are aware that recruitment scams are increasingly common worldwide and affect job seekers across many organizations. These may appear on various messaging platforms, e.g., text messaging, WhatsApp, etc. To support your safety, we recommend that you do not respond to such unsolicited offers of employment. If you believe you are the victim of any fraudulent activity, we advise you to contact your appropriate authorities. Only submit your application to jobs through our official job board, jobs.ef.com. We never ask our applicants to pay a fee for any service whatsoever.
Offices: Selnaustrasse 30, Zurich, Zurich 8001, CH · Two Education Circle, Cambridge, MA 02141, US · 22 Chelsea Manor Street, London, SW3 5RL, GB · 1/F, Jiu An Plaza, 258 Tongren Road, Shanghai, 200040, CN · Av. Brig. Luis Antonio 4701, Jardim Paulista, São Paulo, SP 01401-002, BR
