We’re seeking a dedicated full-time IT specialist to join our team at East Coast Capital working at company headquarters in Melville, New York. As an IT specialist, you will manage systems, resolve user queries, and opti…
Skills: Network Administration, Cybersecurity, Windows OS, Office 365, Microsoft Azure
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$75k–$85k/yr
Full-time
bachelor degree
Competitive Salary, Career Growth and Development, Health Insurance, Dental Insurance, Vision Insurance, Supplemental Insurance
Posted 17d ago
~40 hrs/week
Responsibilities
Manage and optimize the organization's IT infrastructure, including hardware, software, and network administration. Ensure system security and provide technical support to resolve user queries and system outages.
Requirements
Requires a bachelor's degree in IT or Computer Science and 3-5 years of experience in technical support or network administration. Proficiency in Windows, Office 365, and cybersecurity principles is essential.
Full job description
We’re seeking a dedicated full-time IT specialist to join our team at East Coast Capital working at company headquarters in Melville, New York.
As an IT specialist, you will manage systems, resolve user queries, and optimize our technology infrastructure to align with business goals. The ideal candidate will oversee the organization’s IT infrastructure, troubleshoot issues, oversee cybersecurity and provide technical expertise to ensure all operations run smoothly. As an integral part of our team, you will drive efficiency and innovation while safeguarding our digital assets.
If you’re passionate about technology and thrive on information technology innovation, we encourage you to apply for the position. We offer a collaborative work culture and a competitive salary and benefits package!
Objectives of this role
Installing, configuring, and maintaining hardware, software, and network administration systems.
Troubleshooting IT issues, resolving system outages, and providing technical support.
Monitoring system performance and ensuring optimal up time for all IT resources.
Managing IT cybersecurity protocols to protect systems from potential threats and vulnerabilities.
Assisting with data backups, disaster recovery planning, and implementation.
Managing inventory for IT equipment and recommending necessary upgrades or replacements.
Collaborate with management on technology integrations on ad hoc projects.
Updating documentation of IT policies and procedures.
Your tasks
Manage user accounts, permissions, and access controls within IT systems.
Set up new user accounts, email configurations, and hardware devices for team members.
Install and update software applications, ensuring compatibility and data security.
Monitor network traffic to identify and resolve connectivity issues.
Manage configuration of servers, printers, and peripheral devices for company use.
Perform routine maintenance and manage resources to optimize speed and reduce costs while maintaining efficiency.
Respond to technical support questions from employees or departments facing technical difficulties.
Conduct training and guidance sessions on tools, IT security practices, and system usage as appropriate.
Document IT processes, configurations, and troubleshooting guides for reference.
Stay updated with emerging technologies and trends to recommend improvements.
Required skills and qualifications
BA bachelor’s degree in information technology, Computer Science, or a related field.
5+ years of demonstrable experience as an IT specialist or in technical support, system analysis, network administration, or a related role.
Proficiency in Windows operating system and network technologies, and Office 365.
Knowledge of Microsoft Power Suite a plus.
Knowledge of mortgage industry software systems and platforms preferred but not required.
Knowledge of network administration protocols, firewalls, and IT security best practices.
Strong troubleshooting and problem-solving skills for hardware and software issues.
Familiarity with cloud computing platforms (Microsoft Azure) and Proofpoint email filter.
Understanding of cybersecurity principles and data protection practices.
Attention to detail and organizational skills to handle multiple tasks efficiently.
Why Join East Coast Capital?
Competitive salary and benefits package
Opportunity for career growth and development
Supportive and collaborative work environment
Health, Dental, Vision and Supplemental Insurance available
Paid time off and holiday pay
Related keywords
IT InfrastructureCybersecurityWindowsOffice 365Microsoft Power SuiteMicrosoft AzureProofpointNetwork ProtocolsFirewallsData ProtectionSystem PerformanceHardware MaintenanceMortgage Industry SoftwareDisaster RecoveryTechnical Support
Founded in 1999, East Coast Capital has been helping homebuyers and homeowners alike with the residential financing they need.
New to Home Buying? Looking to make improvements? Looking to access equity in your home? Self-employed and hoping to qualify? With a wide variety of loan products to offer, our loan officers at East Coast Capital can help you whatever your financial goals may be!
Are you a licensed loan officer looking for a company that offers a wide product selection, competitive pay and a supportive environment? WE’RE HIRING!
Currently seeking experienced Branch Managers & seasoned Loan Officers in AL, AR, CA, CO, CT, DE, DC, FL, GA, IL, IN, KS, MA, MD, MI, MS, NE, NH, NJ, NY, NC, OH, OR, PA, RI, SC, TN, TX, & VA.
East Coast Capital is an Equal Housing Lender. We are committed to fair lending practices. NMLS# 1403
East Coast Capital Corp
2 Corporate Center Drive, Suite 110
Melville, NY 11747
(877)781-7788
Licensed Mortgage Banker
NMLS # 1403
Offices: 2 Corporate Center Dr, Suite 110, Melville, New York 11747, US · 9615 Brighton Way, Suite 426, Beverly Hills, California 90210, US · 527 Townline Rd, Suite 200, Hauppauge, New York 11788, US · 9525 New Waterford Cove, Delray Beach, Florida 33446, US · 7380 W Sand Lake Rd, Orlando, Florida 32819, US
FHAVAJUMBOMANUAL UNDERWRITE FILESStated Income O/O and N/O/OConventionalPortfolio Productsand NON QM ProductsMortgageResidential
Founded in 1999, East Coast Capital has been helping homebuyers and homeowners alike with the residential financing they need.
New to Home Buying? Looking to make improvements? Looking to access equity in your home? Self-employed and hoping to qualify? With a wide variety of loan products to offer, our loan officers at East Coast Capital can help you whatever your financial goals may be!
Are you a licensed loan officer looking for a company that offers a wide product selection, competitive pay and a supportive environment? WE’RE HIRING!
Currently seeking experienced Branch Managers & seasoned Loan Officers in AL, AR, CA, CO, CT, DE, DC, FL, GA, IL, IN, KS, MA, MD, MI, MS, NE, NH, NJ, NY, NC, OH, OR, PA, RI, SC, TN, TX, & VA.
East Coast Capital is an Equal Housing Lender. We are committed to fair lending practices. NMLS# 1403
East Coast Capital Corp
2 Corporate Center Drive, Suite 110
Melville, NY 11747
(877)781-7788
Licensed Mortgage Banker
NMLS # 1403
Offices: 2 Corporate Center Dr, Suite 110, Melville, New York 11747, US · 9615 Brighton Way, Suite 426, Beverly Hills, California 90210, US · 527 Townline Rd, Suite 200, Hauppauge, New York 11788, US · 9525 New Waterford Cove, Delray Beach, Florida 33446, US · 7380 W Sand Lake Rd, Orlando, Florida 32819, US
FHAVAJUMBOMANUAL UNDERWRITE FILESStated Income O/O and N/O/OConventionalPortfolio Productsand NON QM ProductsMortgageResidential